IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: rickus on Jul 21, 2008, 20:07:41

Title: e-mails still missing from 3-5 July
Post by: rickus on Jul 21, 2008, 20:07:41
I have still not received e-mails from this period.

Have we had all the mails we are going to get?

Have some definitely gone missing?
Title: Re: e-mails still missing from 3-5 July
Post by: Lance on Jul 21, 2008, 22:18:26
As far as we are aware, everything that was on the old server was recovered. In any case, it would have only been 1 days mail at maximum lost had it not been recovered.

If you believe you have missing items, i would first confirm that they were actually sent and if so would then contact support who will be able to confirm whether everything was recovered.
Title: Re: e-mails still missing from 3-5 July
Post by: Sebby on Jul 21, 2008, 22:35:44
I agree with Lance - check with support, but as I understand it, everything that could be restored has been restored. Unfortunately, that means there may have been a small loss.