IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Ham on Mar 27, 2008, 19:31:10

Title: High pings after 6pm
Post by: Ham on Mar 27, 2008, 19:31:10
suffering from high pings after 6pm ish :(

over past 2 weeks now everynight at 6pm my in game pings shoot up and stay high to around 10pm

i can ping bbc.co.uk at 5.30pm and get around 30-40ms but after 6pm its up to avarage 120-190ms


i am useing Netgear DG834g router and have not changed any thing

Title: Re: High pings after 6pm
Post by: Rik on Mar 27, 2008, 19:34:54
I'd suggest you download Ping Graph from http://www.vwlowen.co.uk/internet/files.htm and run it for 24 hours, then let support have the graphs and log file to look at. The fact it's time related suggests a BT exchange congestion problem, but I can only guess. Take a look here to see if your exchange is red, though the data is often out of date. :(

Whereabouts are you in the country, and do you know if your line is interleaved?
Title: Re: High pings after 6pm
Post by: Rik on Mar 27, 2008, 19:39:37
Also, check this thread:

http://www.idnetters.co.uk/forums/index.php?topic=7113.msg142082#msg142082
Title: Re: High pings after 6pm
Post by: Sebby on Mar 27, 2008, 19:48:59
It is affecting a few people at the moment, whatever the reason. As Rik suggests, it might be worth getting in touch with support, and if you have some data to give them, all the better. :)
Title: Re: High pings after 6pm
Post by: Ham on Mar 27, 2008, 23:00:27
Quote from: Rik on Mar 27, 2008, 19:34:54
Take a look here to see if your exchange is red, though the data is often out of date. :(

Whereabouts are you in the country, and do you know if your line is interleaved?


exchange is green

and i am Co Antrim N.Ireland and have no clue if my line is interleaved or not
Title: Re: High pings after 6pm
Post by: Sebby on Mar 27, 2008, 23:02:40
What router do you have?
Title: Re: High pings after 6pm
Post by: Ham on Mar 28, 2008, 01:44:52
Quote from: Sebby on Mar 27, 2008, 23:02:40
What router do you have?

DG834 with latest firmware
Title: Re: High pings after 6pm
Post by: Rik on Mar 28, 2008, 08:28:41
It might just be worth trying an older version of the firmware.
Title: Re: High pings after 6pm
Post by: Ham on Apr 03, 2008, 10:23:53
just tryed another router and still getting the same
Title: Re: High pings after 6pm
Post by: Rik on Apr 03, 2008, 10:35:55
Try running Ping Graph from John Owen (http://www.vwlowen.co.uk/internet/files.htm ) for 24 hours, ping www.idnet.net. Set the log to records pings over the average, and let support have the full set of graphs and log, together with a tracert. They can then investigate for you.