Recent Posts

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1
I have to say IDnet have been very good for me, the customer service has been second to none ( despite some of my rather simpleton questions ) . The advertising on TV with lower prices do look very appealing but I always try to read between the lines and check out the small print, you can always find a bug if you look hard enough. I'm not technically minded so if the system "works " as  it always seems to why change  :dunno:

2
Been a Zen customer myself for a number of years and can happily vouch for them.

Had their LLU ADSL which was good and went Fibre To The Premises with them last year, price was due to go up by 7 quid as I came off the Openreach imposed minimum term but just rang and asked and they capped it for another 12 months.
3
I'm on ADSL 2+ and hang off a Market 1 exchange (HCA). What I get from IDNet for £33.60 a month would cost me £59.59 a month at Zen.

No contest really....

 :thumb:
4
I would be very interested if IDNet cut the prices for FTTC as I am still on ADSL2+. Their customer service is still second to none so I would not want to move away from them.

I'm on ADSL 2+ and hang off a Market 1 exchange (HCA). What I get from IDNet for £33.60 a month would cost me £59.59 a month at Zen.

No contest really....
5
It's a difficult one. I've never really had to use IDNet's customer services, so although reputation is all I have to go on; the "problems" with my connection (dropouts/latency/packet loss/slowing speeds) are all down to the local network. With new people moving in locally it looks like my connection is zapped - having lost 10Mbps on downloads (a third of my speeds) over the last few months. Nothing IDNet or any other ISP can do about it. Streaming is now dodgy.

So what matters other than going for the cheapest price, quite frankly? I don't think feeding my ego is worth the extra expense. I think I just have to learn some patience and for me at least the internet hasn't changed (and probably won't change in my lifetime)  from the old "you'll get what you're given" days, despite all the marketing noise that comes from the politicians downwards. Like everything else on earth, broadband at the end of the day is a finite shared resource, and it's different for everyone. Some people have more than others. That's life.

(and yes I did contact IdNet to be told "it all looks fine". I had guessed that!)
6
40/10? Luxury! Anything better than 4/0.8 would be great.
7
I'm also on ADSL2+ and would move to 40/10 FTTC if pricing was similar. Don't need the extra speed but might benefit from a more reliable connection. I have been really impressed with Idnet's customer service over the years so would be reluctant to leave.
8
I think historically they have passed any reductions of wholesale prices on to customers, by way of better value packages.
9
I would be very interested if IDNet cut the prices for FTTC as I am still on ADSL2+. Their customer service is still second to none so I would not want to move away from them.
10
IDNet Help / Re: Junk Mail Folder
« Last post by Clive on Apr 03, 2019, 10:35:50 »
I don't use IDNet mail but with BT/Yahoo mail I can block senders which can be a useful method of reducing spam.  This in no way implies that I am recommending BT as they are the biggest load of dog poo on the market. 
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