80/20 FTTC to launch April 10th

Started by .Griff., Mar 12, 2012, 15:31:22

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.Griff.

Following on from the trials it would appears that the commercial launch of the 80/20 product will take place on 10th April.

http://www.openreach.co.uk/orpg/home/updates/briefings/super-fastfibreaccessbriefings/super-fastfibreaccessbriefingsarticles/nga00612.do

Steve

There's also some pricing available, the yearly rental goes up to the ISP by some £40 from 40/10 if I've read it correctly.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.


psp83

Hopefully IDnet will give pricing out soon.

But to be honest, if the price increase is a lot then I will go back to 40 / 10 as my line hasn't been that stable on 80/20 for some reason and I'm only 400m away from the cab.

Bill

It looks like a minimum of 3 quid or so over the 40/10 product, I'm in two minds about whether I'll upgrade to it.

My connection has been nice and stable (so far :fingers:) with a 70Mbps profile and good speeds*, but I'm likely to be using a lot more of the TV catch-up services in future and might feel the pinch on the monthly allowance.

Definitely wait and see time...


* I'm about 450 metres from the cab, fwiw.
Bill
BQMs-  IPv4  IPv6

psp83

Quote from: Bill on Mar 12, 2012, 19:10:10
It looks like a minimum of 3 quid or so over the 40/10 product, I'm in two minds about whether I'll upgrade to it.

My connection has been nice and stable (so far :fingers:) with a 70Mbps profile and good speeds*, but I'm likely to be using a lot more of the TV catch-up services in future and might feel the pinch on the monthly allowance.

Definitely wait and see time...


* I'm about 450 metres from the cab, fwiw.

Your 450m away and getting 70Mbps, I'm 400m away and started off with 73Mbps profile, then 63Mbps, now 56Mbps.

Its getting slower and slower.

pixel

Good news. I recevied an email yesterday confirming there will be no extra cost for the 80/20 service for business customers :)

Steve

Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Simon

Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Sagnad

Hi all,

Any more information relating to the roll out of 80/20?  I am currently in the trial which I guess will be ending very soon (not had any official communication to say this yet).

Cheers,
Rich. 

Rik

You'd need to ask IDNet for definitive information.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Ardua

What are BT playing at? By giving new FTTC customers 80/20 for the same price as 40/10 they may well be targeting the likes of Virgin, Sky, and TalkTalk but what about the viability of smaller ISPs in the longer term. You can see from this site and that of other ISPs that customers are hoping to see some form of narrowing of the gap to negate the need to jump ship. At what point, if at all, will OFCOM or The Competition Commission cry foul? I have got a feeling that I shouldn't hold my breath.

Bill

It's BT Retail that are offering the free upgrade, afaik they are absorbing the increased charge that BTw impose on all of their customers.

THBS, I wouldn't argue with the general thrust of your post.
Bill
BQMs-  IPv4  IPv6

Technical Ben

Well, I've no problem with a business offering a cheaper service. Or taking a hit to their profits. But if BT are using unfair advantages...  :no:
I use to have a signature, then it all changed to chip and pin.

.Griff.

BT Retails offer of a "free" upgrade from 40/10 to 80/20 is providing you agree to a new 12/18 month contract as it's the monthly line rental you pay that helps them absorb the costs.

The same can be said for Sky, Virgin and Talk Talk who all subsidize their broadband products to some degree or another. I wouldn't say they are doing anything unfair exactly.

Technical Ben

Oh. I was under the impression they were offering a cheaper service to customers while having higher prices through their resellers. :P
If it's not that, then I guess it's ok.
I use to have a signature, then it all changed to chip and pin.

Ardua

Quote from: Technical Ben on Apr 12, 2012, 17:20:27
Oh. I was under the impression they were offering a cheaper service to customers while having higher prices through their resellers. :P
If it's not that, then I guess it's ok.

If it is a level playing field, then discounting is fine. However, there is a real danger here is that we end up with a market of 3 or 4 major players who squeeze out all others. Supermarkets and energy companies come to mind.

andrue

Quote from: Ardua on Apr 12, 2012, 18:01:51
If it is a level playing field, then discounting is fine. However, there is a real danger here is that we end up with a market of 3 or 4 major players who squeeze out all others. Supermarkets and energy companies come to mind.
Personally I think that a more serious danger here is margins being squeezed so thin that investment in the product becomes impossible. It's all very well us customers wanting cheap broadband but when people start talking about multi-billion Pound schemes being needed we have to ask where that money is going to come from.

I think it's pretty miraculous that FTTC has appeared. Quite how BT manage to make money at all amazes me but the idea of investing billions in a service that runs at a loss (subsidised by other areas of the business) is bizarre. Not only that but it appears that the service isn't really wanted by most people. VM have struggled to get people onto their higher rate services (resorting to closing lower speed ones and offering free upgrades). BT has long priced FTTC services really low and now they also seem to be going the free upgrade route.

Meanwhile the last of the ISPs to offer a truly unlimited service seems to be dying. Be have given up on FTTC for this year and look to be struggling to even keep their network going. It seems not many people were willing to pay the premium to get that kind of service.

bremen1874

Interesting to see that IDNet's advertised FTTC speeds have now changed to 80/20 and the price appears to be unchanged. Hopefully there'll be some information soon about how it'll impact existing subscribers.

Steve

Thanks for that . I wonder if there's done off charge for existing subscribers.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Ardua

Interesting. One week in and my 40/10 connection hasn't missed a heartbeat (39992 down and 9992 up) with a negligible error rate. My trusty Fritz!Box suggests maximum attainable rates of 103770 down and 31060 up for my line. I gather some have upgraded in the belief that 80/20 meant a straight doubling of speeds and have been disappointed when the increase has been much less than they had expected. No doubt, IDNet will post more information in due course.

Bill

Quote from: bremen1874 on Apr 20, 2012, 18:10:09
Interesting to see that IDNet's advertised FTTC speeds have now changed to 80/20 and the price appears to be unchanged.

Excellent ;D :thumb:
Bill
BQMs-  IPv4  IPv6

mervl

#22
 ??? Ahem. If you ignore the bragging rights, it looks to me  like even my poor line could exhaust my entire monthly download allowance (if I were minded to which I'm not; I have a life) at its usual download rate in under 15 hours so I just can't see what the excitement is about. It's data, not a spaceship.

I know I'm probably the exception but I'd rather keep my line at a rate it can handle comfortably than drive it to some endurance limit (though to be fair I do rather gather the OR technicians that control the local cab at least seem to take the same view!). I know the answer for some people is ah it's different if you use your line for business purposes (which I now do rarely) but perhaps if British business can't economise it might perhaps explain why we are so uncompetitive?

PS note to IdNet though: under the ASA rules that came in from 1st April, shouldn't it be 78Mbps (as long as you can justify that 10% of the eligible customer base can get it as a throughput)!!!?

Bill

Quote from: mervl on Apr 20, 2012, 20:09:39
??? Ahem. If you ignore the bragging rights...

I'm happy to do that.

QuoteI just can't see what the excitement is about.

Your lack of imagination is not something over which I have any influence.

I like a fast line, not having to go and make a coffee while I wait for the download to finish. If I could get it at a reasonable price I'd have a ten gigabit leased line...

You're not bothered, fair enough.
Bill
BQMs-  IPv4  IPv6

Bill

Quote from: mervl on Apr 20, 2012, 20:09:39
PS note to IdNet though: under the ASA rules that came in from 1st April, shouldn't it be 78Mbps (as long as you can justify that 10% of the eligible customer base can get it as a throughput)!!!?

Virgin have an interesting take on the matter, I saw it first on a TV ad but it's also in their legal stuff:

QuoteBroadband

Speed:
Speeds referred to are download speeds. Minimum computer requirements apply. Speed of internet connection assumes components working at optimum speed and capacity.

Anybody know what it means? :dunno:
Bill
BQMs-  IPv4  IPv6

mervl

Quote from: Bill on Apr 20, 2012, 20:25:59
I'm happy to do that.

Your lack of imagination is not something over which I have any influence.

I like a fast line, not having to go and make a coffee while I wait for the download to finish. If I could get it at a reasonable price I'd have a ten gigabit leased line...

You're not bothered, fair enough.

No issue with dreaming. I can do it with the best of 'em.
??? Back in the real world though, I don't find I have the time to make, let alone drink, a coffee whilst I "have to wait" for downloads on the 38Mbps throughput"cap"; and I think the biggest constraint on broadband throughput isn't the sync cap but issues within the BTOR network and I'm not sure how this headline speed increase makes things better?

Re: Speed of internet connection assumes components working at optimum speed and capacity. You'd still be doing exceptionally well to get an 80Mbps throughput though on a BT-based service, though?


gizmo71

Quote from: Bill on Apr 20, 2012, 21:57:54
Virgin have an interesting take on the matter
[...]
Anybody know what it means? :dunno:

"You won't really get these speeds". :evil:

I for one don't really care about getting more download speed, but I would love to double my upload speed as I regularly upload game mod installers to my Amazon S3 account and that can never go quickly enough, especially if I've got half a dozen of them to do at once.
SimRacing.org.uk Director General | Team Shark Online Racing - on the podium since 1993
Up the Mariners!

ukwiz

As the only time I get to use the pathetic off-peak time is between 8am and 9am, so a greater speed would be very helpful.

FritzBox

Quote from: Ardua on Apr 12, 2012, 14:50:43
What are BT playing at? By giving new FTTC customers 80/20 for the same price as 40/10 they may well be targeting the likes of Virgin, Sky, and TalkTalk but what about the viability of smaller ISPs in the longer term. You can see from this site and that of other ISPs that customers are hoping to see some form of narrowing of the gap to negate the need to jump ship. At what point, if at all, will OFCOM or The Competition Commission cry foul? I have got a feeling that I shouldn't hold my breath.

Are you just using the Fritz Ardua, or is it connected to the supplied modem?

Ardua

Quote from: FritzBox on Apr 22, 2012, 18:24:06
Are you just using the Fritz Ardua, or is it connected to the supplied modem?

Just the FB. I have 39976 down and 9992 up.

mervl

I'd just say though, given what I gather is a growing history of problems with the 80/20 upgrades for BT customers, that if (when?) IDNet introduce it for existing customers I'd like it to be an opt-in, so you have the ability to say "no thanks". I'd agree though that giving those on the cheaper package (of whom I'm not one) the up to 10 automatically (as I think BT have done) could be a nice gesture.

.Griff.

I resisted the 80/20 upgrade and seeing the problems some people are having I'd glad I had some self control.

Steve

So am I although I wouldn't benefit downstream by very much. Idnet I don't think have offered the 40/2 package on FTTC
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Bill

I've been on 80/20 since about February when I joined the trial, and have to say I've had zero problems* with it (apart from occasionally downloading an unwanted gigabyte or two if I clicked the wrong HD programme on iPlayer :().

It's quick ;D


The download speed has dropped very slightly since I started (from 67Mps to ~65Mbps), but the shape of the network traffic graphs suggest that that's mostly simple congestion. I'm very happy with it.




*  :fingers: :fingers: :fingers:
Bill
BQMs-  IPv4  IPv6

Ardua

Just seen this on the TBB Zen Forum:

http://forums.thinkbroadband.com/zen/4116769-more-zen-improvments.html#Post4116769

Quote  Just had an email from Zen, my 40/10 is being upgraded to 76/19 in the next 10 days....no additional charge (in fact it's allegedly reducing) Unquote

We live in interesting times!

Rik

I didn't know you were Chinese. ;)
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

andrue

Quote from: Rik on Apr 24, 2012, 16:49:41
I didn't know you were Chinese. ;)
..and the Chinese didn't mean it as a good thing either  :whistle:

Ardua

Quote from: Rik on Apr 24, 2012, 16:49:41
I didn't know you were Chinese. ;)

Old Chinese proverb:

Settle for what you have whilst looking for something better.  :laugh:

lozcart

I've contacted support and they are changing my connection from 40/10 to 80/20 free of charge  :thumb:

This is why I like IDnet  ;)

Rik

Quote from: Ardua on Apr 25, 2012, 08:45:41
Old Chinese proverb:

Settle for what you have whilst looking for something better.  :laugh:

:laugh:
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Ardua

Moving to FTTC is I believe a 'no brainer'. I see the real advantage being that it cuts out a long piece of copper wire, with its associated joints, out of the connectivity equation. With FTTC, I have seen a big decrease in errors on my line. 80/20 is now on offer and I confess that I find the argument for upgrading less compelling. It is obvious from posts on other forums that some users are having problems and estimated speeds are not being realised. Apart from increased bragging rights, I would be interested to know what the real advantages of an 80/20 connection are? For example, I note that download speeds are often limited by the host site; pings can be higher and 10 minutes watching a HD IPlayer programme that you decide you do not like can result in a 2Gb download - fine if the package is unlimited but not perhaps with IDNet. I must be missing something ???

Bill

I've still got an old Hayes 2400baud modem upstairs, free to a good home.

Interested?
Bill
BQMs-  IPv4  IPv6

Steve

I've taken the plunge to upgrade, I see according to the website IDNet are no longer offering the 40/10 product under 'new orders' but is still advertised on the home page.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

gizmo71

Quote from: lozcart on Apr 25, 2012, 10:19:02
I've contacted support and they are changing my connection from 40/10 to 80/20 free of charge  :thumb:

So are we all getting it or do we have to ask?
SimRacing.org.uk Director General | Team Shark Online Racing - on the podium since 1993
Up the Mariners!

Steve

Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

lozcart

Quote from: Steve on Apr 26, 2012, 21:21:57
I had to ask via email.

I did the same, asked if there was an upgrade charge, which there wasn't and then ordered the upgrade.

Mine was upgraded midnight last night, everything seems fine today and getting good speeds on the speed testers I can get to work.

Steve

#46
I'm not expecting a significant increase, but we'll see.

Just in case I forget what 40/10 was like for me.





I note Netgear has today announced Gigabit WiFi

http://www.netgear.com/about/press-releases/2012/09262010.aspx
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

jm_paulin

I asked for the upgrade on Tuesday via the support request page, and that was done within 24H. Had to reboot the modem to get full download speed, but that about it.
So I had 37/8, and now I have 55/15... I reckon the limit is my own intranet / router, and the servers... 
Is it that much better? well, I certainly save a couple of minutes when downloading HD movies, but that is about it... Funny how I can a 18 Mpbs speed increase as such a little impact on my day to day life... And I only had 3Mbps 18 month ago...
I can certainly see my allowance shrinking much faster, but it it more because the kids noticed the Sky+ Anytime than anything else...



Lance

I think the higher speeds are going to be of much greater benefit to multi-user homes. That additional 18mb allows additional downloads or streaming without impacting as much on something or someone else.
Lance
_____

This post reflects my own views, opinions and experience, not those of IDNet.

andrue

I've just emailed a request. I probably wouldn't have bothered if it cost more money but when it's free, why not? If it proves unstable I can presumably drop back. Frankly I only upgraded to FTTC because I could - the 12Mb/s I got previously was ample. Seems like the faster my connection gets the less I want to download.

All a bit of a far cry from 1991 when I first moved into my house and CompuServe were just rolling out 19k2 in the US. Luckily I had a business line so I dialled into New York when I wanted speed  :laugh:

:clap:

Ardua

Quote from: Lance on Apr 27, 2012, 09:05:20
I think the higher speeds are going to be of much greater benefit to multi-user homes. That additional 18mb allows additional downloads or streaming without impacting as much on something or someone else.

But, presumably, the risk is that as 'junior' is flitting from one YouTube video to the next, bandwidth usage (or wastage) is likely to be higher than on 40/10. I am just trying to judge how this sits with a limited bandwidth package? Fortunately, from a broadband perspective, 'junior', his Mum, Dad and sister only visit every couple of weeks. Even when I was on ADSL2+, I could see the meter racing when all their toys were online.

Bill

Quote from: andrue on Apr 27, 2012, 10:28:34
All a bit of a far cry from 1991 when I first moved into my house and CompuServe were just rolling out 19k2 in the US. Luckily I had a business line so I dialled into New York when I wanted speed  :laugh:
You were 2 years in front of me... I tried dialling the San Francisco node once with a 56k USR Courier (just because I could :P), it didn't do a lot for the speed as I recall :D
Bill
BQMs-  IPv4  IPv6

andrue

Quote from: Bill on Apr 27, 2012, 10:36:44
You were 2 years in front of me... I tried dialling the San Francisco node once with a 56k USR Courier (just because I could :P), it didn't do a lot for the speed as I recall :D
56k was actually quite clever. It allowed your modem to tell the exchange to turn off the A/D converter. In effect you had a digital connection on the upstream. I'm not sure if I ever tried 56k to the US. I know that one of the upgrades of the time occurred in the UK first but that might have been the one after 19k2.

I'm not sure why 56k wouldn't work internationally but perhaps the links across the Atlantic were compressed and/or had their own A/D conversion. I'm not surprised given that it was probably the kludge of all kludges.

I had Home Highway installed eventually and when I plugged the modem into the box I got the best ever speed out of it. I think I got over 50k that way compared to 45k previously. Fairly pointless exercise though since I got 64k using HH.

I leave you with this blast from the past:

Beep, bop, beep, beeply bip.
Screeeeeeeeeeech.
<pause>
Boing.
Boing.
<Screech>

When you didn't get the boings you knew it was going to be a bad connection   ;)

Bill

Quote from: andrue on Apr 27, 2012, 11:13:53
I'm not sure why 56k wouldn't work internationally but perhaps the links across the Atlantic were compressed and/or had their own A/D conversion. I'm not surprised given that it was probably the kludge of all kludges.
It worked, just rather slowly. IIRC I could get ~51k to my local exchange, occasionally 53k, trans-Atlantic was under 20k. I never tried turning the ADC off.

I did force a satellite connection once (I forget the dial codes I used), the speed improved quite a bit but the pings were horrendous :o
Bill
BQMs-  IPv4  IPv6

mervl

#54
Quote from: Ardua on Apr 27, 2012, 10:32:31
But, presumably, the risk is that as 'junior' is flitting from one YouTube video to the next, bandwidth usage (or wastage) is likely to be higher than on 40/10. I am just trying to judge how this sits with a limited bandwidth package? Fortunately, from a broadband perspective, 'junior', his Mum, Dad and sister only visit every couple of weeks. Even when I was on ADSL2+, I could see the meter racing when all their toys were online.

:) When I run a live HD stream (iPlayer/YouTube) it consumes about 6Mnps bandwidth - so theoretically I can run 6 of them simultaneously on my 36-38 Mbps throughput (which the 40 cap regularly gives me on a poor line at over 600m from the cab) - how many are there in your "expanded" household? So I don't see how a greater profile speed would necessarily make things "worse" on the download cap in the scenario you describe, though presumably subject to the constraints at the "other end" it would speed up downloads (as distinct to streaming). That being said the main benefit of the 78/20 profile does seem to me to be in favour of IT and media business users and for media streaming uploads or other huge file uploads (apart from satisfying the addiction of simple speed junkies!).

Steve

Well I switched to 80/20 overnight and the results seem to be as predicted on the upstream and better than I expected downstream , BT estimates being on the conservative side and I am at least 500-600m from the cabinet.

BT estimate
41.4Mb download
6.1Mb upload




Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Glenn

For me, BT estimates are on the optimistic side on the downstream, approx 650m from the cabinet.

BT checker estimate
46.3Mb download
8.0Mb upload



This is after a fault has been identified and fixed, the latency has dropped from 30ms back to 11ms over the past month.
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Steve

Odd how I got the downstream but not the upstream increase , I've not checked yet with my hacked modem but certainly on the BT speedtest, the profiles are correct at 53/20 but I'm not going to fret about the upstream throughput.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Glenn

Personally, I think BT are still learning how to configure the lines.
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

lozcart

I'm very pleased with my new speeds this is a test carried out over wi-fi, I am 100-120 meters from the cabinet.


mervl

#61
OK you experts. My determination to resist the upgrade which I don't need is waning. Utter stupidity, I know . . . but:

my modem reports I didn't get the compensating upstream tones in the higher frequencies on the move to the 17a profile (and the modem reports capping at the DSLAM of the upstream at 7.2Mbps - below my 10Mbps profile), and the reported attainable downstream rate is just above 40Mbps, so surely it has got to be a physical impossibility to get any advantage from the 80/20 upgrade although my profile is the full 38.71 (throughput 38Mbps) on the capped service. The "upgrade" just removes the cap and makes no other config changes. Right?

Any one have a view on whether the drop off of tones reported by the modem at around 1200kHz from 12 to 1 (before recovering up again) is also evidence of a necessary power reduction at the cab which hobbles my connection anyway?

I'd just like my mind to be put at rest that it is a waste of time, and I can stop fretting   ;D PS oh and just out of interest I exceed (on download) what the BTW checker says for my line anyway.

Steve

I think your correct, all you'll get is the max attainable syncs displayed by the modem.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

gizmo71

Before and after

Slightly disappointed with the very modest increase in upload, especially when the checker suggested so much better (69!!!), but rather pleased with the virtual doubling of upload bandwidth. Nice ping too. :D
SimRacing.org.uk Director General | Team Shark Online Racing - on the podium since 1993
Up the Mariners!

psp83

Quote from: gizmo71 on May 02, 2012, 07:17:55
Nice ping too. :D

Your ping WILL get higher as interleaving is enabled  :P

Mine was low for about 2 weeks (training period?) then interleaving got enabled.

andrue

Had mine enabled overnight:



I was expecting better but it's still a nice bump.

gizmo71

Quote from: psp83 on May 02, 2012, 14:14:56
Your ping WILL get higher as interleaving is enabled  :P
Mine was low for about 2 weeks (training period?) then interleaving got enabled.

People said that when I first had FTTC installed but it never did. :P
SimRacing.org.uk Director General | Team Shark Online Racing - on the podium since 1993
Up the Mariners!

psp83

Quote from: gizmo71 on May 02, 2012, 16:52:47
People said that when I first had FTTC installed but it never did. :P

Give it chance  :P

How far are you away from the cab? From what I've seen, anyone over 400m has had interleaving levels increased.

On another note, FTTC seems to be more sensitive to thunderstorms  :(

andrue

Quote from: psp83 on May 02, 2012, 20:18:38
Give it chance  :P

How far are you away from the cab? From what I've seen, anyone over 400m has had interleaving levels increased.

On another note, FTTC seems to be more sensitive to thunderstorms  :(
That's interesting. I'm about 500m from mine so that might explain the latency. Interestingly ten days probably to the hour after my connection went live my latency dropped slightly. Would that have been an interleaving adjustment? On ADSL you can only switch it on or off and it makes a bigger difference than that.


Steve

#69
I've always wondered about these small steps , my suspicion is that they are 'routing' adjustments.


ie Mine today. ignore the resync that was me.


Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

psp83

From what I've read on websites, the small steps you see are showing the level of interleaving changing on your line.

But on Steve's TBBG it does look like a routing change. But it could also be the cab equipment changing the level of interleaving if the line was unstable during that period.

I don't know alot about interleaving on FTTC but I do know that you can't have it on or off as ISP have no control over this yet. So all FTTC connections have it set to auto, any signs of the line playing up & it will kick in.

gizmo71

Quote from: gizmo71 on May 02, 2012, 16:52:47
How far are you away from the cab? From what I've seen, anyone over 400m has had interleaving levels increased.

I'm about 300m away. ;D
SimRacing.org.uk Director General | Team Shark Online Racing - on the podium since 1993
Up the Mariners!

FritzBox

Have ordered FTTC from my ISP

I know a BT engineer has to fit it. I have one of the old type sockets not an NTE5 in the hall which I'm presuming is the master. Upstairs in my study I have an extension socket, this is the only one in the house.

So the question is, can the BT engineer change the extension in my study to the master, what does it entail and will he be willing to do it?

Ardua

Quote from: FritzBox on May 05, 2012, 09:29:05
Have ordered FTTC from my ISP

I know a BT engineer has to fit it. I have one of the old type sockets not an NTE5 in the hall which I'm presuming is the master. Upstairs in my study I have an extension socket, this is the only one in the house.

So the question is, can the BT engineer change the extension in my study to the master, what does it entail and will he be willing to do it?

Firstly, make sure that your ISP has requested a data extension cable in the order. The OR engineer will probably remove the existing box in toto and fit a New box with a NTE5 faceplate front. He will then run a flat 2 wire cable from filtered connections on the back of the NTE 5 socket to a single RJ point at a place of your choosing. As you will probably want to use the FB as a modem/router from Day 1 make sure that the extension socket is close to a double power socket and telephone point  The OR engineer will not take any responsibility for the FB set up if my experience was anything to go by.

Do not suggest/let the engineer use your internal wiring as an extension lead. It might be the easiest solution but the data extension cable is part of the deal and using it circumvents all potential internal wiring issues. Have a look at the BT Infinity installation video if you require any further details.

My connection is rock solid but CLIP is miss more than hit ( version 22 software). Best of luck.

FritzBox

Thanks Ardua

Bit of a dilemma then, it's a strange setup I have. The phone line comes in at the back of what was a bungalow, the master is in the hall towards the front, I don't even know how the cable gets to the master unless it's through what was the loft space and is buried in the wall. We had a loft conversion done 5-6 years ago, the extension to my study was put in then.

There is no way on earth that my other half will allow a cable to run all round the hall, up the stairs to the bedroom and then into my study. I wouldn't like it much either tbh, would just look a complete mess

Looks like the only way is the existing cabling as I wouldn't want the router in the hall either as that would mean homeplugging my pc's upstairs and also sticking the printer in the hall next to the router