IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: zebrum on Mar 15, 2008, 23:51:41

Title: Saturday night slow speeds
Post by: zebrum on Mar 15, 2008, 23:51:41
Last Saturday it was fine is there a problem with the network today? Too many new customers?

Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 6500 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  7808 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 1291 kbps
Title: Re: Saturday night slow speeds
Post by: Rik on Mar 16, 2008, 08:50:30
TBH, that looks more like a BT issue, but I wasn't online at the time. If no-one responds here, I'd suggest you drop support an email with that test result, they can take a look to see if they had any issues.
Title: Re: Saturday night slow speeds
Post by: Nigel on Mar 16, 2008, 09:20:04
My speeds were at maximum and I had no problems at that time yesterday. I'm on gw5  :)
Title: Re: Saturday night slow speeds
Post by: cavillas on Mar 16, 2008, 09:30:20
Might be something to do with this.

Announcement 2008-01-31 09:41 -
2008-02-21 10:06  Good Service  Status: OK  
BT have announced a rolling program of upgrades which will affect most exchanges across the UK. Due to start on 1st Feb through to 20th March, BT say the engineering work required will be undertaken between midnight and 6am and during this period broadband customers are likely to experience up to 20 minutes of downtime.

Title: Re: Saturday night slow speeds
Post by: Sebby on Mar 16, 2008, 11:16:04
I didn't run any speed tests last night, but I certainly didn't notice any speed issues. As Alf mentions, there is BT work going on at the moment, and we've seen a few cases where users are being affected for no apparent reason.
Title: Re: Saturday night slow speeds
Post by: zebrum on Mar 22, 2008, 04:23:11
Well now its 22nd March and its got worse. My download speed is 65kbps. Thats only slightly faster than an old modem   :eek4: I've emailed support now.

WSBOT capacity is shown as green
http://usertools.plus.net/exchanges/?exchange=Bothwell&exact=1616
Title: Re: Saturday night slow speeds
Post by: Gary on Mar 22, 2008, 07:07:02
I have been getting some very speeds come 12-almost 8pm in the last few weeks, it tends to vary from day to day though, my exchange shows green, yesterday afternoon and evening it was crawling, as soon as midnight came it picked up, and sites are flying again, same as early morning like now.  :-\
Title: Re: Saturday night slow speeds
Post by: Sebby on Mar 22, 2008, 14:48:20
I must say that I do think this is to do with BT's maintenance, but drop IDNet an email if in doubt. :)
Title: Re: Saturday night slow speeds
Post by: Rik on Mar 22, 2008, 15:11:51
Particularly as we've had other posts where users are getting full speeds 24/7 - those affected seem to be both isolated and geographically distributed, which makes it all the harder to pinpoint an issue.
Title: Re: Saturday night slow speeds
Post by: Gary on Mar 22, 2008, 15:16:03
Quote from: Killhippie on Mar 22, 2008, 07:07:02
I have been getting some very speeds come 12-almost 8pm in the last few weeks, it tends to vary from day to day though, my exchange shows green, yesterday afternoon and evening it was crawling, as soon as midnight came it picked up, and sites are flying again, same as early morning like now.  :-\
I always blame BT ;)
Title: Re: Saturday night slow speeds
Post by: Rik on Mar 22, 2008, 15:18:18
It seems the only logical answer, Gary.