Recent posts

#81

IDNet Help / Re: IDNet Password Notice (sca...

Last post by zappaDPJ - Nov 06, 2025, 21:42:10

The email address they used for mine was one I haven't used for ages

In some ways that makes it a little more puzzling.

Given the email address I received the email on I find it highly unlikely that someone used a random word generator to create a list of IDNet customers. More likely they have obtained or compiled a list of customers from data breaches.

Let's see if anyone else responds to this.

#82

IDNet Help / Re: IDNet Password Notice (sca...

Last post by Simon - Nov 06, 2025, 21:02:30

The email address they used for mine was one I haven't used for ages.  My main IDNet account probably gets more spam than any other of my email accounts, but I kind of assumed that's because it's the one connected to eBay, and I've heard sellers aren't always particularly conscientious about customer data security.

#83

IDNet Help / Re: IDNet Password Notice (sca...

Last post by zappaDPJ - Nov 06, 2025, 18:35:15

Thanks Simon. It makes me wonder how someone would be able to create a list of IDNet customer email addresses.

#84

IDNet Help / Re: IDNet Password Notice (sca...

Last post by Simon - Nov 06, 2025, 18:19:20

I've just checked my Spam folder and yes, there's one there for one of my accounts.  It's clearly a scam because both the From and To are the same.  Definitely not from IDNet.

#85

IDNet Help / IDNet Password Notice (scam?)

Last post by zappaDPJ - Nov 06, 2025, 18:08:13

Has anyone else received an email suggesting their IDNet email password is about to expire?

I'm 99.99% sure it's a scam but I can't for the life of me find how to view message headers in the latest version of Outlook 365.

#86

IDNet Help / Re: SoGEA

Last post by peasblossom - Nov 05, 2025, 18:38:18

Now in the curious position of being able to access the internet on my old router but not the new one. They are investigating. (Power, dsl, and both WiFi lights on and that's it.) Happy to hear your theories. [Thinks: will I regret this? lol]

#87

IDNet Help / Re: SoGEA

Last post by peasblossom - Nov 04, 2025, 17:00:36

Anyone else got experience of waiting for a switch like this? [a bit later] Found this, which answers some of my questions too. https://forums.thinkbroadband.com/fibre/4753758-fttc-to-sogea-how-quickly-does-or-do-the-work.html

#88

IDNet Help / Re: SoGEA

Last post by peasblossom - Oct 31, 2025, 14:01:08

The router should be preconfigured, so assuming you have the SSID and WiFi password, you should just be able to search for it in your laptop or phone WiFi settings and it should connect.  All you will need to do is enter the WiFi password, which is usually on a label stuck on the router somewhere.

Thanks!

#89

IDNet Help / Re: SoGEA

Last post by Simon - Oct 31, 2025, 11:24:24

The router should be preconfigured, so assuming you have the SSID and WiFi password, you should just be able to search for it in your laptop or phone WiFi settings and it should connect.  All you will need to do is enter the WiFi password, which is usually on a label stuck on the router somewhere.

#90

IDNet Help / Re: SoGEA

Last post by peasblossom - Oct 31, 2025, 10:54:40

Sorry, maybe I didn't explain myself clearly. What I meant was, will I need to physically plug the ethernet (or equivalent) cable into my laptop first and follow your procedure, OR can I dive straight into WiFi? There's an app for the router, by the way, so could I use my mobile to sort it out?