Anybody having any probs with System Restore on Vista HP?
HID (her indoors) had probs with her new(ish) lappy where "the graphics was all wrong" (her phrase, not mine).
It looked like it had started in safe mode where it just had the basic graphics and not picking up the graphics card drivers.
In fact it had just changed the screen res somehow but the first thing I tried was System Restore and everytime I tried it (different restore points) it came back with an error that restore had been unsuccessful due to an unexpected error.
Ideas/similar experience anybody?
All is fine with the graphics now but the restore issue is a tad worrying in case anything serious does happen.
Not had cause to try system restore yet - sorry :)
Me neither. :(
Nor me I'm afraid :(
Did it give an error number or anything?
I'd suggest a virus/malware scan - there's a number about which will screw with system restore.
Wow - us Vista hoobs and peeps are really helpful ain't we? ;D
Maybe it proves that Vista isn't so bad, if none us have had to use System Restore? ;) Or, maybe Steven's the one who's found it doesn't work! ;D
I have Norton which ain't the best in the world I grant you but it does a scan every week on top of it's normal protection duties. Also HID isn't the type to go to dodgy sites so I'm fairly confident the machine is clean. Everything else seems to be running normally as far as I can tell Rik.
I'll try manually creating a restore point and then try going back to that one later - I suppose it might be the creation thats falling over so you can't restore to it.
Have you tried re-installing the graphics driver from HP?
http://welcome.hp.com/country/uk/en/support.html?pageDisplay=drivers
Quote from: Simon on May 30, 2008, 10:07:55
Maybe it proves that Vista isn't so bad, if none us have had to use System Restore? ;)
Good point Simon ;)
I've used System Restore once with Vista and had no problems restoring. In fact I never had any problems using System Restore when I had XP although I know some people did.
I make a manual Restore Point every other day and sometimes use it after I've installed a complicated program that I decide later that I don't really want.
Glenn
I first suspected the card drivers (Nvidia) but it seems really just to have been a resolution problem. How the res got changed remains a mystery.
However it was in the process of establishing/fixing what I thought was a driver rollback problem that I discovered that SR was not working.
So one problem closes and another one opens....
It might be worth booting into Safe mode and selecting the restore point from there.
There is a known issue with Norton causing this problem on XP, so it could be the same with Vista.
Quote from: stevenrw on May 30, 2008, 10:47:24
So one problem closes and another one opens....
Computers eh - don't you just love em ;)
Sorry, deleted.
edit: this is for XP http://bertk.mvps.org/html/error.html
If you run your mouse over Vista on the top menu on the above link you'll get a menu including Vista Error Messages but the only one of these about "unexpected error" is not for System Restore.
Great link, Noreen. :thumb:
Rik, I've just deleted it because I realised that it's for XP. Should I put it back?
I have XP :)
Quote from: Noreen on May 30, 2008, 11:12:27
Rik, I've just deleted it because I realised that it's for XP. Should I put it back?
I think so. :)
Steve, does the error message contain an error code at all like 0x80040154?
Know nothing about Windows Vista but i had a similar problem with XP going through the motions and then the message saying that restoration was unsuccessful. I went into system restore settings and turned off system restore, restarted PC and turned system restore back on again and it's worked fine since. Might be worth a try, if you've not tried it already. :fingers:
Does turning off system restore not clear all of the previous restore points? (I guess that would be ok here as a restore doesn't actually have to be made).
Quote from: Lance on May 30, 2008, 20:58:42
Does turning off system restore not clear all of the previous restore points? (I guess that would be ok here as a restore doesn't actually have to be made).
As far as I know, yes, but there's a folder somewhere, isn't there? Maybe that could be backed up elsewhere, before switching SR off, then restored later? :dunno:
Yes turning off sr does clear all other restore points, i understand that if a restore point is corrupt it stops all the other restore points from wokinkg, in xp anywa.y
It soulds like it may be a good idea to do as Brian suggests then, Steven, before you actually need to use it!
Quote from: stevenrw on May 30, 2008, 10:18:16
I have Norton which ain't the best in the world I grant you but it does a scan every week on top of it's normal protection duties. Also HID isn't the type to go to dodgy sites so I'm fairly confident the machine is clean. Everything else seems to be running normally as far as I can tell Rik.
I'll try manually creating a restore point and then try going back to that one later - I suppose it might be the creation thats falling over so you can't restore to it.
I use XP, not Vista, but Norton anti-virus in its default state prevents System Restore from working, so may well do the same for Vista.
To set Norton to allow System Restore to function, open Norton, navigate to Options (varies slightly depending whether you're using a 2006/2007 or 2008 version) and find the check box next to "Turn on protection for Norton products", which is ticked by default. Uncheck it, and System Restore will now work.
http://service1.symantec.com/SUPPORT/sharedtech.nsf/pfdocs/2005113009323013
Useful link. :thumb: :karma:
From the site that I previously posted. http://bertk.mvps.org/html/ssrfailsv.html
OK, one for you too. :-* :thumb: :karma:
Thanks, Rik, I wasn't "fishing". ;D
That's OK, I missed first time. ;)
Didn't anybody read my post about booting into Safe mode and the known issue with Norton?
:bawl:
Quote from: drummer on May 31, 2008, 23:24:03
Didn't anybody read my post about booting into Safe mode and the known issue with Norton?
:bawl:
OK, you can have one too! :karmic:
He he.
I was going to thcream and thcream 'till I'm thick - I can, you know! :laugh:
Thanks for the karma. :)
That's OK, Violet. ;D