IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: dlorde on Jun 02, 2008, 10:47:48

Title: Email Forwarding
Post by: dlorde on Jun 02, 2008, 10:47:48
I need to forward all the emails that arrive in one of my IDNet email accounts to another email address, but I can't find how to do it - the email message filtering option form has a 'forwarding' option, but no instructions as to how the other fields in the form should be set for forwarding all mail...

I did a search of the forum and found a post suggesting there was a 'Forwarding' option in the email 'Account Settings', but it doesn't seem to exist... there doesn't seem to be any help for mail settings either.

Anyone?

Oh, and another thing - how do I get to view the full email headers?
Title: Re: Email Forwarding
Post by: Rik on Jun 02, 2008, 10:54:38
I just put the email address as the To field, then select forward, and enter the address I want. Does this not work for you?

Viewing headers depends on which client you are using.
Title: Re: Email Forwarding
Post by: Sebby on Jun 02, 2008, 10:59:36
IIRC, it's how Rik says, though I haven't got access at the moment to check. :)
Title: Re: Email Forwarding
Post by: dlorde on Jun 02, 2008, 12:06:51
Quote from: Rik on Jun 02, 2008, 10:54:38
I just put the email address as the To field, then select forward, and enter the address I want. Does this not work for you?
Sorry, I wasn't very clear - I'm trying to automatically forward all emails to another address.

QuoteViewing headers depends on which client you are using.
The IDNet web client...
Title: Re: Email Forwarding
Post by: Rik on Jun 02, 2008, 12:14:09
Quote from: dlorde on Jun 02, 2008, 12:06:51
Sorry, I wasn't very clear - I'm trying to automatically forward all emails to another address.

All emails sent to a single IDNet address? The method I've outlined will do that. You would have to repeat it for each idnet.com address though. Say your address was user@idnet.com. Then, in the filter set up To as including user@idnet.com, then choose forward and enter the address you want the mail to go to. You may wish to make two more rules, one for CC includes and one for BCC includes.

QuoteThe IDNet web client...

You can't view headers in that. You'd need to use OE, Outlook or Thunderbird etc. Sorry.
Title: Re: Email Forwarding
Post by: Simon on Jun 02, 2008, 12:55:03
I concur with the above, and have a filter set up myself in this way.
Title: Re: Email Forwarding
Post by: dlorde on Jun 02, 2008, 13:13:51
OK, that sounds good - thanks for the rapid-response help, guys  :thumb:
Title: Re: Email Forwarding
Post by: Rik on Jun 02, 2008, 13:14:22
NP. :)
Title: Re: Email Forwarding
Post by: dlorde on Jun 02, 2008, 13:22:55
I just noticed - when you enter the Email Filter Setup page for a particular account, there's no indication on the page of the email account the filter will apply to. Rik suggested I'd have to set up forwarding separately for each email account, which makes sense, but can it all be done from the same Email Filter Setup page, i.e. is the Email Filter Setup page shared between the accounts, or do I have to access it from each account settings page and set up only the forwarding for that account?

If the latter is the case, it would really help to have an indication on the Email Filter Setup page of which account it will apply to (I have the memory of a goldfish).
Title: Re: Email Forwarding
Post by: Rik on Jun 02, 2008, 13:25:12
You have to set it for each account, the pages are separate but unlabelled once you enter the filter dialogue. I'll pass your suggestion to support.
Title: Re: Email Forwarding
Post by: Lance on Jun 02, 2008, 13:38:33
Gives Martin something to do!
Title: Re: Email Forwarding
Post by: dlorde on Jun 02, 2008, 14:22:04
Quote from: Lance on Jun 02, 2008, 13:38:33
Gives Martin something to do!
;D I'm sure he's pretty busy already, but it would be helpful.

I was hoping for an option to simply forward all emails arriving in the intray, but the message filtering solution seems to work OK, and although a bit more involved, it only has to be done once.
Title: Re: Email Forwarding
Post by: Rik on Jun 02, 2008, 15:29:30
You will now find that the filter setup page displays the email account name. :)
Title: Re: Email Forwarding
Post by: Simon on Jun 02, 2008, 15:46:29
Crikey, fast worker, that Martin!  :D
Title: Re: Email Forwarding
Post by: Rik on Jun 02, 2008, 15:59:22
He is that. :)
Title: Re: Email Forwarding
Post by: Lance on Jun 02, 2008, 19:43:04
Obviously Martin hasn't enough to do! What other work can we find him...  :whistle:
Title: Re: Email Forwarding
Post by: Simon on Jun 02, 2008, 21:11:22
A rainbow forum background?   >:D
Title: Re: Email Forwarding
Post by: Lance on Jun 02, 2008, 21:51:29
with zippy taking centre stage?  ;D
Title: Re: Email Forwarding
Post by: Simon on Jun 02, 2008, 21:52:42
That's no way to talk about Rik!  ;D
Title: Re: Email Forwarding
Post by: Sebby on Jun 02, 2008, 22:15:34
:lol:
Title: Re: Email Forwarding
Post by: Rik on Jun 03, 2008, 08:57:33
 :rofl: :karmic:
Title: Re: Email Forwarding
Post by: Simon on Jun 03, 2008, 10:40:34
:ithank: