IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: weevil on Jun 23, 2008, 11:36:57

Title: Soon be joining has joined!
Post by: weevil on Jun 23, 2008, 11:36:57
Finally on board with IDNet ;D

I put the order in last Wednesday as soon as my telephone line came active and was given Wednesday 25th for the broadband to be up and running.

I've been keeping an eye on the router green light all morning and much to my surprise it has come on about an hour ago. Massively relieved as i've been having to use my Blackberry for email/downloading attachments etc (painfully slow).

I've already run the test on speedtesterbt.com - is this the one I should be going for?

The results are as follows:-
IP profile for your line is - 2000 kbps
DSL connection rate: 448 kbps(UP-STREAM)  5728 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 1803 kbps

Here are some stats from my router too:-

Connection Speed
5728 kbps
448 kbps

Line Attenuation
45 db Downstream
11.5 db Upstream

Noise Margin
7 db Downstream
23 db Upstream

By the looks of things (to me) the results look ok and Rik was spot on with his estimates - nice one Rik :thumb:

Am I correct in thinking that I will be stuck on the 2000 profile until the 10 day training period has passed?

I haven't installed any extra gadgets recommended previously - would there be much point based on the stats?

Thanks all.


Title: Re: Soon be joining has joined!
Post by: Rik on Jun 23, 2008, 11:44:53
Your profile will rise over the next 3-5 days, the 2M profile is BT's 'starting point'. As things stand, you're headed for a 5M profile. I suspect, therefore that there is some line noise around, especially as your d/s margin is 7db. Using a filtered faceplate might help that, going the whole hog and switching to a 2700 might take you all the way to 6MB. :)
Title: Re: Soon be joining has joined!
Post by: weevil on Jun 23, 2008, 12:13:16
Thanks Rik. To be honest I'm more than happy with 5mb (i'm not sure that I would notice that much difference between 5 and 6). So, I may not go for the 2700 etc. but will see how it pans out over the coming days and I may post some stats to see if anything had radically changed.

I did get a bit concerned yesterday when I noticed that there was a DACS2 box on the side of the house - I had heard a few reports about that affecting the speed but I'm not too clued up on that one. Anyway, as I said, 5mb would be great!


Title: Re: Soon be joining has joined!
Post by: Rik on Jun 23, 2008, 12:22:21
The DACS box will have been disconnected in order to give you ADSL. :)
Title: Re: Soon be joining has joined!
Post by: Dangerjunkie on Jun 23, 2008, 12:31:11
Hi Weevil,

:welcome: to ADSL happiness :)

As Rik said it took about 3 days for my profile to unlatch from 2000, Over the following week it will learn what is possible on your line and settle.

I used to have 4Mb from Virgin. I was amazed that, at peak times, I was getting up to 10 times the speed out of 2 "real" IDNet Mb than I was getting out of 4 "pretend" VM ones.

Enjoy! :)

Cheers,
Paul.
Title: Re: Soon be joining has joined!
Post by: Sebby on Jun 23, 2008, 13:26:10
Welcome! The 2Mb profile is normal and should clear in 3-5 days. :)
Title: Re: Soon be joining has joined!
Post by: gyruss on Jun 23, 2008, 14:25:07
Definitely welcome to the land of the living again :)  I've just come back (thank the lord!!) from a 135k profile (see my other thread) and its a big relief not having to endure those horrid speeds again now.  Anyway i looked up the profile targets for the speed of your downstream and it is as follows: (yours is in bold)  So you should see it increase now as the days go by for sure.

Downsteam       IP Profile target.
from 5120Kbps  4.5Mbps 
from 5696Kbps  5Mbps 
from 6240Kbps  5.5Mbps 
Title: Re: Soon be joining has joined!
Post by: ippylad on Jun 23, 2008, 15:11:13
Hello...

I am due to migrate into idnet on Wednesday and just thought I would ask you guys what speeds you will think I will get... These are the router stats at the moment with my current ISP... I also have a NTE5 Openreach socket...

Thanks in advance...

ADSL Link   Downstream   Upstream
Connection Speed   7232 kbps   448 kbps
Line Attenuation   44.0 db   23.5 db
Noise Margin   9.3 db   21.0 db

Title: Re: Soon be joining has joined!
Post by: gyruss on Jun 23, 2008, 15:19:49
I'll best guess you at 6mb.

6.5mb is from 7392kb downstream from what i can gather.

(guys feel free to correct me on this)
Title: Re: Soon be joining has joined!
Post by: gyruss on Jun 23, 2008, 15:42:16
To assist others, this is the table from thinkbroadbands site that i've been referring to for IP Profiles...

Quote from: thinkbroadband website
Line sync speed (connection speed)  IP Profile / BRAS Data Rate

from 288Kbps (Kilo bits per second)  0.25Mbps (Mega bits per second) 
from 416Kbps  0.35Mbps 
from 576Kbps  0.5Mbps 
from 864Kbps  0.75Mbps 
from 1152Kbps  1Mbps 
from 1440Kbps  1.25Mbps 
from 1728Kbps  1.5Mbps 
from 2016Kbps  1.75Mbps 
from 2272Kbps  2Mbps 
from 2848Kbps  2.5Mbps 
from 3424Kbps  3Mbps 
from 4000Kbps  3.5Mbps 
from 4544Kbps  4Mbps 
from 5120Kbps  4.5Mbps 
from 5696Kbps  5Mbps 
from 6240Kbps  5.5Mbps 
from 6816Kbps  6Mbps 
from 7392Kbps  6.5Mbps 
from 7968Kbps  7Mbps 
8128Kbps  7.15Mbps 
Title: Re: Soon be joining has joined!
Post by: Rik on Jun 23, 2008, 15:54:35
Quote from: ippylad on Jun 23, 2008, 15:11:13
ADSL Link   Downstream   Upstream
Connection Speed   7232 kbps   448 kbps
Line Attenuation   44.0 db   23.5 db
Noise Margin   9.3 db   21.0 db

As things stand, you'll get 6M, but if you can get your target NM down to the standard 6, you'll move into 6.5M range. My guess, though is that the margin has been raised to stabilise the line so, unless you request that be done manually, it may prove hard to get BT to change it again.
Title: Re: Soon be joining has joined!
Post by: Sebby on Jun 23, 2008, 16:49:03
Quote from: ippylad on Jun 23, 2008, 15:11:13
Hello...

I am due to migrate into idnet on Wednesday and just thought I would ask you guys what speeds you will think I will get... These are the router stats at the moment with my current ISP... I also have a NTE5 Openreach socket...

Thanks in advance...

ADSL Link   Downstream   Upstream
Connection Speed   7232 kbps   448 kbps
Line Attenuation   44.0 db   23.5 db
Noise Margin   9.3 db   21.0 db

:welc: :karma:

IDNet don't throttle at all, so subject to exchange connection, you can expect up to 6Mb (as you'll be on a 6000k profile). If you can get the sync to 7392k, you'll be on a 6500k profile.

As Rik mentions, your current ~9dB SNRM is probably because the exchange has stabilised your line. That said, it could just be that you sync'd at night, and as noise reduces in the day, the SNRM increases. If you resync in the day, you might find you sync a bit higher.
Title: Re: Soon be joining has joined!
Post by: weevil on Jun 24, 2008, 16:18:07
Small update on my stats. BT speedtest states that my profile is now 4000 kbps and the actual throughput is 3600ish.

For a period yesterday the profile was 5000. Is the fact that it has gone back to 4000 part of the training period?

Cheers all.
Title: Re: Soon be joining has joined!
Post by: Rik on Jun 24, 2008, 16:25:23
Not as such, it just indicates that your sync speed has dropped by about 1M. Do you have the sync figures and the noise margin for the two days?
Title: Re: Soon be joining has joined!
Post by: Sebby on Jun 24, 2008, 17:15:46
The training period is effectively just a period where BT don't have to investigate instability, as your line is more likely to need to adjust to achieve stability in the early days. After the training period, the line is still rate-adaptive,

So, as Rik says, if the profile has dropped, so has the sync, which could equally happen once the training period is over.
Title: Re: Soon be joining has joined!
Post by: weevil on Jun 24, 2008, 20:31:37
  Here's the latest stats - what do you reckon?

IP profile for your line is - 4000 kbps
DSL connection rate: 448 kbps(UP-STREAM)
5728 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 3705 kbps

 
ADSL Link Downstream Connection Speed 5728 kbps
Upstream 448 kbps
Line Attenuation Downstream 45 db
Upstream 11.5 db
Noise Margin 3 db Downstream
23 db Upstream

Thanks guys.

Title: Re: Soon be joining has joined!
Post by: Sebby on Jun 24, 2008, 20:37:03
As far as the stats go, the downstream noise margin is a little low, probably because you sync'd during the day when noise is lower, and the stats are taken at night when noise is higher. If you re-sync now, the sync will reduce a bit so the SNRM meets the target of 6dB. You'll then find that your SNRM is higher than 6dB during the day.

Ultimately, though, if the noise margin of 3dB does not cause your router to lose sync, it's absolutely nothing to worry about.

Your actual sync looks about right for the attenuation. :)
Title: Re: Soon be joining has joined!
Post by: weevil on Jun 24, 2008, 20:59:20
Thanks Sebby.
I'm only meant to be officially up and running tomorrow (day five after ordering). Support said that I may lose sync up to that point even if I am connected - i've not had any trouble so far. The broadband actually came on for me on day 3 after ordering, so on the whole I'm pretty happy :)
Title: Re: Soon be joining has joined!
Post by: Sebby on Jun 24, 2008, 21:02:14
Good to hear. Something else to mention is that the profile should be 5000k, so you may find that your speed is a bit low compared with your sync, but this should update automatically in 3-5 days. :)
Title: Re: Soon be joining has joined!
Post by: weevil on Jun 25, 2008, 05:30:37
Got the confirmation this morning from IDNet that my broadband order is complete.

I've run the BT speedtester this morning and got these results:-

    IP profile for your line is - 3000 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  4352 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 2726 kbps

This information is lower than at any time since the connection was made on Monday. I've had an IP profile over the last few days of 5,000 and 4,000 (2,000 on day 1).

Is it correct that it should now be lower?
Title: Re: Soon be joining has joined!
Post by: Rik on Jun 25, 2008, 11:36:35
BT had an engineer going to the exchange that day. ;)
Title: Re: Soon be joining has joined!
Post by: Sebby on Jun 25, 2008, 13:15:31
Quote from: weevil on Jun 25, 2008, 05:30:37
Is it correct that it should now be lower?

Well, the sync has fallen, so the profile is going to fall as well, though the profile should be 3500k for your current sync. It looks like you're experiencing some instability and the line is still stabilising. :)
Title: Re: Soon be joining has joined!
Post by: Lona on Jun 25, 2008, 19:03:48
(http://www.myspacenow.com/myspace/welcome53.gif) to Idnet weevil
Title: Re: Soon be joining has joined!
Post by: weevil on Jun 27, 2008, 06:35:44
That's the biggest welcome i've ever had! Thanks Lona.

My stats are starting to cause me some concern. Here are the latest:-

   IP profile for your line is - 1750 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  2048 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 1573 kbps


ADSL Link            Downstream   Upstream
Connection Speed    2048 kbps           448 kbps
Line Attenuation    41 db           11.5 db
Noise Margin    14 db           24 db

What's going on? The connection has been great since it became active on Monday but each day that passes, when I check the stats first thing in the morning, the profile is worse.

On Tuesday/Wednesday my profile was as high as 5,000 and was solid all day. Any ideas? Is it just the training period?

Thanks all
Title: Re: Soon be joining has joined!
Post by: ippylad on Jun 27, 2008, 09:29:41
Sorry to push in....but...didnt see the need to start a new thread...

I migrated over on Tuesday and my IP Profile has dropped too, my sync did drop down but when I did a re sync it went back up.

My profile was between 6000-6500 now 5000 will this go up on its own? When you migrate in do you go thru the 10 day training again ?

   IP profile for your line is - 5000 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  7328 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 4609 kbps

Title: Re: Soon be joining has joined!
Post by: Danni on Jun 27, 2008, 10:48:02
weevil: It's not the training period. My sync was always good (maximum after asking for interleaving to be turned off) and my profile kept going up during training until I got to the maximum. Your decreases are worrying. As it is your sync rather than the profile that is changing something is causing it to keep decreasing, most likely noise. Your noise margin agrees with this, as it's been increased. Do you have any sky boxes or dodgy phones or anything? I know that Colin (Burns) had a phone that was causing his sync to be lowered, but that was detectable through the voice line (I could barely understand him there was so much static).

What is your voice line like? It may not just be broadband.
Title: Re: Soon be joining has joined!
Post by: Danni on Jun 27, 2008, 10:52:35
ippylad: If you keep that sync for a few days then your profile should rise to 6000. I'm pretty sure you don't go through the training again when you migrate.
Title: Re: Soon be joining has joined!
Post by: ippylad on Jun 27, 2008, 11:04:57
Thanks Danni !

Its just nice to have an ISP whos DNS works.....  ;)
Title: Re: Soon be joining has joined!
Post by: Rik on Jun 27, 2008, 11:18:39
Quote from: ippylad on Jun 27, 2008, 09:29:41
Sorry to push in....but...didnt see the need to start a new thread...

I migrated over on Tuesday and my IP Profile has dropped too, my sync did drop down but when I did a re sync it went back up.

My profile was between 6000-6500 now 5000 will this go up on its own? When you migrate in do you go thru the 10 day training again ?

   IP profile for your line is - 5000 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  7328 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 4609 kbps



No, you don't re-train on a 'like for like' migration. The drop in sync speed has lowered your profile. Providing you can maintain the current speed, it will rise again to 6Mbps. However, if your line continues to drop, we'll need to do some digging.
Title: Re: Soon be joining has joined!
Post by: pup on Jun 27, 2008, 11:21:59
Digging for frops Rik?   Is that a typeo` frog??   ;D
Title: Re: Soon be joining has joined!
Post by: Rik on Jun 27, 2008, 11:23:19
Quote from: weevil on Jun 27, 2008, 06:35:44
That's the biggest welcome i've ever had! Thanks Lona.

My stats are starting to cause me some concern. Here are the latest:-

   IP profile for your line is - 1750 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  2048 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 1573 kbps


ADSL Link            Downstream   Upstream
Connection Speed    2048 kbps           448 kbps
Line Attenuation    41 db           11.5 db
Noise Margin    14 db           24 db

What's going on? The connection has been great since it became active on Monday but each day that passes, when I check the stats first thing in the morning, the profile is worse.

On Tuesday/Wednesday my profile was as high as 5,000 and was solid all day. Any ideas? Is it just the training period?

Thanks all

What Danni said, Weevil, but I would note your noise margin has been increased, so this suggests a lot of instability. Check the internal wiring guide here:

http://www.idnetters.co.uk/forums/index.php?topic=1904.msg31528#msg31528

to see if there's anything you can do to help. If you're satisfied it's not an internal issues, get IDNet to test the line at the end of the training period.
Title: Re: Soon be joining has joined!
Post by: Rik on Jun 27, 2008, 11:23:58
Quote from: pup on Jun 27, 2008, 11:21:59
Digging for frops Rik?   Is that a typeo` frog??   ;D

Not any more. ;)
Title: Re: Soon be joining has joined!
Post by: pup on Jun 27, 2008, 11:31:59
Quote from: Rik on Jun 27, 2008, 11:23:58
Not any more. ;)

So I see I just reddit again...
Title: Re: Soon be joining has joined!
Post by: Rik on Jun 27, 2008, 11:34:01
Thanks for the headsup.  :thumb:
Title: Re: Soon be joining has joined!
Post by: pup on Jun 27, 2008, 11:39:48
no worries  ;)
Title: Re: Soon be joining has joined!
Post by: Sebby on Jun 27, 2008, 13:18:55
Quote from: weevil on Jun 27, 2008, 06:35:44
That's the biggest welcome i've ever had! Thanks Lona.

My stats are starting to cause me some concern. Here are the latest:-

   IP profile for your line is - 1750 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  2048 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 1573 kbps


ADSL Link            Downstream   Upstream
Connection Speed    2048 kbps           448 kbps
Line Attenuation    41 db           11.5 db
Noise Margin    14 db           24 db

What's going on? The connection has been great since it became active on Monday but each day that passes, when I check the stats first thing in the morning, the profile is worse.

On Tuesday/Wednesday my profile was as high as 5,000 and was solid all day. Any ideas? Is it just the training period?

Thanks all

It's looks like there has been some serious instability. As a result, the exchange has increased the target SNRM (Signal-to-Noise Ratio Margin) in an attempt to stabilise the line. With reduced sync comes a reduced profile.

You may be able to improve things, though the target SNRM is going to hold you back, at least for a while. A filtered faceplate or removing the ring wire is a good place to start. :)
Title: Re: Soon be joining has joined!
Post by: weevil on Jun 27, 2008, 20:11:31
Right then! It's been a funny kind of day on the broadband front.

I spoke to James (IDNet) today and he got me to try a few things that you wise old owls are always talking about. As you may have seen, my IP profile has been dropping daily (down below 2,000) today.

James got me to plug it into the master socket and unplug all phones/ Sky+ etc. (which I did). The profile then went up to 3,500ish. He then said to remove the faceplate (I know lots of you recommended doing this anyway :)) and plug it straight in. The result then was IP profile of 5472 - much more like it. Take it out and put the faceplate back on and it's back to 3500.

So James emails me to say "This suggests that the internal wiring in the house is pickup interference or there is a problem with the faceplate in the main socket, you may need to get this checked but a phone engineer."

What do you guys reckon? Is it worth me getting faceplates and all the other bits and bobs recommended previously?

Just so you guys know, the wiring in the house is 5 years max old, when I plug all the phones back in around the house the IP profile doesn't change (only doing the master socket test changes things instantly). The Master Socket is located right next to the TV which has a Sky+ connected.

I have tried changing the filter that goes into the master socket. The Speedtouch came back with a result of 3456 and the Netgear filter 3552 -could that indicate anything?

As usual, thanks all for any advice.
Title: Re: Soon be joining has joined!
Post by: Lance on Jun 27, 2008, 21:47:43
The fact that your sync improves significantly when you are plugged directly into the test socket suggests that your internal wiring certainly is picking up lots of noise. Your best bet would be to get a filtered faceplate such as this (http://www.adslnation.com/products/xte2005.php) one.
Title: Re: Soon be joining has joined!
Post by: Steve on Jun 27, 2008, 21:58:11
As Lance says,however you still have to be able to connect your router directly to it.If this causes a problem with network connections from this point, simple solutions involve wireless networking or better still mains networking. :)
Title: Re: Soon be joining has joined!
Post by: Sebby on Jun 27, 2008, 23:11:47
Quote from: weevil on Jun 27, 2008, 20:11:31
Right then! It's been a funny kind of day on the broadband front.

I spoke to James (IDNet) today and he got me to try a few things that you wise old owls are always talking about. As you may have seen, my IP profile has been dropping daily (down below 2,000) today.

James got me to plug it into the master socket and unplug all phones/ Sky+ etc. (which I did). The profile then went up to 3,500ish. He then said to remove the faceplate (I know lots of you recommended doing this anyway :)) and plug it straight in. The result then was IP profile of 5472 - much more like it. Take it out and put the faceplate back on and it's back to 3500.

So James emails me to say "This suggests that the internal wiring in the house is pickup interference or there is a problem with the faceplate in the main socket, you may need to get this checked but a phone engineer."

What do you guys reckon? Is it worth me getting faceplates and all the other bits and bobs recommended previously?

Just so you guys know, the wiring in the house is 5 years max old, when I plug all the phones back in around the house the IP profile doesn't change (only doing the master socket test changes things instantly). The Master Socket is located right next to the TV which has a Sky+ connected.

I have tried changing the filter that goes into the master socket. The Speedtouch came back with a result of 3456 and the Netgear filter 3552 -could that indicate anything?

As usual, thanks all for any advice.

It's the sync that's improving, not the profile. The profile is derived from the sync, but takes a few days to update. As already mentioned, a filtered faceplate would yield you the same sync as you've achieved at the test socket. As Steve says, though, this might not be convenient, so wireless network is an option. If not, you can always consider removing the ring wire from every socket instead of a filtered faceplate; the results may not be quite as good, but they should be significantly better than they are now. :)
Title: Re: Soon be joining has joined!
Post by: weevil on Jun 28, 2008, 08:06:24
It's no problem for me to put a filtered faceplate on as I am running a wireless network. Would the filtered faceplate go on the master socket?
Title: Re: Soon be joining has joined!
Post by: Steve on Jun 28, 2008, 08:15:41
Yes fits on the master socket, It replaces the lower portion of the front cover you had to remove to get at the test socket.
Title: Re: Soon be joining has joined!
Post by: Sebby on Jun 28, 2008, 10:14:13
As Steve says, the filtered faceplate replaces the lower part of the master socket and profiles an ADSL and voice socket. All extension sockets in the house are filtered already by the faceplate, so no microfilters are required. The router has to connect at the master socket with this setup.
Title: Re: Soon be joining has joined!
Post by: weevil on Jun 28, 2008, 19:37:41
I more than happy to purchase the filtered faceplate but have a query. When I took the lower half of the front cover off and plugged into the engineers test port the result was downstream 5600 - replace the panel it was 3500.

When I looked at the bottom panel, loads of wires were attached to it. There was a cable going into the ring bell which I though about removing but didn't want to make anything worse. If I buy a filtered faceplate, do I have to remove all of this wiring and rewire to the new faceplate. Is it straightforward? As I said, the last thing I want is to make it worse.
Title: Re: Soon be joining has joined!
Post by: Rik on Jun 28, 2008, 19:40:49
Yes you do, buy a punch down (IDC) tool and connect the pair to terminals 2&5, connect the ring wire to terminal 3.
Title: Re: Soon be joining has joined!
Post by: Sebby on Jun 29, 2008, 01:02:35
It's literally a case of punching the wires into the same terminals on the new faceplate. :)
Title: Re: Soon be joining has joined!
Post by: weevil on Jun 29, 2008, 08:20:29
Ok, which punch down tool should I get? I've seen two on adslnation:- cheap one and one for about a tenner. My guess is to go for the more expensive one to be on the safe side?

Do you reckon the filtered faceplate will make the difference (looking at the figures when plugged directly into the engineers port and then with the lower front cover put back in? i.e 2000 difference.
Title: Re: Soon be joining has joined!
Post by: Steve on Jun 29, 2008, 08:43:19
The cheap tool is ok for a one off job. The filtered faceplate will make a difference, has you have demonstrated that the noise is from your extension wiring. One thing to check,Rik mentioned reattaching the ring wire to terminal 3,I am unsure whether you need that? Someone will confirm.Another solution perhaps at zero expense is to remove the ring wire from terminal 3 on the master socket and on all the extension sockets.
Title: Re: Soon be joining has joined!
Post by: weevil on Jun 29, 2008, 08:54:52
Must admit that I wondered about the reattaching the ring wire but Rik really seems to know his stuff, so I guess he must be right?

I could remove the ring wire from all of the extension sockets (I know it was attached on the master socket) - the only hassle is that there are another 8 dotted around the house, so could take me a while. If people think it's worth me doing, then I will. What do you all reckon?
Title: Re: Soon be joining has joined!
Post by: Steve on Jun 29, 2008, 09:41:59
If Rik is correct and probably is, and you remove all the ring wire and then subsequently fit a filtered faceplate you may need the ring wire reattached to make the voice side of things work correctly.Obviously wasted effort.
Title: Re: Soon be joining has joined!
Post by: Sebby on Jun 29, 2008, 10:07:30
With a filtered faceplate, removing the ring wire is unnecessary; you should connect it up per the original faceplate (i.e. to terminals 2, 3, and 5).

The faceplate filters the ADSL and voice as the line enters the house, and sends only filtered voice to extension wiring, Subsequently. the ADSL side is not part of the extension "loop" and is not affected by the ring wire.
Title: Re: Soon be joining has joined!
Post by: weevil on Jun 29, 2008, 10:26:57
I've also seen double filtering mentioned /recommended for Sky+ boxes etc.

So, if I get the filtered faceplate, I plug the modem into the ADSL slot on the left and the Sky+ box into the phone slot on the right but attached to filter first? I thought the faceplate meant not having to use the normal filters throughout the house on telephone sockets?
Title: Re: Soon be joining has joined!
Post by: Den on Jun 29, 2008, 11:16:34
The ring wire is only used to give extra power for the bells on old type phones. It's ok to connect it to the master incoming as that is what BT would do, but do not connect on the outgoing cables as it will act as an aerial and pick up interference. It's also a good idea to disconnect it from as many slave sockets as you can. You should not use any more filters if you have a filtered face plate.  ;D 
Title: Re: Soon be joining has joined!
Post by: Rik on Jun 29, 2008, 11:23:23
The reason I say connect the ring wire is that the circuit, by that time, is already separate to the ADSL one. Normally, we advice disconnecting it, because the ADSL filters provide the current needed for phones to ring. As you won't have any, it's standard practice to use the ring wire. However... start without - if everything works, leave it disconnected.

As to tools, Weevil, I'd go for the more expensive one, but I just like collecting tools. ;)

Double filtering on Sky boxes does no harm and often does some good, they are notoriously noisy. :(
Title: Re: Soon be joining has joined!
Post by: Den on Jun 29, 2008, 11:59:32
My Sky box is not connected to BT line and very soon will not be connected to my TV  ::)
Title: Re: Soon be joining has joined!
Post by: Sebby on Jun 29, 2008, 12:11:00
I think Sky boxes won't have such an impact when you use a filtered faceplate, but double filtering can't hurt.
Title: Re: Soon be joining has joined!
Post by: weevil on Jun 29, 2008, 18:56:35
I've ordered all the bits and pieces now from Adslnation.

Hopefully, they will arrive pretty quickly – I'll let you know the results when i've set it all up - probably be worse by the time I've finished with it!

Thanks all for the good info :)
Title: Re: Soon be joining has joined!
Post by: Rik on Jun 29, 2008, 19:02:37
You'll do just fine - it sounds much more complicated than it is.  :thumb:
Title: Re: Soon be joining has joined!
Post by: Sebby on Jun 29, 2008, 20:03:32
Quote from: weevil on Jun 29, 2008, 18:56:35
Hopefully, they will arrive pretty quickly – I'll let you know the results when i've set it all up - probably be worse by the time I've finished with it!

Honestly, you'll be fine. Remove the faceplate, make a note of which wires go to which terminals, pull them out, connect to the new faceplate, screw in, done. ;)
Title: Re: Soon be joining has joined!
Post by: Ann on Jun 29, 2008, 20:28:18
I live in a new house.. well 10 years old now and when I changed the faceplate I found that there was no ring wire.  So it seems that BT have given up using them altogether.  The phone still rings!
Title: Re: Soon be joining has joined!
Post by: Sebby on Jun 29, 2008, 20:41:03
That's interesting to know, Ann. :)
Title: Re: Soon be joining has joined!
Post by: weevil on Jul 02, 2008, 14:05:58
Got the gear from adslnation :)

Here are some stats

DownStream Connection Speed
5248 kbps
UpStream Connection Speed
448 kbps

Line Attenuation
44 db
11.5 db
Noise Margin
15 db
24 db


Thing is, when I do a BT speed test I get an IP Profile of 750 :(

Why has it dropped ? My downstream connection has gone up by 2000 with the new faceplate.

With regards to the new faceplate, do I ignore the blue ADSL bit with A and B or am I going about this the wrong way?
Title: Re: Soon be joining has joined!
Post by: Sebby on Jul 02, 2008, 14:31:49
It's dropped because your line must have been unstable over the last few days. The faceplate doesn't have a direct impact on the profile. As long as things are stable, it will increase itself in about 3 days.

Ignore the A and B; that's for running a filtered ADSL extension. :)
Title: Re: Soon be joining has joined!
Post by: weevil on Jul 02, 2008, 14:56:59
Thanks Sebby

Last few days had been pretty consistent -downstream 3600, IP profile of 2500.
Title: Re: Soon be joining has joined!
Post by: Sebby on Jul 02, 2008, 16:04:42
It must have been something. It only take one bad sync event. :(
Title: Re: Soon be joining has joined!
Post by: weevil on Jul 02, 2008, 16:10:58
Probably me playing about with the faceplate :o
Title: Re: Soon be joining has joined!
Post by: Sebby on Jul 02, 2008, 17:06:12
Whilst that may have caused lots of resyncs, only noise makes you sync low. Your target SNRM is 15dB so your line has certainly been unstable. Hopefully the faceplate will help in that respect.
Title: Re: Soon be joining has joined!
Post by: weevil on Jul 02, 2008, 17:14:53
I had a bit of trouble with the IDC tool. I thought it was meant to punch down and strip the wire at the same time. Couldn't quite get the grasp of it, so stripped a bit off manually to reveal the wire.

I've just read that this is not a good idea and that the tool should do it as you punch down. Any advice on the IDC tool (it's the more expensive one off adslnation)?
Title: Re: Soon be joining has joined!
Post by: Rik on Jul 02, 2008, 17:16:29
It should just punch the wire into the 'jaws' of the socket, Weevil.

Can you post a photo of the back of the faceplate and the business end of the IDC tool?
Title: Re: Soon be joining has joined!
Post by: weevil on Jul 02, 2008, 17:28:01
Ok Rik. I'll have a look a bit later and take some pics
Title: Re: Soon be joining has joined!
Post by: weevil on Jul 02, 2008, 18:07:39
Here some pics -couldn't get them much sharper



[attachment deleted by admin]
Title: Re: Soon be joining has joined!
Post by: Rik on Jul 02, 2008, 18:27:58
That looks OK, as far as I can see you have the blue/white pairing on 2/5, with the orange on 3? I wouldn't quite work out what you'd done with the second orange wire though.

The tool looks like a standard IDC.
Title: Re: Soon be joining has joined!
Post by: Sebby on Jul 02, 2008, 19:02:28
Looks fine to me. You won't see the wire stripped as such, but as it goes down, enough is stripped to make contact with the terminals.
Title: Re: Soon be joining has joined!
Post by: weevil on Jul 02, 2008, 19:17:45
At present the ends of the wires are stripped. Is it best for me to snip them off and punch them in again?
Title: Re: Soon be joining has joined!
Post by: Sebby on Jul 02, 2008, 19:18:18
I don't know whether it makes a difference, but the "proper" way is not to strip the wires first. :)
Title: Re: Soon be joining has joined!
Post by: Rik on Jul 02, 2008, 19:24:10
The 'jaw' on the connector will cut through the insulation, Weevil, and make the connection. It's best not to have any 'naked' wires hanging about.
Title: Re: Soon be joining has joined!
Post by: weevil on Jul 02, 2008, 19:36:21
Ok, I've snipped the exposed wires off and punched them in again.

I've just gone to the router to look at the stats

ADSL Link            Downstream   Upstream
Connection Speed    5504 kbps           448 kbps
Line Attenuation    44 db           11.5 db
Noise Margin    11 db           23 db

The connection speed has gone up a couple of hundred since i've re punched. When James (IDNet) initially got me to connect to the engineers socket, the speed was 5700, then 3600 when the faceplate was put back on.

Looking at it, the speed looks very similar to when tested on the engineers socket. Should that mean I get decent speed in a few days time?

Cheers Sebby and Rik for all the assistance
Title: Re: Soon be joining has joined!
Post by: Rik on Jul 02, 2008, 19:40:35
It should - but if things aren't as good as you would like, you could always remove the ring wire in a day or two. ATM, you noise margin is high, affected by the instability, and if you can maintain  stable connection for 14+ days, then you will gain 5-700k, repeated 14 days later.
Title: Re: Soon be joining has joined!
Post by: weevil on Jul 02, 2008, 19:45:55
So, my current IP profile is only 750. This will rise won't it in a few days?
Title: Re: Soon be joining has joined!
Post by: Rik on Jul 02, 2008, 19:52:08
As it stands, it will rise to 4.5Mbps.
Title: Re: Soon be joining has joined!
Post by: Sebby on Jul 02, 2008, 21:03:46
As Rik says, the profile should rise to 4,500k, but your line is going to need to stay stable. Hopefully the faceplate will help achieve that. You then might see the target SNRM drop, and in turn give you higher sync.

There's no benefit in removing the ring wire with a filtered faceplate, FWIW. :)
Title: Re: Soon be joining has joined!
Post by: Rik on Jul 03, 2008, 00:00:16
Though I'd always try the ringwire if the speeds were low for the attenuation. ;)
Title: Re: Soon be joining has joined!
Post by: Sebby on Jul 03, 2008, 00:02:05
Fair enough. :)
Title: Re: Soon be joining has joined!
Post by: Rik on Jul 03, 2008, 00:04:08
It's called "if all else fails". ;)
Title: Re: Soon be joining has joined!
Post by: Dangerjunkie on Jul 03, 2008, 01:26:34
The terminal blades cut through the insulation and touch the conductor inside. The insulation has then been pushed apart and it presses back against the blades which seal against it and prevent the air from getting to the exposed conductor which prevents corrosion. If you strip the joint is exposed to the air and will corrode. That's why you shouldn't :)

Cheers,
Paul.

Title: Re: Soon be joining has joined!
Post by: Rik on Jul 03, 2008, 01:29:00
Nicely explained, Paul.  :thumb:
Title: Re: Soon be joining has joined!
Post by: weevil on Jul 03, 2008, 08:04:55
Thanks all for the words of wisdom :)

There are no exposed wires now and I am (was) getting exactly the same downstream figures as when I plugged directly into the engineers test socket (5504).

Checked this morning and the 5504 has dropped to 4544 - when I run the bt speedtest now it says I have a profile of 4000.

ADSL Link   Downstream   Upstream
Connection Speed   4544 kbps   448 kbps
Line Attenuation   43 db   11.5 db
Noise Margin   13 db   23 db

My profile last night was only 750, so it's good that it's jumped back up. The connection speed always seems to drop overnight. It did this before until settling down to be a consistent daily figure. Is this likely to happen again and why is the drop always overnight?

I'm tempted to stop messing about with things for a while and give it a chance to settle?

At the end of the day, if I end up with speed around 3.5-4, I'd be really happy - it's double what I thought I may get before moving to the property ;D
Title: Re: Soon be joining has joined!
Post by: Steve on Jul 03, 2008, 08:21:47
Whilst your giving chance for things to settle have a look at the child board for the 2 wire router, it seems to work well on lines that have somewhat less than a full sync. :)
Title: Re: Soon be joining has joined!
Post by: Rik on Jul 03, 2008, 08:52:45
Quote from: weevil on Jul 03, 2008, 08:04:55
My profile last night was only 750, so it's good that it's jumped back up. The connection speed always seems to drop overnight. It did this before until settling down to be a consistent daily figure. Is this likely to happen again and why is the drop always overnight?


There's a maximum of noise on the line at night, Weevil, the least occurs in the morning. As a rule of thumb, re-sync at night for maximum stability, in the morning for maximum speed.
Title: Re: Soon be joining has joined!
Post by: weevil on Jul 03, 2008, 09:05:03
Ok. What's the best way to re-sync? Is it go into router diagnostics and disconnect, then re-connect?
Title: Re: Soon be joining has joined!
Post by: Rik on Jul 03, 2008, 09:12:19
Depends on the router. The one thing you don't want to do is unplug the router from the phone line. If the firmware gives you the option to disconnect/re-connect, use that. Otherwise kill the mains power, wait 20 seconds or so, then turn it back on.
Title: Re: Soon be joining has joined!
Post by: weevil on Jul 03, 2008, 09:24:28
The Netgear diagnostics let you connect/disconnect but it didn't make any difference. I cut the power and it's back to 5500 now.

So, basically do the same last thing at night and first thing in the morning?
Title: Re: Soon be joining has joined!
Post by: Dangerjunkie on Jul 03, 2008, 09:31:50
ADSL is really a medium wave radio signal that gets put on your phone line. I won't go into the technical details (about the sun charging up the upper atmosphere) but medium wave radio signals travel further at night (that's why you get interference from foreign radio stations in the evening.) The same foreign radio stations that interefere with your medium wave radio also interfere with the medium wave signal on your ADSL and you lose some speed.

So yes, it is normal, particularly in the summer.

Cheers,
Paul.

edit: typo
Title: Re: Soon be joining has joined!
Post by: Rik on Jul 03, 2008, 09:49:12
Quote from: weevil on Jul 03, 2008, 09:24:28
So, basically do the same last thing at night and first thing in the morning?

Or just power the router off at the end of the day...
Title: Re: Soon be joining has joined!
Post by: weevil on Jul 03, 2008, 10:00:19
The Netgear DG834 doesn't have a power button as such, so is just pulling out the plug ok?
Title: Re: Soon be joining has joined!
Post by: Rik on Jul 03, 2008, 10:03:37
That's fine. Also remember to power down and disconnect the phone line if there are thunderstorms about.
Title: Re: Soon be joining has joined!
Post by: weevil on Jul 03, 2008, 10:06:03
Thanks all :)
Title: Re: Soon be joining has joined!
Post by: weevil on Jul 13, 2008, 15:05:53
Just to confirm:-

As long as I don't disconnect the telephone line from the router, I am ok to power it down?

I just looked at my stats for the first time in a few days and my profile was 4500 but was only getting throughput of 2200. I've just powered down and powered back up and my throughput is now 4200.

Just wondered as nearly everywhere I look, 99% of people say not to switch the router off.

I know that you guys will undoubtedly be correct but just wanted to check. It's no problem powering it down as long as switching on and off won't affect the stability of profile.
Title: Re: Soon be joining has joined!
Post by: Simon on Jul 13, 2008, 15:29:20
When powering down, power off at the mains plug, don't just pull the AC connector out of the back of the router.  That way, it sends a last "dying gasp" to the network, which should tell it that you are deliberately powering down, and that there isn't a problem.  So long as you don't keep power cycling in a short period of time, it shouldn't affect your profile.  :)
Title: Re: Soon be joining has joined!
Post by: Sebby on Jul 13, 2008, 18:30:03
What Simon said. :)

Even if you do it the "wrong" way, so long as you don't do it, say, 10 times in an hour, you'll be fine anyway. :)
Title: Re: Soon be joining has joined!
Post by: weevil on Jul 13, 2008, 19:02:34
thanks Simon, thanks Sebby - much appreciated. :)