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Technical News & Discussion => Broadband, Internet & General Computer News & Discussion => Topic started by: Baz on Jul 30, 2008, 21:17:02

Title: slow speeds
Post by: Baz on Jul 30, 2008, 21:17:02
Is there any main reason for slow throughput. I know its a 'how long is a piece of string' question but what could be the main cause.

had BT out again today and he did all tests with good results on his gear and mine, called some other place who did further tests on both sets of equipment with good results too. The guy on the phone did say that at the exchange some kit for my line was set too low so he adjusted it up and tested again. Now I'm not sure about that bit as I have previously got the same high sync rate before today as he  got after the alteration, so it may have been while he was testing it, i dont know.

after the test I have a good sync and profile but a cr*p throughput. The phone guy and BT suggested leaving it a few hours to get back up to speed but that was 2.00pm ish and its still the same now. :mad: :mad:
Title: Re: slow speeds
Post by: Simon on Jul 30, 2008, 21:49:07
If all the equipment tests OK, I wonder if it could be your ISP?
Title: Re: slow speeds
Post by: Sebby on Jul 30, 2008, 23:54:56
Tbh, if your sync is good and the profile is correct, but the throughput is poor (assuming you've ruled out it being the router) then it has to be either the exchange on the ISP; I would say the ISP.
Title: Re: slow speeds
Post by: Rik on Jul 31, 2008, 09:37:37
Another ISP vote, Baz.
Title: Re: slow speeds
Post by: Simon on Jul 31, 2008, 12:22:41
A hat trick!  You know what to do, Baz.  ;)
Title: Re: slow speeds
Post by: Rik on Jul 31, 2008, 12:23:38
Take up Mexican nationality? ;D
Title: Re: slow speeds
Post by: Simon on Jul 31, 2008, 12:59:18
 ::) ;D
Title: Re: slow speeds
Post by: Baz on Jul 31, 2008, 16:03:37
 ;D ;D ;D ;D  you guys crack me up
Title: Re: slow speeds
Post by: Rik on Jul 31, 2008, 16:05:55
We're like crazy paving here, Baz. ;)
Title: Re: slow speeds
Post by: Sebby on Jul 31, 2008, 19:02:44
:lol: