IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Sebby on Aug 23, 2008, 23:32:58

Title: DNS Troubles
Post by: Sebby on Aug 23, 2008, 23:32:58
Since I got back from holiday this morning, one site I visit regularly - http://www.toppy.org.uk - has not really been working. I found a post on the forum about some IP address changes. I just switched to OpenDNS and it's working fine, so it looks like IDNet's DNS' perhaps aren't propagating quickly enough.

Is anyone else having trouble with other sites?
Title: Re: DNS Troubles
Post by: Rik on Aug 23, 2008, 23:34:45
I haven't had any problems till now, Seb, but that one is definitely not working. It would be worth an email to support.
Title: Re: DNS Troubles
Post by: Sebby on Aug 23, 2008, 23:37:52
Will do. If anyone else has trouble accessing any sites, try OpenDNS so we can see if there's something up with IDNet's DNS or whether this is an isolated case. :thumb:
Title: Re: DNS Troubles
Post by: Rik on Aug 23, 2008, 23:39:22
There was someone having problems with www.neutrik.com (worrying name :)) on TB, but it worked for a couple of us.
Title: Re: DNS Troubles
Post by: Sebby on Aug 23, 2008, 23:41:24
That one works for me on IDNet's DNS, but of course if there was an issue with that site, it could just be fixed now.
Title: Re: DNS Troubles
Post by: Rik on Aug 23, 2008, 23:45:30
Indeed, though the OP still had problems after I'd connected OK. I'm trying to find out which gateway he's on.
Title: Re: DNS Troubles
Post by: Inactive on Aug 24, 2008, 00:21:18
No problems here Seb, that Toppy site isn't working for me though.
Title: Re: DNS Troubles
Post by: Sebby on Aug 24, 2008, 00:22:49
I thought you said no problems... :tongue:
Title: Re: DNS Troubles
Post by: Inactive on Aug 24, 2008, 00:26:24
No problems for me cos' I don't need to go to that Toppy site, I can't afford a Topfield. ;D

The preserve of the rich. :out: :duck:
Title: Re: DNS Troubles
Post by: Sebby on Aug 24, 2008, 00:29:55
You can get it for about £160 new these days. Of course, I paid quite a bit more back in July 2005, so it's been worth the money! ;)

And anyway, if you hadn't bought that Acer desktop that you didn't need... :out:
Title: Re: DNS Troubles
Post by: Inactive on Aug 24, 2008, 00:38:37
Quote from: Sebby on Aug 24, 2008, 00:29:55


And anyway, if you hadn't bought that Acer desktop that you didn't need... :out:

OUCH...  :blush:

I am going to get a Humax next I think, they can be had for £99.99 delivered now.
Title: Re: DNS Troubles
Post by: Sebby on Aug 24, 2008, 00:42:23
If you want something that's great out the box, get the Humax. If you want something that is pretty average out the box, but seriously powerful if you're prepared to have a bit of a mess about (patching firmware, adding applications known as "TAPs"), go for the Toppy. :)
Title: Re: DNS Troubles
Post by: mchunt_idnet on Aug 24, 2008, 08:34:37
Have given dns a good kick, site is now visible.
Title: Re: DNS Troubles
Post by: Ted on Aug 24, 2008, 08:36:24
Quote from: mchunt_idnet on Aug 24, 2008, 08:34:37
Have given dns a good kick, site is now visible.
Working fine for me on IDnet DNS :thumb:
Title: Re: DNS Troubles
Post by: Inactive on Aug 24, 2008, 08:43:57
Quote from: mchunt_idnet on Aug 24, 2008, 08:34:37
Have given dns a good kick, site is now visible.

Thanks...  :thnks: slow to open, but is now working..  :thumb:
Title: Re: DNS Troubles
Post by: talos2 on Aug 24, 2008, 09:05:43
Only trouble I've had recently is in Int Explorer, if I do a search using any search engine, in the results are some entries at the top sponsored links I think, if I try to load them I get the site not available screen, now I accept this may be the case for some, but not for all surely, is this linked to IDnet problems? or does anybody know a cure please ?

Ps   I am using OPEN DNS if this helps.
Title: Re: DNS Troubles
Post by: talos2 on Aug 24, 2008, 09:07:32
Quote from: Inactive on Aug 24, 2008, 00:38:37
OUCH...  :blush:

I am going to get a Humax next I think, they can be had for £99.99 delivered now.

  You'll be lucky, sold out in all Argus stores within the first day :bawl:
Title: Re: DNS Troubles
Post by: Inactive on Aug 24, 2008, 09:15:01
Quote from: talos on Aug 24, 2008, 09:07:32
  You'll be lucky, sold out in all Argus stores within the first day :bawl:

They can be had elsewhere for £99.99 delivered. ( refurbished ) with 2 year warranty. ;)
Title: Re: DNS Troubles
Post by: talos2 on Aug 24, 2008, 09:48:57
where,where, Tell me more :rub:
Title: Re: DNS Troubles
Post by: Steve on Aug 24, 2008, 09:49:15
Quote from: talos on Aug 24, 2008, 09:05:43
Only trouble I've had recently is in Int Explorer, if I do a search using any search engine, in the results are some entries at the top sponsored links I think, if I try to load them I get the site not available screen, now I accept this may be the case for some, but not for all surely, is this linked to IDnet problems? or does anybody know a cure please ?

Ps   I am using OPEN DNS if this helps.

I see similar in firefox but always assumed it had something to do with ad blocking and I have never delved any further.May be completely wrong of course.
Title: Re: DNS Troubles
Post by: Rik on Aug 24, 2008, 09:50:08
Quote from: mchunt_idnet on Aug 24, 2008, 08:34:37
Have given dns a good kick, site is now visible.

Thanks, Martin.  :thumb:
Title: Re: DNS Troubles
Post by: Inactive on Aug 24, 2008, 10:00:49
Quote from: talos on Aug 24, 2008, 09:48:57
where,where, Tell me more :rub:

Have sent you a PM..  :thumb:
Title: Re: DNS Troubles
Post by: talos2 on Aug 24, 2008, 10:16:56
Quote from: Inactive on Aug 24, 2008, 10:00:49
Have sent you a PM..  :thumb:

  Thanks In :karma:
Title: Re: DNS Troubles
Post by: Inactive on Aug 24, 2008, 10:24:09
 :ithank: ;)
Title: Re: DNS Troubles
Post by: jaydub on Aug 24, 2008, 10:39:16
Just spotted this thread.

Another Toppy owner here and whilst I can get through on Sebby's liink to the main site, the fprum isn't working for me.

I'll keep trying.  It's probably a simple case of the forum being down for maintenance rather than anything more sinister.

In terms of the Humax vs Toppy discussion, I tried both for a week, but it was the EPG being readily available at switch on and the USB connectivity that won the day for me.
Title: Re: DNS Troubles
Post by: Rik on Aug 24, 2008, 10:42:38
No, that looks to be a DNS problem, it failed at 'looking up'. I'll drop support a note.
Title: Re: DNS Troubles
Post by: Ted on Aug 24, 2008, 11:30:39
Quote from: Rik on Aug 24, 2008, 10:42:38
No, that looks to be a DNS problem, it failed at 'looking up'. I'll drop support a note.
correct as usual Rik, just swapped to open dns and the forum loads fine but not with IDnet dns.
Title: Re: DNS Troubles
Post by: Rik on Aug 24, 2008, 11:33:38
Thanks for the confirmation, Ted.  :thumb:
Title: Re: DNS Troubles
Post by: vitriol on Aug 24, 2008, 12:08:17
I have my primary DNS set to Idnet and the scondary to open dns, seems to work for me.  Don't usually have problems accessing any sites with that setup.
Title: Re: DNS Troubles
Post by: Rik on Aug 24, 2008, 12:09:50
Interesting idea, Vit, I'd never thought to do it that way.  :thumb:
Title: Re: DNS Troubles
Post by: Sebby on Aug 24, 2008, 13:02:47
That's quite a good idea - thanks! :)
Title: Re: DNS Troubles
Post by: Ted on Aug 24, 2008, 13:06:03
Yes that does work but is slower that just Open dns, maybe because the primary IDnet server doesn't work and then it defaults to the secondary Open dns server?
Title: Re: DNS Troubles
Post by: Rik on Aug 24, 2008, 13:07:20
Slower generally, Ted, or just when there's an issue with IDNet?
Title: Re: DNS Troubles
Post by: Sebby on Aug 24, 2008, 13:09:55
Quote from: Ted on Aug 24, 2008, 13:06:03
Yes that does work but is slower that just Open dns, maybe because the primary IDnet server doesn't work and then it defaults to the secondary Open dns server?

I'd imagine that's how it would work, Ted, in which case it would be slow in the case of sites that IDNet's DNS fails on.
Title: Re: DNS Troubles
Post by: Ted on Aug 24, 2008, 13:12:00
I just meant slower when trying to access that Toppy forum. With idnet=pri and open dns=sec there is a lag and with open dns =pri&sec it goes straight in (cache cleared first).
Title: Re: DNS Troubles
Post by: Rik on Aug 24, 2008, 13:12:35
Thanks, Ted. :)
Title: Re: DNS Troubles
Post by: vitriol on Aug 25, 2008, 10:51:43
It may be a little slower but I really can't be bothered changing dns servers all the time.
Title: Re: DNS Troubles
Post by: Rik on Aug 25, 2008, 10:52:56
It's like spring and autumn, when the temperature is on the borderline of short/long sleeves. :)
Title: Re: DNS Troubles
Post by: Sebby on Aug 25, 2008, 10:57:29
OpenDNS is pretty reliable. I'm not sure why I changed back to IDNet's in the first place come to think of it...
Title: Re: DNS Troubles
Post by: Rik on Aug 25, 2008, 10:57:50
Because you love us?  :-*
Title: Re: DNS Troubles
Post by: Sebby on Aug 25, 2008, 11:03:07
That was it. ;)
Title: Re: DNS Troubles
Post by: Steve on Aug 25, 2008, 11:03:28
Quote from: Sebby on Aug 25, 2008, 10:57:29
OpenDNS is pretty reliable. I'm not sure why I changed back to IDNet's in the first place come to think of it...
Perhaps because for most resolves they are quicker.
Title: Re: DNS Troubles
Post by: Sebby on Aug 25, 2008, 11:05:21
Could have been, although OpenDNS is feeling faster for me now.
Title: Re: DNS Troubles
Post by: Tacitus on Aug 25, 2008, 11:52:08
Quote from: Sebby on Aug 25, 2008, 11:05:21
Could have been, although OpenDNS is feeling faster for me now.

I recently tried Open DNS but didn't notice any difference.
Title: Re: DNS Troubles
Post by: Sebby on Aug 25, 2008, 15:35:40
I think it's much of a muchness with DNS, and perhaps the differences are only evident when there's a problem with one of them.
Title: Re: DNS Troubles
Post by: Rik on Aug 25, 2008, 15:40:31
Technically, IDNet's ought to be faster when everything is working normally, as it's within the network.
Title: Re: DNS Troubles
Post by: Sebby on Aug 25, 2008, 15:41:39
That's true, Rik.
Title: Re: DNS Troubles
Post by: Rik on Aug 25, 2008, 15:43:09
Mind you, that assumes you can measure a few milliseconds in everyday use. :)
Title: Re: DNS Troubles
Post by: Sebby on Aug 25, 2008, 15:45:26
I think that's the key point. OpenDNS certainly seems to be more reliable, so even if it is costing me a few milliseconds, I'll probably just stick with it this time.
Title: Re: DNS Troubles
Post by: Dopamine on Aug 25, 2008, 16:49:53
Quote from: vitriol on Aug 24, 2008, 12:08:17
I have my primary DNS set to Idnet and the scondary to open dns, seems to work for me.  Don't usually have problems accessing any sites with that setup.

Great idea. If the primary DNS fails for a particular site, how long is it before the query is resent to the secondary DNS? Is it many seconds, just a few, or milliseconds? I've no real reason for asking other than an interest in how it works.
Title: Re: DNS Troubles
Post by: Rik on Aug 25, 2008, 16:50:57
If Windows gets a failure on the primary it flips straight to the secondary as I understand it, but will try the primary again the next time (ie it doesn't learn).
Title: Re: DNS Troubles
Post by: jaydub on Aug 25, 2008, 23:52:42
Could somebody let me know the IP addresses of the IDNet and OpenDNS DMS servers.

Think I'll have a go at setting them up as 1ry and 2ry servers.

TIA.

Jon
Title: Re: DNS Troubles
Post by: Sebby on Aug 26, 2008, 00:25:40
IDNet:
212.69.36.3
212.69.40.3

OpenDNS:
208.67.222.222
208.67.220.220
Title: Re: DNS Troubles
Post by: jaydub on Aug 26, 2008, 07:37:27
Quote from: Sebby on Aug 26, 2008, 00:25:40
IDNet:
212.69.36.3
212.69.40.3

OpenDNS:
208.67.222.222
208.67.220.220
Thanks, Sebby :)

In and working.  DNS issue with the Toppy forum logged with the Help Desk as well.
Title: Re: DNS Troubles
Post by: jaydub on Aug 26, 2008, 23:32:27
Can somebody who is just using the IDNet DNS servers please check out the link to:

http://forum.toppy.org.uk/forum/index.php

IDNet reckon it's now working and it seems to be for me.  Just not sure whether I've got something stuck in the DNS cache from using OpenDNS.

Thanks again.

Jon
Title: Re: DNS Troubles
Post by: Inactive on Aug 26, 2008, 23:34:29
Yes, working fine, I wouldn't know how to change servers, so I am certainly using IDNet.

:thumb:
Title: Re: DNS Troubles
Post by: jaydub on Aug 26, 2008, 23:36:44
Thanks Inactive for the quick response.

Not sure whether it fixed itself or whether Rik dropping them an email sorted it, but all's good now, :D
Title: Re: DNS Troubles
Post by: Rik on Aug 27, 2008, 08:45:56
They told me it was my fault. ;)