IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: mrapoc on Mar 12, 2008, 17:46:18

Title: Supermax sync
Post by: mrapoc on Mar 12, 2008, 17:46:18
Yes...ive taken the plunge and gone for supermax

I am upgraded already - checked my idnet account

Errr any idea on when the sync should come into play? Ive restarted but still nothing...

Thanks all
Title: Re: Supermax sync
Post by: Rik on Mar 12, 2008, 17:53:15
If the switch has been made, Sam, you should see the sync immediately. However... Your account may have been updated, but BT have not yet made the switch (possibly it's an overnighter, a bit like a migration), or we did see a case recently where there had to be a manual intervention to improve the u/s sync. Give it till tomorrow, then have a word if nothing has changed.
Title: Re: Supermax sync
Post by: mrapoc on Mar 12, 2008, 23:20:09
Is there anything I can do my end router-wise or do i just have to sit this one out  :whistle:
Title: Re: Supermax sync
Post by: Mytheroo on Mar 13, 2008, 01:39:37
what sync is it at now?
Title: Re: Supermax sync
Post by: Rik on Mar 13, 2008, 08:36:25
Just force a re-sync, Sam. If it's still at 448, let support know.
Title: Re: Supermax sync
Post by: mrapoc on Mar 13, 2008, 08:36:43
I'm at 832 now  :)

Title: Re: Supermax sync
Post by: Rik on Mar 13, 2008, 08:43:24
BT did their job overnight, Sam. :) Let us know how you find SuperMax will you?