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#1
IDNet Help / Re: Problem with UBOSS telepho...
Last post by Simon - Nov 04, 2026, 17:18:14
I had a call from Brian at IDNet who wanted to push a new firmware over to my TP Link VX230v router for testing.  I was out at the time but when I got home shortly after 5pm, the VoIP was down again.  I've rebooted the router and got the line back, but having spoken to someone else at IDNet, it seems this is a wider issue with UBOSS.
#2
IDNet Help / Re: Problem with UBOSS telepho...
Last post by Simon - Nov 04, 2026, 14:25:08
I knew we'd be famous one day!   ;D
#3
IDNet Help / Re: Problem with UBOSS telepho...
Last post by zappaDPJ - Nov 04, 2026, 13:05:32
Just an observation but Googling the issue usually links back to this forum.
#4
IDNet Help / Re: Problem with UBOSS telepho...
Last post by Simon - Nov 04, 2026, 12:14:00
It's just happened to me.  No idea how long it's been down for but I went to make a call and it sounds like it's dialling out, then nothing.  Rebooted router and it's fine.  :dunno:
#5
IDNet Help / Re: Problem with UBOSS telepho...
Last post by Terryphi - Nov 03, 2026, 14:02:12
Day 3 and UBOSS still disconnecting.
#6
Quote from: nowster on Nov 03, 2026, 12:00:54I'm hopefully moving away from VM (to Netomnia/YouFibre) next week. Much cheered that the competition authority blocked VM from taking them over. Have been frantically clearing 30 years of "I'll just leave that there for now" from the loft room the last couple of weekends so they can install there.

And the phone number is going to A&A. It hardly gets any use but it's worth £1.80/month to keep a number we've had since 1970.

Hope all goes well!
#7
I'm hopefully moving away from VM (to Netomnia/YouFibre) next week. Much cheered that the competition authority blocked VM from taking them over. Have been frantically clearing 30 years of "I'll just leave that there for now" from the loft room the last couple of weekends so they can install there.

And the phone number is going to A&A. It hardly gets any use but it's worth £1.80/month to keep a number we've had since 1970.
#8
IDNet Help / Re: Problem with UBOSS telepho...
Last post by Simon - Nov 02, 2026, 15:54:29
I don't really use mine all that much to notice any outages, but I did have an issue where a caller tried repeatedly to call but received a message that the line was busy.  It wasn't and my phone never rang.  This was over a period of about four hours.  I reported the incident to Support but they said they couldn't investigate as the problem had since resolved.   :dunno:
#9
IDNet Help / Problem with UBOSS telephone s...
Last post by Terryphi - Nov 02, 2026, 15:38:00
A number of people have reported intermittent disconnection from the UBOSS telephone service. This leaves users unable to make or receive calls. I found that rebooting the router resumes connection but it does not last. Customer service are investigating.
#10
My only connection with them is that I'm with Sky Mobile, and they use the O2 network.