IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Steve on Jun 05, 2008, 10:23:17

Title: Band width Usage
Post by: Steve on Jun 05, 2008, 10:23:17
Anyone noticed any strange bandwidth use overnight. According to the rss feed I managed to download 3.8Gb overnight offpeak. This is a surprise as no PC's in the house were turned on and the router log is only showing sntp activity. It is wireless using wpa2 personal.I have contacted support.
Title: Re: Band width Usage
Post by: Rik on Jun 05, 2008, 10:57:24
Nothing odd here, Steve.
Title: Re: Band width Usage
Post by: Inactive on Jun 05, 2008, 11:05:43
Just checked... :eek4: 2.78 GB, I don't use that amount in a fortnight, something is very wrong here, thanks for the heads up Steve.

I havn't downloaded anything the last 24 hours either. :o
Title: Re: Band width Usage
Post by: Steve on Jun 05, 2008, 11:07:53
So I can remove my hands from my son's throat then, as I am not the only one suffering :)
Title: Re: Band width Usage
Post by: Inactive on Jun 05, 2008, 11:11:20
Indeed Steve, it looks that way, reported to IDNet.

I am assuming the BT blip has thrown things upside down. ;)
Title: Re: Band width Usage
Post by: Rik on Jun 05, 2008, 11:14:14
It's a distinct possibility. The BT fault was almost certainly with their radius servers, which are used to update bandwidth usage.

Update. I'm told that BT was effectively telling IDNet that people were connected and transferring data when, due to the failure, they were unable to connect.

If anyone feels they have incorrect usage showing on their account for last night, please email support with details.
Title: Re: Band width Usage
Post by: Steve on Jun 05, 2008, 11:27:27
Something changing anyway, its gone down from 3.8Gb to 0.78Gb for 05/08 off peak. Still incorrect though. :)
Title: Re: Band width Usage
Post by: Simon on Jun 05, 2008, 11:38:30
Good old BT.  They don't do things by halves, do they?  ::)
Title: Re: Band width Usage
Post by: Inactive on Jun 05, 2008, 11:49:07
Got this from James;

We are aware of the problem and your figures should show the correct
information shortly.


;)
Title: Re: Band width Usage
Post by: Inactive on Jun 05, 2008, 11:53:07
Now showing 0.1, that's more like it...  :thumb:

Oh, James did say that it is related to the BT problem, good old BT. ;D
Title: Re: Band width Usage
Post by: Malc on Jun 05, 2008, 11:56:52
Swiftly and quietly delt with, and fixed, by INDet, again.

Result.  :thumb: :bow:
Title: Re: Band width Usage
Post by: madasahatter on Jun 05, 2008, 12:01:00
Mine looks to be OK. There'd have been trouble if mine showed anything since Monday, since I haven't been at home  ;)
Title: Re: Band width Usage
Post by: Sebby on Jun 05, 2008, 16:36:44
Well done, IDNet. :thumb:
Title: Re: Band width Usage
Post by: Steve on Jun 05, 2008, 17:27:42
Not quite, I still have an off peak download of 0.78Gb with no computers at that time connected or signs of activity in the router log :)
Title: Re: Band width Usage
Post by: JB on Jun 05, 2008, 17:34:11
Quote from: stevethegas on Jun 05, 2008, 10:23:17
Anyone noticed any strange bandwidth use overnight. According to the rss feed I managed to download 3.8Gb overnight offpeak. This is a surprise as no PC's in the house were turned on and the router log is only showing sntp activity. It is wireless using wpa2 personal.I have contacted support.

I'm in the same boat. Showing 1.01GB last night. Previous nights this month .01, .02 and .03 Gb. All computers off and no wireless enabled. As of 5.30 this evening still showing wrong figures.

Have dropped a message to IDNet.

Regards,

JB.
Title: Re: Band width Usage
Post by: Rik on Jun 05, 2008, 17:51:53
Quote from: stevethegas on Jun 05, 2008, 17:27:42
Not quite, I still have an off peak download of 0.78Gb with no computers at that time connected or signs of activity in the router log :)

Drop them another note, Steve. They will be having to manually correct all the data.
Title: Re: Band width Usage
Post by: Steve on Jun 05, 2008, 18:12:57
I have contacted them again after the initial reply from James implied that things had been sorted
Title: Re: Band width Usage
Post by: Rik on Jun 05, 2008, 18:13:29
He probably thought they had at the time. ;D
Title: Re: Band width Usage
Post by: JB on Jun 06, 2008, 11:57:17
My over-reading was resolved by James first thing this morning. Now all OK.

Excellent service  :thumb:

JB.
Title: Re: Band width Usage
Post by: Lance on Jun 06, 2008, 13:51:26
I emailed support last night as mine was also wrong, and James also sorted mine out this morning! Nice and fast service as usual!
Title: Re: Band width Usage
Post by: Steve on Jun 06, 2008, 13:52:09
Mine now resolved to my satisfaction, not used to sending emails to an ISP support team saying "thank you" :)
Title: Re: Band width Usage
Post by: Rik on Jun 06, 2008, 14:42:36
You'll get used to it, Steve. :)