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#11
IDNet Help / Re: SoGEA
Last post by nowster - Dec 02, 2025, 11:13:50Quote from: peasblossom on Dec 02, 2025, 09:30:37I've asked A+A so many questions I'm wary of lobbing yet another at them! So, anyone know what a porting date is? Is it the time it takes to transfer everything or something else?Porting date is the day of the switchover.
#12
IDNet Help / Re: SoGEA
Last post by peasblossom - Dec 02, 2025, 09:30:37I've asked A+A so many questions I'm wary of lobbing yet another at them! So, anyone know what a porting date is? Is it the time it takes to transfer everything or something else?
#13
Broadband, Internet & General Computer News & Discussion / Re: Virgin Media fined £24m fo...
Last post by peasblossom - Dec 01, 2025, 23:46:53Whereas I'm wondering if £23.8m is too low for a company like VM.
#14
Broadband, Internet & General Computer News & Discussion / Re: Virgin Media fined £24m fo...
Last post by Simon - Dec 01, 2025, 17:27:53
I've still not heard when my switchover is. IDNet have said they will inform me when my PSTN line is due for disconnection. Until then, I'm sitting tight. I just hope they DO inform me...
#15
Broadband, Internet & General Computer News & Discussion / Virgin Media fined £24m for le...
Last post by zappaDPJ - Dec 01, 2025, 15:48:46Virgin Media has been fined £23.8m for leaving thousands of customers without access to lifesaving telecare alarms during the digital switchover.
Communications watchdog Ofcom fined the telecoms giant after ruling it failed to protect vulnerable users of the devices, typically elderly and disabled people, during the transition from analogue to digital.
https://www.bbc.co.uk/news/articles/ce8qv9319zlo
Communications watchdog Ofcom fined the telecoms giant after ruling it failed to protect vulnerable users of the devices, typically elderly and disabled people, during the transition from analogue to digital.
https://www.bbc.co.uk/news/articles/ce8qv9319zlo
#16
IDNet Help / Re: SoGEA
Last post by peasblossom - Nov 30, 2025, 00:01:32No doubt they do, but still, it'd be nice if they used IDNet's name.
Just City Fibre here, so it's going to be a while (= who knows how long) before we (the city generally, I mean) can take advantage of any of the cheaper full fibre deals, leaving aside the wait time for *any* full fibre possibility.
Just City Fibre here, so it's going to be a while (= who knows how long) before we (the city generally, I mean) can take advantage of any of the cheaper full fibre deals, leaving aside the wait time for *any* full fibre possibility.
#17
IDNet Help / Re: SoGEA
Last post by nowster - Nov 29, 2025, 00:07:30Quote from: peasblossom on Nov 28, 2025, 19:51:54Why does Openreach not recognise IDNet? I mean in one sense yes they do, but I just got a survey (because obviously) and they were asking about what messages I got from Zen about the visit.
Probably because your circuit is on Zen's backhaul. (IDNet don't always use their own circuits.)
Conversely I got an email from IDNet today saying they've got connections with lots of new Altnets including Netomnia. Now, given Netomnia (YouFibre/brsk) have just last month fibred up my local telegraph pole in Manchester, I was interested to see what IDNet's checker showed. Nope! Netomnia haven't yet been added to the checker.
(Not that I could place an order yet, as Vermin Meeja have me in contract for another 12 months.)
#18
IDNet Help / Re: SoGEA
Last post by peasblossom - Nov 28, 2025, 19:51:54Why does Openreach not recognise IDNet? I mean in one sense yes they do, but I just got a survey (because obviously) and they were asking about what messages I got from Zen about the visit.
#19
IDNet Help / Re: SoGEA
Last post by peasblossom - Nov 27, 2025, 22:42:06Sorry, it's taken me an absolute age to see this for some reason. It turned out it hadn't actually been switched over (engineer says this happens) and further, the router needed a factory reset, which sounds more drastic than it is. For this, the odd pin thing they give you to open the sim drawer in phones or tablets is ideal.
Log in details pretty much the same, yes. I did need an adapter for my laptop as I'd not realised that, in the multitude of ports it does have, an ethernet one was not included.
Log in details pretty much the same, yes. I did need an adapter for my laptop as I'd not realised that, in the multitude of ports it does have, an ethernet one was not included.
#20
IDNet Help / Re: UBoss Basic Phone Service ...
Last post by nowster - Nov 27, 2025, 22:37:35The FTTP link had been rock solid from July 2022 to August 2025.
That outage was a "stuck session" at a LNS, even though that was only fixed after OpenReach engineers had come, scratched their heads, swapped the ONT box, then gone away with "No Fault Found".
Of course, the OpenReach field engineers get confused by anything that isn't a BT HomeHub. ("Where's the blue light?") Me showing them a tcpdump of outgoing PPPoE PADI frames with no response from the far end meant nothing to them.
That fault was only Saturday to Wednesday. This one's going to be three weeks tomorrow.
For the first two and a half days there was definitely something on the other end (flashing PON light meaning something was signalling on the fibre from the other end) but that OLT must have been switched off when someone visited the exchange and realised there was no working upstream connection.
The weird thing is that both faults started within 5 minutes of 6am.
That outage was a "stuck session" at a LNS, even though that was only fixed after OpenReach engineers had come, scratched their heads, swapped the ONT box, then gone away with "No Fault Found".
Of course, the OpenReach field engineers get confused by anything that isn't a BT HomeHub. ("Where's the blue light?") Me showing them a tcpdump of outgoing PPPoE PADI frames with no response from the far end meant nothing to them.
That fault was only Saturday to Wednesday. This one's going to be three weeks tomorrow.
For the first two and a half days there was definitely something on the other end (flashing PON light meaning something was signalling on the fibre from the other end) but that OLT must have been switched off when someone visited the exchange and realised there was no working upstream connection.
The weird thing is that both faults started within 5 minutes of 6am.