IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Pez on Jul 02, 2008, 12:45:32

Title: Webmail Login Failed
Post by: Pez on Jul 02, 2008, 12:45:32
I've just tried check my email via webmail.idnet.com and everytime I put in my details I'm getting 'Login Failed' !! I checked my email earlier this morning, so I know it was working then. Check the Network Status, everything seems fine and I changed my password via Customer Login on the IDNet Homepage, and still it fails?

Any ideas?

Title: Re: Webmail Login Failed
Post by: Rik on Jul 02, 2008, 12:56:36
IDNet are re-starting the grey-list servers to clear some spam - but, tbh, I've had no problems all morning, ~250 emails.
Title: Re: Webmail Login Failed
Post by: gingergalore on Jul 02, 2008, 13:15:15
I too am having problems with email, both on OE and idnet. It appeared to break down around 11 o'clock and is still off now at 13.15.
Title: Re: Webmail Login Failed
Post by: Rik on Jul 02, 2008, 13:16:37
No problems here, but they are working on it.
Title: Re: Webmail Login Failed
Post by: Gary on Jul 02, 2008, 13:17:34
At least those grey list servers do a good job, I can wait a while for my mail ;D
Title: Re: Webmail Login Failed
Post by: Rik on Jul 02, 2008, 13:24:06
UPDATE

Due to the volume of spam, IDNet are having to re-start the server manually. This means all idnet.com addresses willl be down for about 30 minutes, both incoming and outward.
Title: Re: Webmail Login Failed
Post by: Gary on Jul 02, 2008, 13:25:01
Cheers Rik  :thumb:
Title: Re: Webmail Login Failed
Post by: BrianM on Jul 02, 2008, 13:49:34
Problems here receiving email on Idnet  in Yorkshire.
'The server responded with an error. Account: 'pop3.idnet.com', Server: 'pop3.idnet.com', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90'

'UPDATE'    Thanks Rik. :thumb:
Title: Re: Webmail Login Failed
Post by: Gary on Jul 02, 2008, 14:11:44
Still no mail  :(
Title: Re: Webmail Login Failed
Post by: Simon on Jul 02, 2008, 14:19:55
I think something like this happened a while back, and it took a couple of hours after the reboot for the mail server to catch up.
Title: Re: Webmail Login Failed
Post by: Gary on Jul 02, 2008, 14:25:36
Hope so as I'm still getting the same message as posted above by another user, no doubt it will be sorted soon :)
Title: Re: Webmail Login Failed
Post by: rgt247 on Jul 02, 2008, 15:08:46
If your not logged in while lookinging at the service status page you will not see the message about the spam attact.
Its only there if your logged in.