IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: D-Dan on Feb 07, 2008, 20:25:55

Title: Email settings
Post by: D-Dan on Feb 07, 2008, 20:25:55
I arrived home from work tonight - fired up TBird - and got the "Do you want to create a new account" window - which peeved me a little but.

A bit of experimenting failed to get my settings back - so I decided to start from scratch and import the folders from the old account. All has gone fine. I have the emails back, got my idnetfreemail account working, and my yahoo account is fine.

However, my idnet.com account keeps complaining about "No such user". I've confirmed the details from the idnet customer area of the webpage.

It was working fine this morning. Any ideas?

Steve
Title: Re: Email settings
Post by: Simon on Feb 07, 2008, 20:36:19
Sorry to ask the basics, but are you using the full email address (xxxxxx@idnet.com) as the log in, Steve?
Title: Re: Email settings
Post by: Lance on Feb 07, 2008, 22:05:38
I've not had any problems at all tonight, and there doesn't seem to be anyone else with problems. Looks like it is a local issue to you. Quite what though, I haven't a clue!!!

Are you using the right server addresses etc?
Title: Re: Email settings
Post by: D-Dan on Feb 07, 2008, 22:29:24
I tried the full address - and when that failed - I tried abbreviating. However  - I just noticed my diabetes is playing up - so I'm not firing on all cylinders and may have missed something obvious. I'll fix myself and try again tomorrow. I'll let you know how I get on. :)

Steve
Title: Re: Email settings
Post by: Lance on Feb 07, 2008, 22:30:58
Oh well, have a glass of milk and chocolate digestive on me! Assuming it's low that is!
Title: Re: Email settings
Post by: D-Dan on Feb 07, 2008, 22:32:17
It is low - and not a Mars Bar in sight - I'm relying on toast and dairylea
Title: Re: Email settings
Post by: Rik on Feb 08, 2008, 00:33:41
All my IDNet accounts are working fine here, Steve. Let us know if you want to work through the settings, or give support a ring and they can take a look at what's happening while you're on the phone. Have you tried logging into the webmail interface, btw? If so, did that work OK?
Title: Re: Email settings
Post by: D-Dan on Feb 08, 2008, 07:09:40
OK - I just fixed it.

I hadn't noticed that the suffix for the pop server changed to .com for idnet.com accounts.

See - I said it would be something obvious :)

Steve
Title: Re: Email settings
Post by: Lance on Feb 08, 2008, 08:47:13
Glad you sorted it!  :)
Title: Re: Email settings
Post by: Rik on Feb 08, 2008, 09:30:36
Quote from: D-Dan on Feb 08, 2008, 07:09:40
I hadn't noticed that the suffix for the pop server changed to .com for idnet.com accounts.

You can use mail.idnet.com for both POP and SMTP server name, Steve, if you want to have less to remember.
Title: Re: Email settings
Post by: D-Dan on Feb 08, 2008, 20:09:17
I use mail.idnet.xxx

idnet.com addresses aren't recognised by idnet.net servers it seems, though.

Never mind - problem solved :)
Title: Re: Email settings
Post by: Rik on Feb 08, 2008, 23:23:16
No the com and the other addresses are completely different servers, Steve. Idnet.com addresses are all on Trevor.
Title: Re: Email settings
Post by: D-Dan on Feb 09, 2008, 11:05:07
Oh dear, poor Trevor. I hope he gets over it soon  ;)
Title: Re: Email settings
Post by: Rik on Feb 09, 2008, 11:06:56
He's not allowed to misbehave again for some time to come. :)
Title: Re: Email settings
Post by: cavillas on Feb 09, 2008, 12:15:09
Clever  Trevor ;D
Title: Re: Email settings
Post by: Inactive on Feb 09, 2008, 12:22:25
Quote from: cavillas on Feb 09, 2008, 12:15:09
Clever  Trevor ;D

Sheer poetry..  ;D
Title: Re: Email settings
Post by: Rik on Feb 09, 2008, 12:31:55
Of course, the forum is on Superior Samson. ;)
Title: Re: Email settings
Post by: Inactive on Feb 09, 2008, 13:43:44
Should be OK then, they make reasonable TV's..  ;D
Title: Re: Email settings
Post by: Rik on Feb 09, 2008, 14:38:31
 :tongue: :tongue: :tongue:
;D
Title: Re: Email settings
Post by: Inactive on Feb 09, 2008, 16:13:55
Thought that might bring on a bout of the tongues or groans..  ;D
Title: Re: Email settings
Post by: Rik on Feb 09, 2008, 16:15:55
You know I hate to disappoint. :)