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#51
IDNet Help / Re: SoGEA
Last post by peasblossom - Dec 10, 2025, 22:28:10
Aha, thanks. A news section with actual news too. Plus I found a VOIP handbook.

#52
IDNet Help / Re: SoGEA
Last post by nowster - Dec 10, 2025, 17:51:10
Quote from: peasblossom on Dec 10, 2025, 08:39:03I didn't know that about their pricing. Can I ask where you read this?
https://www.aa.net.uk/etc/news/october-25-news/  Second headline. TLDR: Prices up by 30p/month across the board.
#53
IDNet Help / Re: SoGEA
Last post by peasblossom - Dec 10, 2025, 08:39:03
I didn't know that about their pricing. Can I ask where you read this?
#54
IDNet Help / Re: SoGEA
Last post by nowster - Dec 09, 2025, 00:05:22
Well, I've set things in motion. The FTTP was repaired on Thursday last week (fallen telegraph pole) and we've cancelled the renewal of the PSTN line.

Come January, I'll be porting the phone number to A&A (who will be putting up their prices next month).
#55
The whole PSTN to VoIP transition is being handled very badly, I feel.
#56
IDNet Help / Re: SoGEA
Last post by nowster - Dec 02, 2025, 11:13:50
Quote from: peasblossom on Dec 02, 2025, 09:30:37I've asked A+A so many questions I'm wary of lobbing yet another at them! So, anyone know what a porting date is? Is it the time it takes to transfer everything or something else?
Porting date is the day of the switchover.
#57
IDNet Help / Re: SoGEA
Last post by peasblossom - Dec 02, 2025, 09:30:37
I've asked A+A so many questions I'm wary of lobbing yet another at them! So, anyone know what a porting date is? Is it the time it takes to transfer everything or something else?
#58
Whereas I'm wondering if £23.8m is too low for a company like VM.

#59
:ouch:

I've still not heard when my switchover is.  IDNet have said they will inform me when my PSTN line is due for disconnection.  Until then, I'm sitting tight.  I just hope they DO inform me... 
#60
Virgin Media has been fined £23.8m for leaving thousands of customers without access to lifesaving telecare alarms during the digital switchover.

Communications watchdog Ofcom fined the telecoms giant after ruling it failed to protect vulnerable users of the devices, typically elderly and disabled people, during the transition from analogue to digital.
https://www.bbc.co.uk/news/articles/ce8qv9319zlo