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Technical News & Discussion => Windows News & Discussion => Topic started by: Glenn on Jun 25, 2008, 11:19:44

Title: Komplett cease trading in UK
Post by: Glenn on Jun 25, 2008, 11:19:44
I just found this http://www.channelregister.co.uk/2008/06/24/komplett_down_pan/

Online computer components retailer Komplett ASA has pulled the plug on several of its European websites.

The Norway-based firm today shut down a number of its operations across Europe, including its British, French and German websites.

The channel outfit, which has 16 internet shops in 10 countries, posted the following statement at Komplett.co.uk:

As of 24 June 2008, Komplett.co.uk has closed down its UK operations. We regret to inform you that it is no longer possible for UK customers to make any purchases from Komplett.co.uk anymore.

We value the customers who bought products from us in the past. Therefore – for the time being, our UK customer service will remain available for enquiries and warranty questions on products bought from Komplett.co.uk. You can contact our customer service department by sending an e-mail to: service@komplett.co.uk. We will do our utmost to answer any e-mail within 2 working days.

The firm's German, French and Austrian websites have also closed and are carrying similar statements about Komplett's demise.

It is not clear at this stage whether the company plans to close its remaining websites in Ireland, Holland, Belgium, Norway, Sweden and Denmark.

No one at Komplett, including the firm's CEO Ole Vinje, could be immediately reached for comment at time of writing. ®
Title: Re: Komplett cease trading in UK
Post by: Glenn on Jun 25, 2008, 11:20:56
Last year I brought 3 19" LCD screens through them, so I wonder how long their warranty support lines will stay open?
Title: Re: Komplett cease trading in UK
Post by: Rik on Jun 25, 2008, 11:23:42
How curious. I could understand them shutting down the UK site due to exchange rate issues, but the rest...  ???

There's usually a backup warranty from monitor manufacturers. Failing which, if you paid by credit card, you can fall back on the Consumer Credit Act.
Title: Re: Komplett cease trading in UK
Post by: Simon on Jun 25, 2008, 11:51:54
I've ordered quite a bit from them too, and always had good service.
Title: Re: Komplett cease trading in UK
Post by: Sebby on Jun 25, 2008, 13:19:19
Another victim of rising costs and unfavourable exchange rates, I'd imagine. :(
Title: Re: Komplett cease trading in UK
Post by: Rik on Jun 25, 2008, 13:20:04
Though the exchange rates would only really be an issue in the UK, Seb.
Title: Re: Komplett cease trading in UK
Post by: Sebby on Jun 25, 2008, 14:04:54
True. Perhaps the UK drained the other branches...
Title: Re: Komplett cease trading in UK
Post by: Rik on Jun 25, 2008, 15:34:57
Odd, though that they kept Ireland running - less competition, maybe?
Title: Re: Komplett cease trading in UK
Post by: Sebby on Jun 25, 2008, 16:18:41
Beats me. There's got to be something more to it, surely? ???
Title: Re: Komplett cease trading in UK
Post by: Rik on Jun 25, 2008, 16:24:45
Has to be, though whether we'll ever know... :(
Title: Re: Komplett cease trading in UK
Post by: mrapoc on Jun 25, 2008, 20:23:58
they didnt say anything else to us on the overclock3d site (their support forum is/was part of our forum)
Title: Re: Komplett cease trading in UK
Post by: Sebby on Jun 25, 2008, 23:29:52
That's not a surprise. They often don't say much, possibly because they're bound legally.