From Nov 08, IDNet was just the best, but....................I have noticed a steady and serious decline in both mail and download speed , to the point were the £25 for an 8MB connection with poor EMail and slow download speed was simply not worth it. My migration to another ISP completes on 03 Sept 2008 , I wont say who they are, but I am sure you can guess.
If IDNet return to the standards they had when I joined and also a reliable adsl2+ with none of the capacity nightmares they are having now ,I will have no hesitation at all in rejoining again.
Has anybody else jumped ship or is considering a move now that IDNet are sufferring so badly ?
James
Good luck James,hope it all goes well for you.hope you carry on posting.Im not thinking of changing at the moment but wish you well
No move planned here James, but I havn't had any speed issues and I pay £17.99 a month, email isn't a problem for me, as I rarely use IDNet.mail.
Good luck with your move. ;)
Good luck, James. I've not seen any major issues with email since the server failed, though, and I receive hundreds (literally) a day on one of my IDNet addresses.
cheers guys :thumb:
Ill be keeping my eye on IDNet and if things go back to their usual standards , Ill not hesitate in coming back to the fold .
James
I will leave the door ajar for you James and put the kettle on a low light ;) ;D
I will not even mention Talk Talk.. ;D
Then Dont ;D
More bandwidth for us to play with :)
Good luck but i dare say you will be back. :)
You can have my bandwidth too.... I also migrate out on the 3rd!
Might be going myself, since i got re-connected i still cant use my phone when broadbands plugged in,they say its sky thats causing this, the thing is nothing has changed so i dont see how this is possible, loved this isp at the start but even my speeds have dropped by half
If you have that kind of issue, it's unlikely to be ISP related, to be honest, but most likely to be a piece of connected equipment or filter. If IDNet are saying the Sky box, did you try disconnecting that and did it cure the problem?
I have swopped filters Rik, unplugged skybox, and still the same, this only happened when i got re-connected, worked fine before...strange ???
only the other day , i got a speedtest result showing 7060 kpbs throughput and i thought , at last we are back on track and i was well happy. before i went to bed, i thought ill just check it one more time, and even though it was late, the result was cr@p , i tried it on 3 other test sites and all the same cr@p result.
i joined other musician forums as i am a keen guitarist and i couldnt use idnet email for the confirmation link as it has gotten so very very slow. i used one of my googlemail accounts and i get the link i need instantly.
i suppose , at this time, me subscribing to idnet could be compared to me paying out £25,000.00 for a Ford Fiesta , in other words, churning out top dollar for a run of the mill product. would anybody else who is jumping ship agree with this chain of thought ?
Where I am going is costing me £15 quid per month for a 16MB adsl2+ connection and i am told my line stats will support up to 21 MB , and with no download cap, not that i download heavily anyway. With £25 for 8MB , at this time with IDNet, it is a no brainer and the only viable choice for me is to jump.
I hope IDNet get back on the rails, I really do and Ive every confidence the new link coming in November will help things immeasurably. :fingers:
James
Things already seem to be improving this evening, James, as you may see if you look in the other thread:
http://www.idnetters.co.uk/forums/index.php?topic=9945.msg224609#msg224609
Of course, it's entirely your prerogative if you want to leave,
Quote from: Dont mention Talk Talk !! on Aug 29, 2008, 22:52:21
Where I am going is costing me £15 quid per month for a 16MB adsl2+ connection and i am told my line stats will support up to 21 MB , and with no download cap, not that i download heavily anyway. With £25 for 8MB , at this time with IDNet, it is a no brainer and the only viable choice for me is to jump.
James
James, you havn't actually told us where you are going so that we can draw comparisons, tho' we can all have a good guess . ;) I recall when you came from another cheap operation, Talk Talk to be exact, you were so pleased to get away from them.
At least with IDNet you can escape at 30 days notice without penalty, which I suspect will not be the case at your new ISP.
Despite recent events, which I concede have been less than ideal, I will be sticking it out with IDNet, because I still believe that fundamentally they are a good company that give real personal service.
I wish you well at your new ISP.
Quote from: Inactive on Aug 29, 2008, 23:19:44
James, you havn't actually told us where you are going so that we can draw comparisons, tho' we can all have a good guess . ;)
only reason I havent is in respecting Rik`s wishes that other ISP`s not be mentioned within confines of an IDNet forum, he is the boss ,and what Rik says here goes. Im sure you already know where im heading to :rub:
:thumb: James
I'm suprised Rik said that, as normally we have no problem with other ISPs getting a mention. Feel free to say who you are off too, i'll sort out Rik. He is only joint boss, but does put the most time in!!
Quote from: Dont mention Talk Talk !! on Aug 29, 2008, 23:25:38
only reason I havent is in respecting Rik`s wishes that other ISP`s not be mentioned within confines of an IDNet forum, he is the boss ,and what Rik says here goes. Im sure you already know where im heading to :rub:
:thumb: James
Cough, your user ID relates to another ISP... ;D
You should take something for that In...... ;D ;D
Quote from: Dont mention Talk Talk !! on Aug 29, 2008, 23:25:38
only reason I havent is in respecting Rik`s wishes that other ISP`s not be mentioned within confines of an IDNet forum, he is the boss ,and what Rik says here goes. Im sure you already know where im heading to :rub:
:thumb: James
Although the courtesy not to overtly promote another ISP on these forums is appreciated, I don't recall Rik ever asking anyone not to mention an ISP they are moving to, James.
Im a littel confused on this point James,there has been so many isps named everyone from Tis to Bt I have never been asked not to mention any,indeed many are listed and talked about from Zen downwards so cant understand this. ???
As for being the boss,I am totally unaware of any Bosses here.All the moderators have always been very helpful and take some dire puns from me,and they show great fortitude when it comes to helping users and enjoying a good laugh,threads go all over the show,which is not the case on other forums and in my view.....we seem to be just a group of people enjoying being able to share experiences and pass on knowledge ???
Well I don't know where you're going and I'd like to so that I can do the research. Considering we all made it to IDNet which isn't one of the run of the mill ISPs, it rather shows that none of us is the staid stick-with-one-ISP type and I for one am constantly looking around at other alternatives.. so which ISP are you going to?
Quote from: Dont mention Talk Talk !! on Aug 29, 2008, 23:25:38
only reason I havent is in respecting Rik`s wishes that other ISP`s not be mentioned within confines of an IDNet forum, he is the boss ,and what Rik says here goes. Im sure you already know where im heading to :rub:
I'm not aware of ever having said that, James, and it's certainly not my view that we should censor posts in that way. If it was, we'd have to ban your username after all. ;)
Quote from: Lance on Aug 29, 2008, 23:31:12
He is only joint boss, but does put the most time in!!
I'm in charge of the joints now, eh? So who's looking after the booze? ;D
TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN 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TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET TALK TALK SKY BT PLUSNET ZEN NEWNET
TISCALI.
Sorry Rik just testing the swear filter
some one had to do it :blush:
:rofl: :karmic:
Quote from: g7pkf on Aug 30, 2008, 09:30:51
some one had to do it :blush:
:hehe: :buttkick: Take that for including Plusnet.. ;D
swear filters broke
Quote from: Barndog on Aug 29, 2008, 17:51:03
Might be going myself, since i got re-connected i still cant use my phone when broadbands plugged in,they say its sky thats causing this, the thing is nothing has changed so i dont see how this is possible, loved this isp at the start but even my speeds have dropped by half
I had this before i got my ADSLnation faceplate... every time i plugged my phone in, my sync dropped to half.. not any more!
It's always the best solution if feasible, Gyruss. Of course, having a length of fibre from the exchange would be even better. ;D
Quote from: g7pkf on Aug 30, 2008, 09:29:58
TALK TALK SKY BT PLUSNET ZEN NEWNET ...
.
.
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....TALK TALK SKY BT PLUSNET ZEN NEWNET
TISCALI.
Sorry Rik just testing the swear filter
There was no need for all that, the single word 'orange' should have been quite suffcient ;D
IDNet's lack of communication has been a disappointment. But I feel its a little over the top to jump ship so quickly. A company with such a good reputation does deserve a second chance.
I'm glad to see, as I previously said in another post, that the entire issue was related to capacity and IDNet overselling more so than before.
I'm hoping they've learnt from this and will now start to provide the service they were/are known for.
Quote from: ducky22 on Aug 30, 2008, 20:21:14
I'm glad to see, as I previously said in another post, that the entire issue was related to capacity and IDNet overselling more so than before.
I don't think it's fair to
entirely ignore the BBC iPlayer issues, as they did play a major part in the capacity problems, and as has been said, BT's delay with the WBC provision must have screwed with IDNet's forward planning, but yes, it now seems inarguable that capacity was the issue. Thankfully, it's now getting sorted, and I am confident that, once again, lessons will be learned from this.
It doesn't really bother me what the reason is. I just look at the alternatives and wonder if they can do any better. I know that Eclipse can't because I was much worse off there. Never got above 2 mbps there even though synching at 7. Even at my worse speed recently, I wasn't going below 4. I still don't know where this talktalk guy is going but will they be better or will they suffer similar or worse problems?
Where can i get this ADSLnation faceplate then?
http://www.broadbandbuyer.co.uk/Shop/ShopDetail.asp?ProductID=3306
Is this the type of thing you are looking for ? Hang fire as someone will I expect post it here cheaper
heres another link for you,one of these should do the job..they really do work solved my probelms
http://www.broadbandbuyer.co.uk/Shop/ShopDetail.asp?ProductID=3308
Really easy to fit,I made a hash of it but thats me for you :blush:
Simply remove existing plate the plug on the back of this one pops into the test socket,scew back and plug your equipment in....job done............good luck :thumb:
The first one is for the master socket the second link is for an extension socket
I got mine from the horse's mouth so to speak:
http://www.adslnation.com/products/xte2005.php
I posted all about it at the time!
I used the rear terminals with a CAT5 twisted pair to run about 10 meters through the walls and below floors, (out of sight) to my router.
One filter does it all my Sky box included. (http://img.photobucket.com/albums/v634/LesD123/Smile.gif)
BTW I for one am not going anywhere else. (http://img.photobucket.com/albums/v634/LesD123/Wink.gif)
Thats good to know Les ;) ;D
Quote from: LesD on Aug 30, 2008, 23:22:40
I got mine from the horse's mouth so to speak:
http://www.adslnation.com/products/xte2005.php
I posted all about it at the time!
I used the rear terminals with a CAT5 twisted pair to run about 10 meters through the walls and below floors, (out of sight) to my router.
One filter does it all my Sky box included. (http://img.photobucket.com/albums/v634/LesD123/Smile.gif)
BTW I for one am not going anywhere else. (http://img.photobucket.com/albums/v634/LesD123/Wink.gif)
And another thumbs up for the ADSLNation faceplate from here as well. :thumb:
Quote from: Dont mention Talk Talk !! on Aug 29, 2008, 14:01:13
From Nov 08, IDNet was just the best, but....................I have noticed a steady and serious decline in both mail and download speed , to the point were the £25 for an 8MB connection with poor EMail and slow download speed was simply not worth it. My migration to another ISP completes on 03 Sept 2008 , I wont say who they are, but I am sure you can guess.
If IDNet return to the standards they had when I joined and also a reliable adsl2+ with none of the capacity nightmares they are having now ,I will have no hesitation at all in rejoining again.
Has anybody else jumped ship or is considering a move now that IDNet are sufferring so badly ?
James
No because they are still the fastest and reliable ISP for me.
I'm wondering if the net is a bit slow for people because a lot of European gamers are running torrents to download the warhammeronline beta that was released just before the weekend. It's extremely popular and thousands are downloading it which of course, included me. You never know. I've said it before and I'll say it again. I've not noticed any slow down at all, which is odd because the first person who usually notices is me because I game a lot.
Thanks for that, Shazzy. :)
No problem. Unhappy customers tend to check forums more often than happy so I just thought it would be nice for someone to balance it out to let folks know that it's not everyone getting problems.
That's so true. :thumb: In practice, it's a small number of people who have been affected by the problem, and now it's been identified, IDNet are taking steps to deal with the congestion.
They were quick to identify the problem also. Unlike another ISP I used to belong to who would lie about the problem and have me unplugging my kettle to see if that made a difference! hehe
Big thumbs up to idnet. :thumb:
You'd be amazed at how much kettles affect the signal. :whistle: ;D
And electric cookers, frying pans, grillers. ;D :food: :food2:
Quote from: cavillas on Aug 31, 2008, 11:22:59
And electric cookers, frying pans, grillers. ;D :food: :food2:
That's Rik in
BIG trouble then >:D
Not any more, Mad, these days I have to concern myself with rice steamers instead. :)
Electric! ;D
Quote from: Rik on Aug 31, 2008, 11:36:23
Not any more, Mad, these days I have to concern myself with rice steamers instead. :)
Reminds me of Prufumo.. ;)
Quote from: Inactive on Aug 31, 2008, 11:42:39
Reminds me of Prufumo.. ;)
what was your part in the scandal then In? :whistle:
Quote from: Inactive on Aug 31, 2008, 11:42:39
Reminds me of Prufumo.. ;)
Are you saying that Mandy was an old boiler then In ? ;D
Quote from: john on Aug 31, 2008, 11:51:38
Are you saying that Mandy was an old boiler then In ? ;D
She was known to steam on occasion.. ;)
Quote from: Inactive on Aug 31, 2008, 12:24:13
She was known to steam on occasion.. ;)
I'll have to take your word for that then In ;)
Quote from: john on Aug 31, 2008, 12:36:32
I'll have to take your word for that then In ;)
;D How did this thread end up discussing the sexual exploits of Mandy Rice-Davies?... ;D
It was Alf's fault. ;D
Nice one, blame Alf.. :thumb:
He should be made a Ward of court, well Stephen was.getting the truth out of him well,it was easier to pull teeth.....
Prufumo was a very charitable man though.
As for Christine........look what efffect she had on the sale of designer chairs..... ;)
It's always the safest thing to do, In. ;)
Quote from: badpianoplayer on Aug 31, 2008, 12:54:41
He should be made a Ward of court, well Stephen was.getting the truth out of him well,it was easier to pull teeth.....
Prufumo was a very charitable man though.
As for Christine........look what efffect she had on the sale of designer chairs..... ;)
You know far too much David, I have my doubts about your past. ;D
Quote from: Inactive on Aug 31, 2008, 12:53:51
Nice one, blame Alf.. :thumb:
Everyone does :'(
:rofl: ;D
Quote from: Inactive on Aug 31, 2008, 12:39:22
;D How did this thread end up discussing the sexual exploits of Mandy Rice-Davies?... ;D
Someone mentioned Profumo, can't remember who though ;)
:whistle: ;D :blush:
Quote from: john on Aug 31, 2008, 15:34:03
Someone mentioned Profumo, can't remember who though ;)
(http://img164.exs.cx/img164/7827/offtopic8mg.gif)
Good luck with the new ISP, James.
Quote from: g7pkf on Aug 30, 2008, 09:34:38
swear filters broke
yea its not filtering out Ticscali
Hi Colin. :thumb:
We only filter real swear words like work. ;)
Quote from: Inactive on Aug 31, 2008, 13:06:10
You know far too much David, I have my doubts about your past. ;D
Jealousy is a terrible thing In.. ;D ;D
Quote from: badpianoplayer on Aug 31, 2008, 17:48:35
Jealousy is a terrible thing In.. ;D ;D
Yes it gets you no where just like Tiscali. ;D
Quote from: cavillas on Aug 31, 2008, 13:32:04
Everyone does :'(
Shssh Alf we made a bargain.....you no mention mt past and I wont mention the handbag and high heels ;)
Oh yes Julian Sends his love xxx
Julian said what! :mad: I will cut his fingernails off when I get hold of him the two timing so and so.
Edit: Smiley markup sorted
Sorry for butting in again, but ive been in touch with id net again about my speeds being dropped by more than half, and still have not got any help with this matter, also the phone not working with broadband, ive just bought new filters and unplugged sky and still the same, to be honest im getting a little cheesed of with this, most important is my speeds, im paying now for 2 mb speeds which i think is unacceptable for what i have to pay a month...thanks
What have support said/done?
Quote from: Barndog on Sep 03, 2008, 18:11:37
also the phone not working with broadband, ive just bought new filters and unplugged sky and still the same
Well it sounds like a line fault to me. Something like that has nothing to do with the ISP. Have you told IDNet about this? I'd say you probably need an engineer round. Have you tried the test socket just to rule out internal wiring?
Thanks Sebby, if they send an enginner round does that cost me money, surely it shouldnt as it now sounds like bts fault with their line, if i am charged do you know roughly how much they charge? and for Rik..I got a message from James saying he doesnt think its idnets fault, and it sounds like a line fault, just to make it clear i love idnet and would really like to stay, i just wish i had no problems and great speeds like before, should i mybe phone bt and explain the problem to them, then mybe they could sort it out with no charge, since its not my fault....thanks again
BT won't deal with you on an ADSL issue, Barndog. If they do send an engineer out via IDNet, and the engineer finds no fault or a fault on your side of the master socket, it will cost you about £169. :(
Unless you have multi-room, I'd suggest keeping the Sky box unplugged as they are notorious for causing ADSL problems. Where does your router connect, to the master, or a hard-wired extension, or via a 'loose' extension?
It definitely doesn't sound like an IDNet issue to me. BT will charge if they find the fault is to do with internal wiring or any of your equipment, which is why I'd suggest you try to the test socket if you haven't already. :)
Quote from: Sebby on Sep 04, 2008, 18:22:08
It definitely doesn't sound like an IDNet issue to me. BT will charge if they find the fault is to do with internal wiring or any of your equipment, which is why I'd suggest you try to the test socket if you haven't already. :)
What you also should try (assuming it still works) is the actual speed test. This bypasses IDNET's network entirely.
Change your username in your router to: speedtest@startup_domain
The password is ignored by the server.
Open up a browser and visit http://speedtester.bt.com
You should try it a few times at different hours of the day. This data is recorded (used to be anyway ;-)) by BT and they can bring this up through woosh (line test system).
(http://www.speedtest.net/result/318350917.png) (http://www.speedtest.net)
Full 8mbit sync, Home Supermax.
Quote from: ducky22 on Sep 04, 2008, 18:31:03
(http://www.speedtest.net/result/318350917.png) (http://www.speedtest.net)
Full 8mbit sync, Home Supermax.
Wish I could get half of that at the moment. I have to spoken to support and sent all my BT speedtests and I have been asked to report back after the weekend if no improvement so :fingers: Funnily enough since I spoke to them the 2 day time Speedtests since have been down from the usual.
You should definitely try changing the username and then use the BT speed tester.
Quote from: ducky22 on Sep 04, 2008, 19:20:19
You should definitely try changing the username and then use the BT speed tester.
Kitz gives slightly different instructions http://www.kitz.co.uk/adsl/btwspeedtest.htm I will try this as it is important for me to try and identify who is responsible for the congestion I am suffering.
Both set of details should work.
Good luck!
I tried last night to connect to the BTw website to test my download connection using the instruction above and also those illustrated on the kitz website. The router said I had connected but I was unable to access the website whether it was down,busy or not available any more I dont know.Mind you I couldn't access the normal way via my idnet connection.