QuoteCarphone Warehouse's ongoing network integration prompted by its purchase of AOL's broadband business in 2006 could spell trouble for tens of thousands of customers, CEO Charles Dunstone warned today.
In the firm's Q2 trading update, he said: "We have successfully migrated over 1.3m AOL customers: a further 80,000 customers, whose operating systems or hardware are incompatible with the new platform, are yet to be migrated and a proportion of these are likely to be at risk."
Carphone has already lost 12,000 AOL customers as a direct result of the migration. We've asked the firm which specific hardware and software set-ups are under threat and will update this story if we get an answer.................
http://www.theregister.co.uk/2008/07/31/carphone_trading_update_q2_2008/
I find it hard to understand why there should be a problem, tbh. Curious.
Quote from: Rik on Jul 31, 2008, 12:27:41
I find it hard to understand why there should be a problem, tbh. Curious.
So what is not compatible? as you say Rik I cant see the problem.
Probably overloaded system, happy to lose a few.
Quote from: Inactive on Jul 31, 2008, 12:49:04
Probably overloaded system, happy to lose a few.
:rofl: its the sticky tape and glue holding it together In, they probably have lost the Blue Peter instructions by now to make another one
Quote from: Rik on Jul 31, 2008, 12:27:41
I find it hard to understand why there should be a problem, tbh. Curious.
CPW's script-kiddies can't cope with anything that is not shown to them on-screen and it easier to dump paying customers than to train the staff properly
Quote from: kinmel on Jul 31, 2008, 12:51:57
CPW's script-kiddies can't cope with anything that is not shown to them on-screen and it easier to dump paying customers than to train the staff properly
You mean they have staff? :o
Quote from: kinmel on Jul 31, 2008, 12:51:57
CPW's script-kiddies can't cope with anything that is not shown to them on-screen and it easier to dump paying customers than to train the staff properly
So they dump
W95
W98
W2000
Mac
Linxu
Unix
FreeBSD
any others?
Vista? ;D :out:
Quote from: Killhippie on Jul 31, 2008, 12:53:35
You mean they have staff? :o
You mean they train them ???
Quote from: Killhippie on Jul 31, 2008, 12:48:12
So what is not compatible? as you say Rik I cant see the problem.
im going to go for the exchange and it not being LLU for CPW
Good point, Colin. They don't actually mean not compatible, they mean not profitable.