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Technical News & Discussion => Networking & Routers => 2-Wire 2700 => Topic started by: kinmel on Jul 08, 2008, 15:20:21

Title: The weird and wonderful 2700HGV
Post by: kinmel on Jul 08, 2008, 15:20:21
My Dual SSID  2700HGV stayed sync'd at around 4600 for months, but recently the SNR has been regularly dropping and when the router re-connects the sync is always lower, this morning it was at 3876 with a SNR at 6.  :bawl:

I decided to swap over to the standby router, the same model and set up in the same way and that 2700HGV sync'd straight away at 4760, still at SNR of 6.

If I put the old one back, it still syncs at circa 3800@ 6 SNR and the spare holds 4760@ 6 SNR - a few months ago there was no difference in their performance.

I will have a play with the low performing one, but has anyone any ideas on what to try ?
Title: Re: The weird and wonderful 2700HGV
Post by: Rik on Jul 08, 2008, 15:25:30
It sounds like a dying modem, tbh, Alan. Have you swapped power supplies when changing them over?
Title: Re: The weird and wonderful 2700HGV
Post by: kinmel on Jul 08, 2008, 15:33:00
Quote from: Rik on Jul 08, 2008, 15:25:30
It sounds like a dying modem, tbh, Alan. Have you swapped power supplies when changing them over?

No same power supply and cables, just swapped out the box
Title: Re: The weird and wonderful 2700HGV
Post by: Rik on Jul 08, 2008, 15:38:00
Might be worth swappping, Alan, some PSUs can be noisy, and maybe one router is more susceptible to that?
Title: Re: The weird and wonderful 2700HGV
Post by: kinmel on Jul 08, 2008, 16:04:19
Quote from: Rik on Jul 08, 2008, 15:38:00
Might be worth swapping, Alan, some PSUs can be noisy, and maybe one router is more susceptible to that?

ok will give that a try
Title: Re: The weird and wonderful 2700HGV
Post by: Sebby on Jul 08, 2008, 19:57:38
So connecting a different router immediately after gives you significantly improved sync? If so, it sounds like it's on its way out. :(
Title: Re: The weird and wonderful 2700HGV
Post by: Glenn on Jul 08, 2008, 20:08:56
I wonder if that is the reason for my attenuation is showing as rising, it has gone from 59.3 to my 61.4 in the past 3 months, another 0.9Db and the line noise is twice as loud I believe.
Title: Re: The weird and wonderful 2700HGV
Post by: Simon on Jul 08, 2008, 20:26:25
Perhaps they are programmed to gradually self destruct when not being used with BT Internet?!   :whistle:
Title: Re: The weird and wonderful 2700HGV
Post by: LesD on Jul 08, 2008, 20:26:42
Quote from: Glenn on Jul 08, 2008, 20:08:56
I wonder if that is the reason for my attenuation is showing as rising, it has gone from 59.3 to my 61.4 in the past 3 months, another 0.9Db and the line noise is twice as loud I believe.
That's an interesting observation Glenn as when I first got connected up with the twisted pair in my CAT5 cable back to the new ADSLNation filtered faceplate I had this attenuation:

Current Attenuation:  40.5 dB  syncing at 4256 kbps

More recently it is:
Current Attenuation:  41.4 dB  syncing at 4448 kbps

That's 0.9 dB higher just like you have seen.

When I bought my eBay 2700 you may recall the generous seller sent me two as he did not want the second one. One was "new" and the other "used" in his terms. I set up the "used" one first and it sync'd lower that the "new" that I tried later but this may simply be because it was at a different time. I am just left knowing that the one in the cupboard that is my spare, sync'd lower on the occasion that I had it in use.

The title of this thread is very apt Alan.  :)
Title: Re: The weird and wonderful 2700HGV
Post by: LesD on Jul 08, 2008, 20:27:58
Quote from: Simon on Jul 08, 2008, 20:26:25
Perhaps they are programmed to gradually self destruct when not being used with BT Internet?!   :whistle:

Now you tell me"  :whistle:  ;)
Title: Re: The weird and wonderful 2700HGV
Post by: kinmel on Jul 08, 2008, 20:52:07
Could it be that the Detail Log is filling up over time and clogging the router ?

Quote from: Rik on Jul 08, 2008, 15:38:00
Might be worth swappping, Alan, some PSUs can be noisy, and maybe one router is more susceptible to that?
No difference with the other PSU  ???       
Title: Re: The weird and wonderful 2700HGV
Post by: LesD on Jul 08, 2008, 21:13:37
Quote from: kinmel on Jul 08, 2008, 20:52:07
 No difference with the other PSU  ???       

Pity but I guess it was worth a try.

Quote from: kinmel on Jul 08, 2008, 20:52:07
Could it be that the Detail Log is filling up over time and clogging the router ?     

I cleared mine after about 28 days from the previous reboot at the beginning of June when we got back from Venice and then a couple of days later mine took a reboot all of its own accord! The two events were most likely completely unconnected but I guess you just never know.


I have added this edit because I have found someone in Canada reporting a similar thing to you Alan.
The thread is active and the guy has bought a job lot of 2Wires to do comparisons with!
Take a look here if it takes your fancy:

http://www.dslreports.com/forum/r20675620-need-a-2wire-doctor-is-2700HGB-dying
Title: Re: The weird and wonderful 2700HGV
Post by: kinmel on Jul 08, 2008, 22:49:26
Quote from: LesD on Jul 08, 2008, 21:13:37



I have added this edit because I have found someone in Canada reporting a similar thing to you Alan.
The thread is active and the guy has bought a job lot of 2Wires to do comparisons with!
Take a look here if it takes your fancy:

http://www.dslreports.com/forum/r20675620-need-a-2wire-doctor-is-2700HGB-dying

Cheers Les - will have a look
Title: Re: The weird and wonderful 2700HGV
Post by: Sebby on Jul 09, 2008, 00:27:56
Funnily enough, my attenuation has risen about 0.9dB. I wonder if they all deteriorate gradually?

I must say, despite my love for the 2700, I think it's a cheap router in terms of build quality. If only there was something of a decent quality out there that sync'd high like it, though. :(
Title: Re: The weird and wonderful 2700HGV
Post by: Glenn on Jul 09, 2008, 07:18:38
Quote from: LesD on Jul 08, 2008, 20:26:42
That's an interesting observation Glenn as when I first got connected up with the twisted pair in my CAT5 cable back to the new ADSLNation filtered faceplate I had this attenuation:

Current Attenuation:  40.5 dB  syncing at 4256 kbps

More recently it is:
Current Attenuation:  41.4 dB  syncing at 4448 kbps

That's 0.9 dB higher just like you have seen.


Mine is from 59.3

to currently 61.4, a rise of 2.1 dB
Title: Re: The weird and wonderful 2700HGV
Post by: kinmel on Jul 09, 2008, 07:25:31
Having read this I have checked the attenuation figures for the 2 routers this morning......

Old one = 60.1, it never used to be that high.

New one = 58.7


It seems that the attenuation is being read differently.


ps. I should now change from a 3meg profile back to a 4meg one  ;D
Title: Re: The weird and wonderful 2700HGV
Post by: LesD on Jul 09, 2008, 08:19:37
I wonder if a factory reset and putting the settings in again would restore the status quo?
Title: Re: The weird and wonderful 2700HGV
Post by: Rik on Jul 09, 2008, 08:45:31
IIRC, attenuation does rise in summer due to the 'warmer' temperatures.
Title: Re: The weird and wonderful 2700HGV
Post by: kinmel on Jul 09, 2008, 10:51:56
Quote from: LesD on Jul 09, 2008, 08:19:37
I wonder if a factory reset and putting the settings in again would restore the status quo?

No joy trying that, it has simply degraded with 6 months use; mind you it has worked hard !
Title: Re: The weird and wonderful 2700HGV
Post by: Gary on Jul 09, 2008, 10:57:01
should not degrade though in  6 months, I have had netgears last years, my old DG834 V1 is still going at my mums ;D and that is very old.....the router oh and my mother
Title: Re: The weird and wonderful 2700HGV
Post by: kinmel on Jul 09, 2008, 10:57:43
Quote from: Killhippie on Jul 09, 2008, 10:57:01
should not degrade though in  6 months, I have had netgears last years, my old DG834 V1 is still going at my mums ;D and that is very old

Me too with other brands.
Title: Re: The weird and wonderful 2700HGV
Post by: Rik on Jul 09, 2008, 13:46:01
I wonder if the 2-wires achieve the results they do by 'over-driving' the chipset?
Title: Re: The weird and wonderful 2700HGV
Post by: Lance on Jul 09, 2008, 14:05:47
But surely they would make the chipset better to be able to cope?!
Title: Re: The weird and wonderful 2700HGV
Post by: Rik on Jul 09, 2008, 14:09:49
You would hope, Lance. It's just we seem to see a lot of oddities with them for a router which holds such a small market share (though perhaps not in this forum!).
Title: Re: The weird and wonderful 2700HGV
Post by: Lance on Jul 09, 2008, 14:15:05
What would be good is a speedtouch or netgear with the same magical ability as the 2wire, but with the the nicer interface and reliability of their usual routers.  :thumb:
Title: Re: The weird and wonderful 2700HGV
Post by: Rik on Jul 09, 2008, 14:22:25
Amen to that. :)
Title: Re: The weird and wonderful 2700HGV
Post by: kinmel on Jul 09, 2008, 16:20:21
Quote from: Lance on Jul 09, 2008, 14:15:05
What would be good is a speedtouch or netgear with the same magical ability as the 2wire, but with the the nicer interface and reliability of their usual routers.  :thumb:

with cables and connectors specially made for us by Denon (http://www.idnetters.co.uk/forums/index.php?topic=8940.msg198780#msg198780) :thumb:
Title: Re: The weird and wonderful 2700HGV
Post by: Rik on Jul 09, 2008, 16:22:13
I prefer Van Sonn, ;)
Title: Re: The weird and wonderful 2700HGV
Post by: Glenn on Jul 09, 2008, 16:34:12
I prefer Linn, but my bank manager wouldn't let me buy a system
Title: Re: The weird and wonderful 2700HGV
Post by: Rik on Jul 09, 2008, 16:40:22
Mine neither, otoh, Meridian gave me one, so I'm not complaining. :happy:
Title: Re: The weird and wonderful 2700HGV
Post by: Sebby on Jul 09, 2008, 19:29:47
:lol:
Title: Re: The weird and wonderful 2700HGV
Post by: LesD on Jul 09, 2008, 19:37:52
There's no hope for me then, cos I made up my own!  >:D
Title: Re: The weird and wonderful 2700HGV
Post by: kinmel on Jul 14, 2008, 10:45:28
Ok, the errant router has now been tested against other 2700HGVs on better telephone lines than mine.


At lower attenuation this router performs as well as other 2700HGVs, it is only at high attenuation that it's performance is worse than others, so perhaps Rik is right about the chipset being overdriven.

Or it may be specific to my line, after all not many routers can reach these sort of figures.....

sync 4706, SNR 6dB, Att 60.1, Power 19.6
Title: Re: The weird and wonderful 2700HGV
Post by: Gary on Jul 14, 2008, 10:52:54
Quote from: kinmel on Jul 14, 2008, 10:45:28Or it may be specific to my line, after all not many routers can reach these sort of figures.....

sync 4706, SNR 6dB, Att 60.1, Power 19.6

sync 7030 Att 52.5 SNR 6.1 db, power, who knows  ;) but I am cheating as its ADSL2+ ;D
Title: Re: The weird and wonderful 2700HGV
Post by: Rik on Jul 14, 2008, 10:53:44
I sync at 3.5M on a 57db attenuation line, Alan, albeit I do have target noise margin set to 9, but you still seem to be about 700k more than I would expect.