Hi everyone
I was wondering if anybody could advise me.
I migrated to ID Net yesterday and ran a couple of speedtests
which gave me a download speed of 1.8mb.
I also ran the BT speedtester and that, as well as confirming the download
speed, said I had a 2mb profile (which I presume is why I am not getting
speeds above this).
Should this profile increase over the next few days? and hence
my speed or do I need to ask ID Net to give BT a nudge.
I was was getting up to 6.5mb (at 5.30am) previously with my Pipex account,
it would be about a tenth of that in the evening so even 1.8mb is an improvement!
Cheers
Mark
Wait five days, Mark, if it hasn't improved, run a BT test to establish the profile and then give IDNet a call.
Many thanks for repling so quickly.
Cheers
Mark
That was slow for me, Mark. ;)
Rik's usually able to reply before you've posted. He's that good. ;D
can be annoying when your trying to click the "Post" button though :thumb:
My line was activated a bit over 8 days ago and it's still on the 2M profile. I'll probably start poking IDNet/BT early next week though it doesn't bother me too much - upload performance seems just fine.
It's normal anyway, I was confused/worried at first too!
Give IDNet a call on Monday, esh, and it should be sorted same day. Upload performance is unaffected as there are no profiles on the upstream. :)