IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: David on Jun 05, 2008, 23:11:47

Title: Cant open my mail
Post by: David on Jun 05, 2008, 23:11:47
Anyone else got this problem.I can log into my Email and view new mail but when I click on the mail it will not display.a bit sluggish as well but other sites are ok,has everything returned to normal from last night?any issues anyone?
Title: Re: Cant open my mail
Post by: Simon on Jun 05, 2008, 23:15:31
I use POP3, so can't help, David.  I'm assuming you're using webmail?
Title: Re: Cant open my mail
Post by: David on Jun 05, 2008, 23:21:04
Quote from: Simon on Jun 05, 2008, 23:15:31
I use POP3, so can't help, David.  I'm assuming you're using webmail?

Hi Simon,had to check via board as no notifications are being received,yes I am using Webmail played up last night,its not only slow but messages are taking time to get to me.Have tried logging out and refreshing,nothing seems to resolve it ???
Title: Re: Cant open my mail
Post by: Sebby on Jun 05, 2008, 23:23:05
I've just tried it here and it's as fast as anything. So all other sites are okay?
Title: Re: Cant open my mail
Post by: David on Jun 05, 2008, 23:26:30
 ??? Thanks Sebby
Title: Re: Cant open my mail
Post by: Sebby on Jun 05, 2008, 23:28:25
It could be DNS - try OpenDNS.
Title: Re: Cant open my mail
Post by: David on Jun 05, 2008, 23:47:01
Just switched to lap top and all seems fine on this...... ???
Title: Re: Cant open my mail
Post by: Sebby on Jun 06, 2008, 00:04:19
Are you using the same DNS' on both?

It might be worth flushing the DNS resolver cache. Open a command prompt and type ipconfig /flushdns and hit enter. :)
Title: Re: Cant open my mail
Post by: David on Jun 06, 2008, 00:15:48
Thanks Sebby,I have been trying to get a speedtest on Bt no luck so will try thias and thanks for using the lingo I just understand.I was going to try and turn router off for a while then reboot.
This one has gone the same way as the one next door,would his point to router?
My speeds have always been a little dissappointing really norm is around 2.5 and I did hope for faster speeds given my profile,anyway I dont want to get irritaing to you so will try this thanks again
Title: Re: Cant open my mail
Post by: David on Jun 06, 2008, 00:49:48
Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 5000 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  5632 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 4215 kbps
Just turned off the router and the speed has returned which is a relief.also as you can see managed to get the speedtest which wouldnt run before,it did mention dns.
I havnt tried this on this machine as its vista and couldnt find the search box to flush,but will try on the desktop tomorrow although this may be solved  :fingers: :thnks:

Just tried Email and its instant so hopefully this has cured the problem  :thumb:
Title: Re: Cant open my mail
Post by: Sebby on Jun 06, 2008, 11:14:10
Glad to hear it. It could have just been a glitch, but do let us know if it happens again. :)
Title: Re: Cant open my mail
Post by: David on Jun 06, 2008, 11:30:58
Thanks Sebby all machines running almost twice the speed now and Email is instant... :thumb: :thnks:
Title: Re: Cant open my mail
Post by: David on Jun 07, 2008, 13:12:35
Quote from: Sebby on Jun 06, 2008, 11:14:10
Glad to hear it. It could have just been a glitch, but do let us know if it happens again. :)

Yep gone again. I get the notification that mail has arrived,then cant access the content.same applies to sent mail and drafts.It was fine yesterday and even today although have only opened a couple of Email ?
Title: Re: Cant open my mail
Post by: Rik on Jun 07, 2008, 13:17:12
No problems here, David. Have you tried setting up one of the accounts in OE/Windows Mail to see if you can pick it up OK that way?
Title: Re: Cant open my mail
Post by: Inactive on Jun 07, 2008, 13:18:50
I was going to suggest using Windows Live Mail, I use it, once set up, it is all automatic. :thumb:
Title: Re: Cant open my mail
Post by: David on Jun 07, 2008, 13:21:18
Quote from: Rik on Jun 07, 2008, 13:17:12
No problems here, David. Have you tried setting up one of the accounts in OE/Windows Mail to see if you can pick it up OK that way?

Will do that right away ? just checked the router and by DNS just states successful.....anyway ets try the other one
Title: Re: Cant open my mail
Post by: David on Jun 07, 2008, 13:24:07
Well this is fine.Dont normally use it.will this stop all the signing in stuff,which can be vexatious at times,(don't know what that word means,but sounds good) ;D
Title: Re: Cant open my mail
Post by: Rik on Jun 07, 2008, 13:29:11
It's generally much easier, and more efficient to use a mail client, David. I only ever use webmail if I need access via someone else's computer as both my domain mail and idnet.com email support auth-smtp for sending.
Title: Re: Cant open my mail
Post by: Sebby on Jun 07, 2008, 14:02:37
Same here. I can't see why only the webmail would be affected. I'd expert various sites to suffer the same. ???
Title: Re: Cant open my mail
Post by: Inactive on Jun 07, 2008, 14:07:40
Quote from: badpianoplayer on Jun 07, 2008, 13:24:07
Well this is fine.Dont normally use it.will this stop all the signing in stuff,which can be vexatious at times,(don't know what that word means,but sounds good) ;D

Should be all automatic once it is set up David..  :thumb:
Title: Re: Cant open my mail
Post by: David on Jun 07, 2008, 14:11:48
Thanks In just trying to see how to set up the notification of received mail as it isn't showing at the moment so having to check manually..
Title: Re: Cant open my mail
Post by: Sebby on Jun 07, 2008, 14:12:53
Is this Windows Live Mail, David?
Title: Re: Cant open my mail
Post by: Inactive on Jun 07, 2008, 14:13:44
Same question Seb.. I wanted to know that as well.
Title: Re: Cant open my mail
Post by: David on Jun 07, 2008, 14:16:47
Im on OE at the moment,which would you recommend...on OE I have to keep clicking on rec all
Title: Re: Cant open my mail
Post by: Sebby on Jun 07, 2008, 14:18:06
Do you have a Hotmail/MSN/Live email address? If so, you'll need Windows Live Mail as Outlook Express support is ending soon, I believe. You can use it for other (non-Microsoft) addresses too, i.e. it will replace OE.
Title: Re: Cant open my mail
Post by: Inactive on Jun 07, 2008, 14:19:45
I use the newer and much improved Windows Live Mail David, it is far better than OE. :thumb:

It will import OE settings etc. automatically.
Title: Re: Cant open my mail
Post by: Sebby on Jun 07, 2008, 14:21:48
Setting up the Hotmail (etc) account should be very simple.

To setup your IDNet account, you'll find the settings here (http://www.idnet.net/support/guides/email/outlookexpress.jsp) (it's for OE, but it should be largely the same). :)
Title: Re: Cant open my mail
Post by: Inactive on Jun 07, 2008, 14:25:04
The settings are exactly the same Seb, just the interface is slightly different... ;)
Title: Re: Cant open my mail
Post by: Sebby on Jun 07, 2008, 14:26:01
It looks very much like Windows Mail on Vista from what I can see, which I must say is a big improvement over OE. :thumb:
Title: Re: Cant open my mail
Post by: David on Jun 07, 2008, 14:28:29
 :eek4: :eek4: :eek4: I have important stuff stored there Sebby can I import all the stuff over ?Im glad this happened now as I can get my messages saved from there I dont use the live Mail but will have to set it up I guess
Title: Re: Cant open my mail
Post by: Sebby on Jun 07, 2008, 14:30:19
From OE? Yep, Windows Live Mail can import everything over at the click of a button. :)

Out of interest, why are you using webmail if you've got it setup in OE?
Title: Re: Cant open my mail
Post by: Inactive on Jun 07, 2008, 14:36:32
Quote from: badpianoplayer on Jun 07, 2008, 14:28:29
:eek4: :eek4: :eek4: I have important stuff stored there Sebby can I import all the stuff over ?Im glad this happened now as I can get my messages saved from there I dont use the live Mail but will have to set it up I guess

If you have OE set up, it will transfer everything automatically David, it is a doddle, I was amazed how easy it was. :thumb:
Title: Re: Cant open my mail
Post by: David on Jun 07, 2008, 14:37:40
A legacy from the book of "How to" published by tiscali circa 2004"this was the way I was told to do it and never questioned it.........have to exile myself again  ???
Title: Re: Cant open my mail
Post by: David on Jun 07, 2008, 15:12:18
Wow In.this is  good,just playing around with it....more than impressed....thanks  :karmic:
Title: Re: Cant open my mail
Post by: David on Jun 07, 2008, 15:13:59
Quote from: Sebby on Jun 07, 2008, 14:30:19
From OE? Yep, Windows Live Mail can import everything over at the click of a button. :)

Out of interest, why are you using webmail if you've got it setup in OE?

:thnks: :karmic: this is an eye opener... :thumb: :thumb: :thumb:
Title: Re: Cant open my mail
Post by: Inactive on Jun 07, 2008, 16:05:47
Quote from: badpianoplayer on Jun 07, 2008, 15:12:18
Wow In.this is  good,just playing around with it....more than impressed....thanks  :karmic:

I love it David, it has so many nice features, it is a rare day that I praise anything from Microsoft, but this is the rare occasion. :thumb:

:thnks:
Title: Re: Cant open my mail
Post by: David on Jun 07, 2008, 16:10:09
Im amazed at what it can do this is a real eye opener for me,Email just :thumb got interesting thanks again :thumb:

Im still having a good play around,and it notifies me as well.Im glad the other fault reemerged as It brought me to this I am really pleased  ;D ;D
Title: Re: Cant open my mail
Post by: Inactive on Jun 07, 2008, 16:13:54
Try sending a photo to someone, see the options there David...brilliant stuff. :thumb:
Title: Re: Cant open my mail
Post by: David on Jun 07, 2008, 16:20:57
Wow,its brilliant...........................
Title: Re: Cant open my mail
Post by: Simon on Jun 07, 2008, 18:08:12
Does anyone know if it will import mail and settings from Thunderbird?
Title: Re: Cant open my mail
Post by: Steve on Jun 07, 2008, 18:49:00
Now , now, Simon stop its not that good. ;D
Title: Re: Cant open my mail
Post by: Rik on Jun 07, 2008, 18:49:57
 :rofl: :karmic:
Title: Re: Cant open my mail
Post by: Sebby on Jun 07, 2008, 18:51:30
Quote from: Simon on Jun 07, 2008, 18:08:12
Does anyone know if it will import mail and settings from Thunderbird?

Check this (http://email.about.com/od/mozillathunderbirdtips/qt/et_export_to_oe.htm) out. It's for OE but will apply to Windows Live Mail too. :)

I followed it a long time ago when I used Thunderbird on Linux for 6 months, then wanted to go back to Windows. I use Outlook in Windows, but it was necessary to get everything into Outlook Express, then import from within Outlook!
Title: Re: Cant open my mail
Post by: Rik on Jun 07, 2008, 19:00:17
Good link.  :thumb:
Title: Re: Cant open my mail
Post by: Simon on Jun 07, 2008, 19:06:19
Quote from: Sebby on Jun 07, 2008, 18:51:30
Check this (http://email.about.com/od/mozillathunderbirdtips/qt/et_export_to_oe.htm) out. It's for OE but will apply to Windows Live Mail too. :)

I followed it a long time ago when I used Thunderbird on Linux for 6 months, then wanted to go back to Windows. I use Outlook in Windows, but it was necessary to get everything into Outlook Express, then import from within Outlook!

That would be OK if everything was in Local Folders on TB, Seb.  I have 14 separate accounts, all of which house the mail in different folders, so it would seem a bit like hard work to import everything, if I've understood correctly.
Title: Re: Cant open my mail
Post by: Sebby on Jun 07, 2008, 19:10:57
I think so, Simon. I suppose it depends whether you want to make a permanent switch or just try it out. If the latter, it's probably not worth the hassle.
Title: Re: Cant open my mail
Post by: Simon on Jun 07, 2008, 19:14:32
Indeed.  I may have a dabble - but Windows Mail in Vista looks just like OE to me.  :)
Title: Re: Cant open my mail
Post by: Sebby on Jun 07, 2008, 19:33:30
It is basically just Outlook Express, but it looks a bit nicer, has a junk mail filter, and probably some other bits and pieces. :)
Title: Re: Cant open my mail
Post by: Simon on Jun 07, 2008, 20:28:47
Yes, so I've just found out.  I'll be sticking with Thunderbird though, as it would be too much hassle to change.
Title: Re: Cant open my mail
Post by: Steve on Jun 07, 2008, 21:05:09
Thunderbirds are go  ;D it such an easy program to use, setup,you can transfer accounts easily between machines and also you can have  seperate user accounts from the same windows logon. Its a breath of fresh air after MS outlook.
Title: Re: Cant open my mail
Post by: Simon on Jun 07, 2008, 21:06:15
It is a great email client, Steve.  :)
Title: Re: Cant open my mail
Post by: Sebby on Jun 07, 2008, 21:34:25
I couldn't get on with it. I don't know why. It's Outlook for me. ;)
Title: Re: Cant open my mail
Post by: Simon on Jun 07, 2008, 21:54:18
Nothing wrong with Outlook, Seb.  :)
Title: Re: Cant open my mail
Post by: David on Jun 07, 2008, 23:10:42
This live Mail has really proved brilliant for me today so many many thanks,got my headphones on and listening to my music and sitting here,no more keep getting signed out,no more having to check if I have mail and many more fun things.......... :ithank: :ithank: :cheers:
Title: Re: Cant open my mail
Post by: Lance on Jun 07, 2008, 23:19:56
i personally think that outlook (especially 2007) is really good. And you can easily set up different profiles for the same windows user!
Title: Re: Cant open my mail
Post by: David on Jun 07, 2008, 23:21:58
I am happy now  ??? ??? ??? ??? I think    ;D ;D ;D ;D
Title: Re: Cant open my mail
Post by: Sebby on Jun 08, 2008, 00:58:41
Quote from: Lance on Jun 07, 2008, 23:19:56
i personally think that outlook (especially 2007) is really good. And you can easily set up different profiles for the same windows user!

I agree, Outlook 2007 is excellent. :)
Title: Re: Cant open my mail
Post by: Inactive on Jun 08, 2008, 01:25:49
Quote from: badpianoplayer on Jun 07, 2008, 23:21:58
I am happy now  ??? ??? ??? ??? I think    ;D ;D ;D ;D

Stick with it David, don't let these geeks tempt you back to OE ..  Windows Live Mail is brilliant.. :thumb:
Title: Re: Cant open my mail
Post by: David on Jun 08, 2008, 01:27:46
I know just installed on lap top,thats how happy I am  ;D :laugh:
Title: Re: Cant open my mail
Post by: Inactive on Jun 08, 2008, 01:48:06
 :clever:  :iagree: :thumb:
Title: Re: Cant open my mail
Post by: Sebby on Jun 08, 2008, 01:51:33
It's an improved version of OE, so it has to be better. ;)