IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: miker on Feb 18, 2008, 11:37:49

Title: Just in case - an apology.
Post by: miker on Feb 18, 2008, 11:37:49
Sorry if any of you are on the Stony Stratford exchange and lost your internet over the weekend; it was indirectly my fault :whistle:

An enginerr [sic] had been sent to test the linecard in the exchange because I have upstream errors. It was faulty so he broke it while reseating it or changed it for another faulty one.

Engineer came to my house today - told him he was meant to be in exchange replacing linecard........

Viola! Internet!
Title: Re: Just in case - an apology.
Post by: Rik on Feb 18, 2008, 11:40:56
I'm on Wolverton - who cares.  ;D

So are you fully sorted, Mike?
Title: Re: Just in case - an apology.
Post by: Inactive on Feb 18, 2008, 11:50:45

He has probably gone for his Openreach Tea Break Rik..  ;D ;D
Title: Re: Just in case - an apology.
Post by: Rik on Feb 18, 2008, 11:56:18
I make sure they are constantly supplied if they come here, In. :)
Title: Re: Just in case - an apology.
Post by: Inactive on Feb 18, 2008, 11:58:46
Same here Rik, actually my experience of them has been excellent. ;)
Title: Re: Just in case - an apology.
Post by: Rik on Feb 18, 2008, 12:00:12
I agree. Once you get through the bureaucracy to actually get an engineer out, the people themselves are excellent and will try hard to get a result for you.
Title: Re: Just in case - an apology.
Post by: Inactive on Feb 18, 2008, 12:09:57
I recall having a second line installed some years back, well before BB.

The existing line had the capacity, however the second line was too short to reach the new dual faceplate, so it meant cutting some plaster away to effect a join.

The engineer was so apologetic when he cut the plaster, he said if there is anything I can do to put things right, I said it was OK and not to worry.

He then offered to fit an extension FOC, so I said yes please to that.

A really nice fella.

Anyway, a bit of Pollyfilla, a bit of sand paper and a lick of paint, sorted. ;)
Title: Re: Just in case - an apology.
Post by: Rik on Feb 18, 2008, 12:13:43
Treat people nicely, they respond is my experience, In.
Title: Re: Just in case - an apology.
Post by: Inactive on Feb 18, 2008, 12:44:30
Quote from: Rik on Feb 18, 2008, 12:13:43
Treat people nicely, they respond is my experience, In.

Agreed Rik, and it doesn't cost anything..  ;)
Title: Re: Just in case - an apology.
Post by: Rik on Feb 18, 2008, 12:49:21
No, and you get into some interesting discussions along the way. :)
Title: Re: Just in case - an apology.
Post by: Lance on Feb 18, 2008, 13:07:51
What you really need is to get his number and asks if he can do private jobs!!!
Title: Re: Just in case - an apology.
Post by: Simon on Feb 18, 2008, 13:10:02
Quote from: Rik on Feb 18, 2008, 12:13:43
Treat people nicely, they respond is my experience, In.

Oh, shut up!! 
Title: Re: Just in case - an apology.
Post by: Rik on Feb 18, 2008, 13:10:31
Quote from: Lance on Feb 18, 2008, 13:07:51
What you really need is to get his number and asks if he can do private jobs!!!

The last time I had an ADSL engineer out, I did just that. ;)
Title: Re: Just in case - an apology.
Post by: Rik on Feb 18, 2008, 13:10:48
Quote from: Simon on Feb 18, 2008, 13:10:02
Oh, shut up!! 

:lol:
Title: Re: Just in case - an apology.
Post by: miker on Feb 18, 2008, 13:20:07
Quote from: Rik on Feb 18, 2008, 11:40:56
I'm on Wolverton - who cares.  ;D

So are you fully sorted, Mike?

I wait with bated breath to see if my upspeeds no longer have errors.......................

thought it funny the engineer came to house not exchange....
Title: Re: Just in case - an apology.
Post by: Rik on Feb 18, 2008, 13:21:28
Clearly the instructions were lacking a little... ;)
Title: Re: Just in case - an apology.
Post by: miker on Feb 18, 2008, 13:22:19
CRC's I think I understand, but what are FEC's ?
Title: Re: Just in case - an apology.
Post by: Inactive on Feb 18, 2008, 13:23:58
Quote from: miker on Feb 18, 2008, 13:22:19
CRC's I think I understand, but what are FEC's ?

If you mean FOC, == Free of Charge. ;)
Title: Re: Just in case - an apology.
Post by: Rik on Feb 18, 2008, 13:26:58
Forward error correction - it's the way that interleaving works to correct errors before you see them (also used by Sky for TV transmission).
Title: Re: Just in case - an apology.
Post by: miker on Feb 18, 2008, 13:28:34
Ahh, and I see them cos I don't have interleaving!
Title: Re: Just in case - an apology.
Post by: Inactive on Feb 18, 2008, 13:29:06
Right OK Rik, I couldn't see any mention of FEC in the thread. ;)
Title: Re: Just in case - an apology.
Post by: Rik on Feb 18, 2008, 13:29:38
Quote from: miker on Feb 18, 2008, 13:28:34
Ahh, and I see them cos I don't have interleaving!

If you see them, it usually means you do have interleaving, though they can be used with or without.
Title: Re: Just in case - an apology.
Post by: Rik on Feb 18, 2008, 13:30:09
Quote from: Inactive on Feb 18, 2008, 13:29:06
Right OK Rik, I couldn't see any mention of FEC in the thread. ;)

There wasn't any till Mike raised it, In. :)
Title: Re: Just in case - an apology.
Post by: Simon on Feb 18, 2008, 13:47:35
So, if you problems with Forward Error Correction, would it be safe to say, you've been FECked?  ;D
Title: Re: Just in case - an apology.
Post by: Inactive on Feb 18, 2008, 13:48:46
 :grn: Simon.. ;D
Title: Re: Just in case - an apology.
Post by: Rik on Feb 18, 2008, 13:49:21
 :lol:

Utterly. :)