Author Topic: At the end of the 12 month contract?  (Read 2143 times)

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Offline .Griff.

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At the end of the 12 month contract?
« on: Jun 20, 2011, 19:30:14 »
Someone just asked me what happens at the end of the FTTC 12 months contracts and to be honest I wasn't entirely sure of the answer myself.

Does it simply revert to a rolling 1 month contract or do you commit yourself for another 12 months?

Offline Bill

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Re: At the end of the 12 month contract?
« Reply #1 on: Jun 20, 2011, 20:09:57 »
I've always assumed it reverted to the rolling one  month, but now you mention it, it would be good to see it in print...
Bill
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Offline pctech

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Re: At the end of the 12 month contract?
« Reply #2 on: Jun 20, 2011, 20:15:38 »
Presumably the investment will have been recovered so no reason why it shouldn't revert to monthly.


Offline Rik

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Re: At the end of the 12 month contract?
« Reply #3 on: Jun 21, 2011, 10:03:00 »
I'd always assumed it reverts to monthly after the year as the website refers to a minimum 12 month contract.
Rik
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Offline Bill

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Re: At the end of the 12 month contract?
« Reply #4 on: Jun 21, 2011, 10:25:30 »
the website refers to a minimum 12 month contract.

Agreed, but that doesn't exclude the possibility that the next increment is 24 months... I'd like to see something definitive from Simon_Idnet, either here or on the website.
Bill
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Offline Rik

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Re: At the end of the 12 month contract?
« Reply #5 on: Jun 21, 2011, 10:28:44 »
Confirmed with support, it's a 1 month rolling contract after the first year.
Rik
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Offline Bill

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Re: At the end of the 12 month contract?
« Reply #6 on: Jun 21, 2011, 10:33:12 »
Fair enough, ta :thumb:
Bill
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Offline .Griff.

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Re: At the end of the 12 month contract?
« Reply #7 on: Jun 21, 2011, 14:15:40 »
Thanks Rik!

Offline Bill

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Re: At the end of the 12 month contract?
« Reply #8 on: Jun 22, 2011, 10:38:24 »
Another related point which may be coming up in the not too distant future- if someone is using FTTC with another ISP and migrates in to IDNet, does the usual MAC procedure still apply, and what happens to the setup fee and minimum contract length?

Depending on the answers, might be worth IDNet putting it on the main site.
Bill
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Offline Rik

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Re: At the end of the 12 month contract?
« Reply #9 on: Jun 22, 2011, 10:46:51 »
You want me to phone them again??  ;D
Rik
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Offline Bill

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Re: At the end of the 12 month contract?
« Reply #10 on: Jun 22, 2011, 10:51:03 »
Naah, it's not that urgent :P

Hopefully Simon/Tim/Mirriam will pick the thread up at some point.
Bill
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Offline Rik

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Re: At the end of the 12 month contract?
« Reply #11 on: Jun 22, 2011, 10:53:29 »
I've done the deed. MACs will be available and will mean that there is no activation fee but a new 12-month contract will result, at the end of which it will revert to a 1-month rolling contract.
Rik
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Offline Bill

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Re: At the end of the 12 month contract?
« Reply #12 on: Jun 22, 2011, 11:20:53 »
Cheers Rik.

12 month contract seems a bit odd, but I suppose there's a good (probably BT-based) reason for it.
Bill
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Offline Glenn

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Re: At the end of the 12 month contract?
« Reply #13 on: Jun 22, 2011, 11:25:55 »
££££ no doubt
Glenn
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