Internet down?

Started by peasblossom, Apr 26, 2025, 08:48:20

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peasblossom

My internet connection has crashed about three times recently, all overnight. Each time I unplug the router and leave it a few minutes. But is this to be expected while Openreach do their thing (see status page on IDNet's website) or something else? I still have old fashioned copper broadband for the time being. (I have decided what to do one that front, incidentally.)

zappaDPJ

My internet goes down quite regularly at around 1.00am, usually for around 5 minutes. I've always assumed it's Openreach who is responsible but that is an assumption.
zap
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This post reflects my own views, opinions and experience, not those of IDNet.

nowster

I've had PPPoE give a 10.100.xx.xx address to the router recently after midnight. Restarting the link gave the correct address.

peasblossom

It feel over again this afternoon (for nearly 90 mins - I was out) so I rang IDNet. Will tapped away on a keyboard, I rebooted the router. Will couldn't see any issues.

Simon

Any Openreach work going on in the locality?
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

peasblossom

I didn't ask specifically about that but I assumed Will's comment that there didn't appear to be any issues covered it.

Simon

In past experience, they don't always tell the ISPs if they're just working on a local cabinet. I'm not saying this is the problem, just that it's a possibility.
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

peasblossom

As I can see the green cabinet, I know there are no Openreach engineers loitering round it. My thought in the first post was there might be wider work going on, not just local stuff.