Mail issues

Started by Gary, Jul 02, 2008, 12:46:40

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Tacitus

Quote from: Rik on Jul 06, 2008, 12:59:05
What happens if you turn it on?

The server error: The POP server "pop3.idnet.com" doesn't support TLS (SSL) on port 110.

Its set to MD5, but does it use MD5 on a different port?

Anyhow the settings shouldn't have changed....

Rik

Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Tacitus

Quote from: Rik on Jul 06, 2008, 13:04:42
Try port 25.

Now it says "This account (iDNet) appears to be offline due to a network problem"

Rik

Sorry, 25 is the SMTP port (I knew I was tired...). 110 should be the POP port. If that won't work for you and no other Mac users have any ideas, give IDNet a call on 01462 476556.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Tacitus

Quote from: Rik on Jul 06, 2008, 13:23:12
Sorry, 25 is the SMTP port (I knew I was tired...). 110 should be the POP port. If that won't work for you and no other Mac users have any ideas, give IDNet a call on 01462 476556.

Hmmm!!!  Someone has been messing with the 'hidden' options and set one of them to use MD5 authentication.  Since she's just cooked lunch and there's a bottle or two of red, I guess I shall just have to smile  ;D ;D  (Through clenched teeth!)

Thanks for the help Rik - at least I can leave Simon in peace!

Rik

Glad you go there, Tac, enjoy lunch. :)
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Quote from: Tacitus on Jul 06, 2008, 12:41:16
Are the Spam filters on or off?  Not that it should make any difference..

There's basic spam filtering now in operation, the full package will, no doubt, be back tomorrow.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Simon

Quote from: Arathorn on Jul 06, 2008, 12:54:45
Hi Pez, I use Thunderbird and what you do is:

Click on "Tools" - "Account settings" - "Server Settings" and then tick "Leave Messages on Server" box + any option you require. Hope this helps.

Regards Arathorn

Just what I was going to say.  Sorry we didn't get round to it sooner, but  :welc:  :karma:
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Steve

If I forward mail from @idnet.com to my other email host can I leave a copy on the idnet server? I did think about forwarding to myself@idnet.com as a second address.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

IIRC, you could forward it and then move it to a folder, or simply forward to multiple addresses. The forum's team@ address forwards to each staff member.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Steve

I will try multiple address's first , although I am not sure if mail forwarding is working at present?
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Simon

Quote from: Rik on Jul 06, 2008, 17:28:50
IIRC, you could forward it and then move it to a folder, or simply forward to multiple addresses. The forum's team@ address forwards to each staff member.

But once it's forwarded, it leaves the original mail box, if I understand it correctly, so no, a copy would not be saved when mail is forwarded.
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Unless you move it to the box and then forward...
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Quote from: stevethegas on Jul 06, 2008, 17:39:14
I will try multiple address's first , although I am not sure if mail forwarding is working at present?

It is, Steve, at least for me.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Simon

Quote from: Rik on Jul 06, 2008, 17:45:32
Unless you move it to the box and then forward...

:stars:
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Multiple forwarding is easier. :)
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Stu

Will we loose the emails that were in the inbox before? I have none left.

Lance

They will hopefully be recovered tomorrow, or at least over the next few days. :)
Lance
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This post reflects my own views, opinions and experience, not those of IDNet.

Sebby

Indeed. The way I understand it is they are waiting (and hoping) that Trevor will recover so that no mail that was already in the mailboxes will be lost. Failing that, the last backup will be restored, but inevitably there will be some mail missing from between the time the backup was made and the server failure.

Steve

I have been unable to setup a mail forward today  from mail to me @idnet.com forward to me@mydomain, Support have confirmed that this service has not been restored yet but hopefully should be working tomorrow.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

I've just been told it is working, Steve, but not for IDNetters addresses (ie forum ones). There seems to be a little confusion...
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Steve

Hi Steve

As a knock-on effect of the mail outages last week mail forwarding hasn't been restored yet.
We're working toward a full restoration and I would anticipate this will be complete by tomorrow

Kind Regards

Andrew - IDNet Support.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

I'm seeking clarification - back shortly...
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Simon

Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

psp83

Quote from: Rik on Jul 07, 2008, 17:27:50
I'm seeking clarification - back shortly...
Rik driving there  ???

:laugh: