IDNetters Forums

Hi I am in the middle of deciding which company to migrate to. At present I am with AOL, but they have just switched over to Car Phone Warehouse and my router drops connection about 30 times a day at the minute.

Anyway I'll tell you a little about myself and what I use the internet for.

I have been with many companies over the years, and thats not changing for the sake of changing i.e

Compuserve (good forums and computer chat)
Zynet ( small company I think they renamed as Eclipse later) I was a reseller for them also
Cix (once again good)
Pipex ( again good a reselller for them also)
Hotchilli ( web hosting reseller and own website hosting reseller)
Eclipse ( Had 2 connections with them) One running a snipe server for 8 players
AOL (through no choice of my own just in the house where i live now before I moved in)

I started business offering support for PC's then  went on to have one of the first ecommerce sites selling HP products. Later went on to design websites for various businesses.

My usage:
I also play Renegade which is an old C&C game of which I have been playing for over 5 years, I am a moderator for one of the servers and I use MIRC to authenticate myself ingame to alow, ban, kick etc. Now with CPW if I disconnect I'm still logged into the MIRC program and I cant get back into game because I cant Authenticate usually takes about 5 mins to able to log back into MIRC. With the forced switch from AOL to CPW and the disconections you can understand I'm a bit annoyed.

I am a regular poster on a lot of the various computer Forums, still keep my hand in.

Anyways thats enough about where I am coming from. My questions:

1)Could someone ping www.westwood.com for me and post the result?

2)I have read a lot on thinkbroadband forum about IDnet and a little here, it seems that everyone is very happy, but quietly keeping it that way which is good lol. Having noticed the amount or lack of posts on thinkbroadband. Is this really the case? I just want a consistant low ping connection.

3)Have many of you experienced greater than expected speeds from the usual stated for exchanges of some distance? I live in the sticks at the minute, but I only really need 1024 down 245 up, but it would be nice to experiance a boost as with all the companys I have been with have never gone above 1024. Now its about 840 down 180 up with CFW. I know this question is subjective, a lot to do with attenuation, signal to noise, distance etc.

4)I have tried the number search and it came back with 5MB* maybe available, I just wondered if many have had your expectations met or exceeded, when switching to IDnet?

5)I have a few Domain Names. Is it possible to host one of my domains within the selected package free web space? Or do I just have to web forwarded it? The website are demonstrating my website I have created etc so not a lot of traffic.

I have a MAC code now and I am looking to sign up this weekend, so if you have the time could you please reply

Thanks in advance  :laugh:

 :welc:

I'm afraid I'm not the one to give you the answers, Rik is the expert and he should be around in a couple of hours.

However, I thought I'd give you a welcome  :karmic: and just say I moved from pipex last October and have been extremely happy, I download now and then and have excellent speeds any time of day.

I'm sure the answers you will get will all be positive.

Look forward to you hopefully joining us soon :)

Quote from: Malc on Feb 01, 2008, 20:47:10
:welc:

I'm afraid I'm not the one to give you the answers, Rik is the expert and he should be around in a couple of hours.

However, I thought I'd give you a welcome  :karmic: and just say I moved from pipex last October and have been extremely happy, I download now and then and have excellent speeds any time of day.

I'm sure the answers you will get will all be positive.

Look forward to you hopefully joining us soon :)

I've just been looking at my logs in my router pages and it tells a woefull story of disconects. I was hoping to check my line attenuation but I changed router from a netgear DG834G to a cable one a Dlink DIR655 with a Draytek Vigor 100, and I cant seem to find any info on my signal to noise on the current line. Maybe Rik could also answer would it help if I were to reconnect up the netgear and provide the line figures in accessing a guestimate of an answer to question 4?

Thanks malc for the welcome  :)

I look forward to recieving Rik's answers

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Malcolm>
C:\Documents and Settings\Malcolm>c:

C:\Documents and Settings\Malcolm>ping www.westwood.com

Pinging napdhome.pogo.com [159.153.235.27] with 32 bytes of data:

Reply from 159.153.235.27: bytes=32 time=118ms TTL=113
Reply from 159.153.235.27: bytes=32 time=117ms TTL=113
Reply from 159.153.235.27: bytes=32 time=126ms TTL=113
Reply from 159.153.235.27: bytes=32 time=146ms TTL=113

Ping statistics for 159.153.235.27:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 117ms, Maximum = 146ms, Average = 126ms

Hi again DeViTTo.

Hope this means something to you and is good news

Malc

edit. bear in mind I'm no expert at this kind of thing!

i join a week ago from toucan m8 , play lots of fps games and dont regret the move at all . And welcome .You will love it here the people are really friendly .

Wish I could play "lots of FPS" unfortunatly I suffer from motion sickness with them, 30 mins is my limit. So I stick to RTS and management

Sorry for diverting the thread a little, Rik and others will resume normal service

Pinging napdhome.pogo.com [159.153.235.27] with 32 bytes of data:

Reply from 159.153.235.27: bytes=32 time=94ms TTL=114
Reply from 159.153.235.27: bytes=32 time=99ms TTL=114
Reply from 159.153.235.27: bytes=32 time=100ms TTL=114
Reply from 159.153.235.27: bytes=32 time=93ms TTL=114

Ping statistics for 159.153.235.27:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 93ms, Maximum = 100ms, Average = 96ms

Thanks Malc, above is CPW its better than AOL was but it lacks consitency in line drops etc but nice pings for USA server.

Thanks guys for the welcome. I have been playing too much of late http://renladder.blackhand-studios.net/ until th CFW problems at least I have a life now lol, but I like my wind down time.

I was suppose to get 4 meg but look at what i get on idnet .


Software Version: 1.09
ADSL Version: 6.0.2.0 
Boot Code Version: 0.01
MAC Address: 00-1C-10-00-EB-35 
   
DSL Status
     
  DSL Status: UP 
DSL Modulation Mode: Auto 
DSL Path Mode: INTERLEAVED 
Downstream Rate: 7616 Kbps 
Upstream Rate: 448 Kbps 
Downstream Margin: 10 db 
Upstream Margin: 23 db 
Downstream Line Attenuation: 21 
Upstream Line Attenuation: 24 
Downstream Transmit Power: 19 
Upstream Transmit Power: 11 
LOS Errors: 0 
   
 
--------------------------------------------------------------------------------
   
Internet Connection
     
  PPP Login: Up 
Internet IP Address: 91.135.9.122
Internet Netmask: 255.0.0.0
Internet Gateway: 212.69.63.51

Quote from: RA-1972 on Feb 01, 2008, 21:03:59
I was suppose to get 4 meg but look at what i get on idnet .

Nice speed to get RA compared to supposed limit  ;D

Not done a test but watching the modem I always get 7616 / 832, never dropped a line once since the first 2 days, which would be retraining.

Hi DeViTTo (I think we may end up just calling you Dev!), and  :welc:

As has been said, Rik is your man here, and you may actually know him from the Compuserve forums, as I know he used to be involved with them, but I will try to add my two penneth.  :)

Quote from: DeViTTo on Feb 01, 2008, 20:35:19
1)Could someone ping www.westwood.com for me and post the result?

I know Malc has already done this, but for a second opinion, here's mine:

Pinging napdhome.pogo.com [159.153.235.27] with 32 bytes of data:

Reply from 159.153.235.27: bytes=32 time=120ms TTL=112
Reply from 159.153.235.27: bytes=32 time=124ms TTL=112
Reply from 159.153.235.27: bytes=32 time=119ms TTL=112
Reply from 159.153.235.27: bytes=32 time=121ms TTL=112

Ping statistics for 159.153.235.27:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 119ms, Maximum = 124ms, Average = 121ms

Quote2)I have read a lot on thinkbroadband forum about IDnet and a little here, it seems that everyone is very happy, but quietly keeping it that way which is good lol. Having noticed the amount or lack of posts on thinkbroadband. Is this really the case? I just want a consistant low ping connection.

Yes, it really is that case that we are all very happy here, and quietly keeping it that way.  :)

Quote3)Have many of you experienced greater than expected speeds from the usual stated for exchanges of some distance? I live in the sticks at the minute, but I only really need 1024 down 245 up, but it would be nice to experiance a boost as with all the companys I have been with have never gone above 1024. Now its about 840 down 180 up with CFW. I know this question is subjective, a lot to do with attenuation, signal to noise, distance etc.

Most people who migrate from other ISPs report improved speeds with IDNet.  Technically, I'm not sure of the reasons why this is, but perhaps the promise of no network contention has something to do with it?

Quote4)I have tried the number search and it came back with 5MB* maybe available, I just wondered if many have had your expectations met or exceeded, when switching to IDnet?

I switched from Pipex last year, and I am now receiving the maximum speeds my line will allow, which always seemed to be throttled before.  This is most noticeable when downloading, occasionally using the P2P networks.

Quote5)I have a few Domain Names. Is it possible to host one of my domains within the selected package free web space? Or do I just have to web forwarded it? The website are demonstrating my website I have created etc so not a lot of traffic.

Can't help you with that one.

QuoteI have a MAC code now and I am looking to sign up this weekend, so if you have the time could you please reply

Thanks in advance  :laugh:

You're most welcome, and we sincerely hope you join - you won't regret it.  ;)

Quote from: Malc on Feb 01, 2008, 21:11:12
Not done a test but watching the modem I always get 7616 / 832, never dropped a line once since the first 2 days, which would be retraining.

At least its consitant and very good speed Malc, you must be on the SuperMax package I was leaning toward
HomeMax for my current usage.

BTW sorry to hear of the motion sickness Malc,  :(

Quote from: Simon on Feb 01, 2008, 21:14:46
Hi DeViTTo (I think we may end up just calling you Dev!), and  :welc:

As has been said, Rik is your man here, and you may actually know him from the Compuserve forums, as I know he used to be involved with them, but I will try to add my two penneth.  :)

I know Malc has already done this, but for a second opinion, here's mine:

Pinging napdhome.pogo.com [159.153.235.27] with 32 bytes of data:

Reply from 159.153.235.27: bytes=32 time=120ms TTL=112
Reply from 159.153.235.27: bytes=32 time=124ms TTL=112
Reply from 159.153.235.27: bytes=32 time=119ms TTL=112
Reply from 159.153.235.27: bytes=32 time=121ms TTL=112

Ping statistics for 159.153.235.27:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 119ms, Maximum = 124ms, Average = 121ms

Yes, it really is that case that we are all very happy here, and quietly keeping it that way.  :)

Most people who migrate from other ISPs report improved speeds with IDNet.  Technically, I'm not sure of the reasons why this is, but perhaps the promise of no network contention has something to do with it?

I switched from Pipex last year, and I am now receiving the maximum speeds my line will allow, which always seemed to be throttled before.  This is most noticeable when downloading, occasionally using the P2P networks.

Can't help you with that one.

You're most welcome, and we sincerely hope you join - you won't regret it.  ;)

Thanks Simon please do call me DeV most people do in game etc.

The promise of no network contention I find interetsing. Is this with the Supermax package or throughout the range? There must be a contention limit on the network for different packages surely?

What is the backbone of IDnet? 

One of the things that also is pulling toward IDnet is the credited partners that are hosted with IDnet and the length of time this company has been running. The friendly atmosphere here is also a welcome point. Its nice not to see anyone ranting about their connection issues over and above the normal outages.

Is anyone else playing games based in the USA how do they find gaming over that distance?

Sorry more questions lol

Quote from: DeViTTo on Feb 01, 2008, 21:16:15
At least its consitant and very good speed Malc, you must be on the SuperMax package I was leaning toward
HomeMax for my current usage.

BTW sorry to hear of the motion sickness Malc,  :(

Yes, supermax I use private p2p trackers, with no port blocking what so ever, now and then, don't use 60gig, but I like the upload speeds.

NP with the sickness, I prefer RTS, and I can play outdoor games like farcry, HL2 and Crysis, it's the corridors that get me

i get pings in the region of 100ms to the site you suggested.

i live in the sticks the line is cr*p found using a 2700HGV router improved things dramatically not so much speed but connection stability. and at the start (moved house) i was getting 150+ dissconnections a day.

with idnet you get a very good level of service and support yes they are not the cheapest in the country. but you get what you pay for.

i looked for several week's (about 6 in all) before deciding to come here.

with idnet you get the following (at the moment and the forseable future)

no congestion (except at possibly the exchange) seems no matter what package you are on

support that actually knows what they are talking about to reiterate i have called them twice both times the phone rang only 4-5 times before being answered.

first support call really shook me it went like this:-

Hi just signed up to you guy's and am having a problem.

ans: Ok whats the problem?

Im having trouble re-configuring my router etc etc....

ans: Hmm try XYZ ill hold while you try that or would you like me to call you back in 5minutes to see if that worked? as our "expert" in this field is making a cup of tea for all of us at the moment and that doesn't happen very often.

so i thought right ill try them out and said okay ill try that can you get HIM to call me back in 5?

ans: Yes okay will do.

now i was gobsmacked when in 3minutes and 36 seconds (yes im sad i was timing them) I got a call back from the expert saying see you got it working do you have any other queries? He had obviously bothered to look into my problem and monitor to see if i got connected!

Now thats what i call service with a human touch.

the second service call went along the lines of:-

My internet connection seems dead? (i was calling from my mobile at time as i couldnt find any home phones)

ans:- yes Mr Jac**** let me have a look.......Hmm Can i call you back in 5 minutes

within 5 minutes they called me back and said:- We have been in contact with BT can you check your home phone please, (checked and dial tone) yes thats what we thought can you try calling a number outside your exchange? (checked and would not work) ah that confirms it your exchange is suffering a major outage you will or should be able to call anyone within the exchange but the exchange has been cut from the outside world. We have logged a fault but please contact bt to report that your phone is not working as well.

Later i discovered the whole village was in the same predicament but had no idea why, Idnet did know why.

makes a change to talk to people who actually know what they are doing.

and no i do not work for idnet

yes i am an engineer, i work on telephony/gsm/voip server's, i gave up the pc maint side as i found end user customers a pain in the A***e i decided to specialize and now only work on servers.

im on the Home SuperMax coz i need the upload speed for voip and vpn that i use (im a remote engineer)

Hi Dev,

Quote from: DeViTTo on Feb 01, 2008, 21:28:42
The promise of no network contention I find interetsing. Is this with the Supermax package or throughout the range? There must be a contention limit on the network for different packages surely?

I can only quote from the website, which says: No contention on our network is achieved by not oversubscribing our broadband services and ensuring that bandwidth investment exceeds customer demand. This means that our goals of the highest performance and reliability can be maintained.

QuoteWhat is the backbone of IDnet?

Haven't a clue - but one of our techies will tell you later.  :)

QuoteThe friendly atmosphere here is also a welcome point. Its nice not to see anyone ranting about their connection issues over and above the normal outages.

It's one of the things which drew me to IDNet as well.  I run my own PC forum and really didn't want to get hooked on another one, but with this crowd, it's hard not to get involved.  We do tend to crow a bit about IDNet, but we believe we have something to crow about! 

Quietly.  ;)

Quote from: g7pkf on Feb 01, 2008, 21:39:46
i get pings in the region of 100ms to the site you suggested.

i live in the sticks the line is cr*p found using a 2700HGV router improved things dramatically not so much speed but connection stability. and at the start (moved house) i was getting 150+ dissconnections a day.

with idnet you get a very good level of service and support yes they are not the cheapest in the country. but you get what you pay for.

Thats all I'm wanting or expecting, but it would also be nice being in the sticks to have a little more speed if it can be found

Quote

yes i am an engineer, i work on telephony/gsm/voip server's, i gave up the pc maint side as i found end user customers a pain in the A***e i decided to specialize and now only work on servers.

Thanks g7pkf its nice to hear from a person in the field so to speak, it sounds if at times it has been litrally. its good to see that a company knows what BT is doing, a lot more than most even want to know or even bother to care to know and IDnet look as though they want to know because it could effect their quality of service. Good to hear Thanks

Quote from: Simon
It's one of the things which drew me to IDNet as well.  I run my own PC forum and really didn't want to get hooked on another one, but with this crowd, it's hard not to get involved.  We do tend to crow a bit about IDNet, but we believe we have something to crow about! 

Quietly.  ;)

LoL ;)

Reading this thread and following on from my report, I'll add ATM I'm only using a 3 year old modem, not a router, something which I intend to invest in, in the next few weeks.

I assume that will make a difference to my results :)

Quote from: Malc on Feb 01, 2008, 22:01:30
Reading this thread and following on from my report, I'll add ATM I'm only using a 3 year old modem, not a router, something which I intend to invest in, in the next few weeks.

I assume that will make a difference to my results :)

I think your best asking one of the techies, but my switch to my cable modem/giga router with adsl modem, helped my connection. especially the QOS which enables me to traffic shape my internal network so I achieve priority over other traffic on the network. Especially UDP the protocol that is used it most games.

My ping times improved as well, became a little more consistant, but this is subjective and i think, because is really more down to the network than the router, no of hops etc. Maybe the techies will comment here more Malc.

I have reconnected my Netgear DG834G and got some line info which may be of help when Rik looks at this post.


[attachment deleted by admin]

Welcome, DeV.  :welc:

With your current stats, you're only looking at getting around a 2.5Mb sync rate on Max. I have a similar attenuation figure as you and get around 5Mb. The problem is your noise margin, but luckily, of the two figures, this is the one that you can improve. :)

Do you have a NTE5 master socket (http://www.readman.dsl.pipex.com/other/UKphonecatwiring_files/image012.jpg)? If so, remove the front faceplate (as shown in the picture - be careful as any extension wiring will be connected to this plate inside the socket) and connect your router to the socket behind (the test socket). Then please re-post your stats. If things improve, we can make suggestions about how you can improve the situation in the long-term, which will yield you higher sync.

Sync rate and speed are commonly confused. The sync is something that's outside the ISP's control as it's determined by your line characteristics. The speed you will achieve on IDNet is the maximum possible for that sync rate. It's important to appreciate the distinction as IDNet can't give you great speeds if the sync rate is poor to start with.

I look forward to hearing back from you, and welcome once again. :)

Quote from: Sebby on Feb 01, 2008, 23:00:47
Welcome, DeV.  :welc:

With your current stats, you're only looking at getting around a 2.5Mb sync rate on Max. I have a similar attenuation figure as you and get around 5Mb. The problem is your noise margin, but luckily, of the two figures, this is the one that you can improve. :)

Do you have a NTE5 master socket (http://www.readman.dsl.pipex.com/other/UKphonecatwiring_files/image012.jpg)? If so, remove the front faceplate (as shown in the picture - be careful as any extension wiring will be connected to this plate inside the socket) and connect your router to the socket behind (the test socket). Then please re-post your stats. If things improve, we can make suggestions about how you can improve the situation in the long-term, which will yield you higher sync.

Sync rate and speed are commonly confused. The sync is something that's outside the ISP's control as it's determined by your line characteristics. The speed you will achieve on IDNet is the maximum possible for that sync rate. It's important to appreciate the distinction as IDNet can't give you great speeds if the sync rate is poor to start with.

I look forward to hearing back from you, and welcome once again. :)

Hi Sebby Ill take the modem downstairs tommorow and connect into the master, i'm off on an extension at the min which has not caused me a problem until all the CPW problems. I'll post in the afternoon, thanks for the welcome :-)

Hi Dev.

C:\Users\Lance>ping www.westwood.com

Pinging napdhome.pogo.com [159.153.235.27] with 32 bytes of data:

Reply from 159.153.235.27: bytes=32 time=96ms TTL=109
Reply from 159.153.235.27: bytes=32 time=97ms TTL=109
Reply from 159.153.235.27: bytes=32 time=98ms TTL=109
Reply from 159.153.235.27: bytes=32 time=96ms TTL=109

Ping statistics for 159.153.235.27:
   Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 96ms, Maximum = 98ms, Average = 96ms

C:\Users\Lance>tracert www.westwood.com

Tracing route to napdhome.pogo.com [159.153.235.27]
over a maximum of 30 hops:

 1     2 ms     1 ms     1 ms  home [192.168.1.254]
 2    52 ms    21 ms    21 ms  telehouse-gw2.idnet.net [212.69.63.55]
 3    23 ms    21 ms    22 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243
]
 4    27 ms    20 ms    23 ms  w-s-1.lon1.arbinet.net [213.232.64.56]
 5    98 ms    95 ms    93 ms  Gi12-0.lon-wal-core-2.interoute.net [217.118.119
.33]
 6    94 ms    93 ms    94 ms  PO6-0.nyc-002-access-1.interoute.net [212.23.43.
149]
 7    93 ms   103 ms    93 ms  Gi7-0.nyc-002-access-3.interoute.net [212.23.43.
138]
 8    93 ms    93 ms    94 ms  PO4-0.was-001-access-1.interoute.net [84.233.183
.81]
 9   153 ms    99 ms    93 ms  PO0-0.was-001-inter-1.interoute.net [84.233.183.
86]
10    93 ms    93 ms    93 ms  if-6-0-2.core4.AEQ-Ashburn.teleglobe.net [216.6.
42.13]
11   104 ms    96 ms    95 ms  0.so-2-3-0.BR1.DCA5.ALTER.NET [204.255.169.85]
12    98 ms    95 ms    98 ms  0.so-1-1-0.XT2.DCA5.ALTER.NET [152.63.43.178]
13    96 ms    95 ms    96 ms  0.so-6-0-0.XL4.IAD8.ALTER.NET [152.63.0.130]
14    96 ms    95 ms    96 ms  GigE7-0-0.GW8.IAD8.ALTER.NET [152.63.33.17]
15   102 ms    95 ms    99 ms  ea-gw.customer.alter.net [157.130.82.94]
16   100 ms    99 ms    97 ms  159.153.224.174
17    99 ms    99 ms   110 ms  eaocore01-eqx-iad.ea.com [159.153.224.90]
18   105 ms    97 ms   109 ms  www.ea.com [159.153.235.27]

Trace complete.

To try and answer some of your questions...

There is no contention at all accross all packages on the IDNet network. However, you may experience local congestion at your BT exchange.

Not sure what you mean by backbone. They have BT centrals, which they (as part of the no contention promise) make sure don't get overloaded and plan forward for capacity, rather than reacting to current needs.

To cover point four in your OP, that is a BT estimate, and actual speed will vary. Whether it is better or worse is entirely dependant on BT's estimate, and sometimes they can be wildly wrong!

As has been said, you'll have to look long and hard for someone who isn't happy with their IDNet connection.

Hope this helps!

Quote from: DeViTTo on Feb 01, 2008, 23:18:46
Hi Sebby Ill take the modem downstairs tommorow and connect into the master, i'm off on an extension at the min which has not caused me a problem until all the CPW problems. I'll post in the afternoon, thanks for the welcome :-)

No problem. :)

I'm not saying that your internal wiring will cause you problems on Max; just that you might be disappointed, because you're not going to achieve a very good sync at present. There's certainly a lot of room for improvement.

When you go to the master socket, make sure you take the faceplate off and connect behind it; connecting to the master - believe it or not - is not different to connecting to an extension socket. Only the test socket will eliminate the extension wiring completely.

Quote

Is anyone else playing games based in the USA how do they find gaming over that distance?

Sorry more questions lol

Dev, I host a racing league using a server in Canada, I alway connect to it with a ping of around 100ms, that's fine for a driving game.

Quote from: Lance on Feb 01, 2008, 23:24:42
Hi Dev.
There is no contention at all accross all packages on the IDNet network. However, you may experience local congestion at your BT exchange.

To give you an idea of my exchange I come off the ST Austell Exchange in Cornwall. Do you have or know of any figures as too number of broadband users currently using this exchange, and the current state i'e moderness of its equipment? A friend of mine actually installs all the equipment in the BT exchangess for CPW and he has seen some old equipment connected up to fibre. A lot of the connections of the small vlillage exchanges he has visited have had over 1000 people from 2 villages going through 1 10/100 hub.

Quote
Not sure what you mean by backbone. They have BT centrals, which they (as part of the no contention promise) make sure don't get overloaded and plan forward for capacity, rather than reacting to current needs.

I was only enquiring as to backbone, like pipex had its own backbone that other providers shared maybe i'm wrong here. I understand that your using BT centrals.

Quote
As has been said, you'll have to look long and hard for someone who isn't happy with their IDNet connection.

Hope this helps!

Thankyou for the Traceroute BTW and this all helps :-)

Quote from: Glenn on Feb 01, 2008, 23:32:48
Dev, I host a racing league using a server in Canada, I alway connect to it with a ping of around 100ms, that's fine for a driving game.

That would suit my game no problem at all as I have been used to 120 -180+ thanks for that Glen

This may be useful.
http://www.samknows.com/broadband/exchange.php?ecode=WWSAUS

This give you some idea of the actual capacity status of the exchange over the last couple of months:

http://usertools.plus.net/exchanges/?exchange=St%20Austell&exact=933&plugin=vp

Quote from: Noreen on Feb 02, 2008, 00:11:24
This may be useful.
http://www.samknows.com/broadband/exchange.php?ecode=WWSAUS

Very useful Thanks Noreen, I dont think i'm on an LLU I have heard its difficult to get off them if i'm correct. Although I think a lot of companies are switching people to them without telling them.

Quote from: madasahatter on Feb 02, 2008, 00:25:29
This give you some idea of the actual capacity status of the exchange over the last couple of months:

http://usertools.plus.net/exchanges/?exchange=St%20Austell&exact=933&plugin=vp

Also very useful Thankyou Both Hmm dont like the Amber status :-(

Quote from: DeViTToThat would suit my game no problem at all as I have been used to 120 -180+ thanks for that Glen

Actually incorrect pings are about between 150 - 250+ in game. I wonder what a connection from IDnet would give in game? Seems i'll be submitting my newly aquired MAC code soon on an application form, thankyou all so far for your responses.

I think it just takes a couple of days longer to escape from an LLU, Dev.

Plus IDNet are one of the few ISPs not to charge the migration fee for LLU migrations. :)

Quote from: Simon on Feb 02, 2008, 00:51:34
I think it just takes a couple of days longer to escape from an LLU, Dev.

At least your a company that doesn't see this as too much of a hurdle

Quote from: Lance on Feb 02, 2008, 00:58:29
Plus IDNet are one of the few ISPs not to charge the migration fee for LLU migrations. :)

Thats good to hear also. I dont think i'm on an LLU though.

Quote from: Sebby on Feb 01, 2008, 23:00:47

Do you have a NTE5 master socket (http://www.readman.dsl.pipex.com/other/UKphonecatwiring_files/image012.jpg)? If so, remove the front faceplate (as shown in the picture - be careful as any extension wiring will be connected to this plate inside the socket) and connect your router to the socket behind (the test socket). Then please re-post your stats. If things improve, we can make suggestions about how you can improve the situation in the long-term, which will yield you higher sync.

I look forward to hearing back from you, and welcome once again. :)

Seb, Had a look downstairs the master socket is not of the type required. I understand what you are looking for its just a normal faceplate. So I cant give any readings off it, unless I connect to the socket as usual, I dont suppose that will be of much help, just shortens the test a little i.e not being so far a way from the socket as the socket I am using now.

I did a second test though from the socket anyway, from the faceplate side as I couldn't the other way.

FYI Seb

[attachment deleted by admin]

Hi Dev

Welcome to the forum, have a karma.   :welc: :karmic:

I think everyone else has covered the points your raised, so for once I'll keep quiet, well relatively anyway. ;)

IDNet have never released details of their network that I'm aware of, but if you give them a ring on 0800 0267237, they may be able to give you a little more information than we can. It's possibly worth pointing out that, although we work closely with IDNet, none of us works for them, so we can only give you our opinions, or information that we've obtained. Keep a note of that phone number, it's the same one you use for support calls, if you ever have to make one.

My pings, from an interleaved line, are:

ping www.westwood.com

Pinging napdhome.pogo.com [159.153.235.27] with 32 bytes of data:

Reply from 159.153.235.27: bytes=32 time=98ms TTL=111
Reply from 159.153.235.27: bytes=32 time=101ms TTL=111
Reply from 159.153.235.27: bytes=32 time=101ms TTL=111
Reply from 159.153.235.27: bytes=32 time=100ms TTL=111

Ping statistics for 159.153.235.27:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 98ms, Maximum = 101ms, Average = 100ms

Interleaving is reputed to add around 20ms.

Another Compuserve vet, eh. That's at least three of us now. :)

Quote from: Rik on Feb 02, 2008, 09:49:52

Another Compuserve vet, eh. That's at least three of us now. :)

Thanks Rik for the welcome and your Ping times, very good figures considering the interleaving.

Yep compuserve days were about crikey 28years beginning of the 90's is it that long damn I feel old now. I used to like the community on Compuserve allways willing to help and a good source of info, with a lot of major companies offering support online with them.

I'm getting old, just had a look at this post http://www.idnetters.co.uk/forums/index.php?topic=5815.0
How very true, I'm about 2/3 way along, but I think there should be another Wheel added before the ambulance the sports car a last capture of youth. I ride a motorbike myself lol.

Hi Dev

Looking at your figures, I'd expect you to sync at around 55-5700k, so you'd get a profile of 5000k, throughput about 4700 - all other things being equal.

My pings to the BBC or IDNet are usually around 24ms, so you can imagine what it would be like without interleaving. :)

Thinking back to Compuserve just turned my beard a shade whiter. ;) They were happy days. I ran the Adobe forums, plus a couple of Thom Hartman's DTP forums. I got sucked in to the community when I asked for help with a printer driver for an HP Laserjet, and someone I'd never spoken to, in the States, wrote me one over the weekend. The camaraderie was massive, and I think you'll find it's just as strong here. :)

I want to know where the skateboard fits in. ;)

Quote from: DeViTTo on Feb 02, 2008, 09:05:13
Seb, Had a look downstairs the master socket is not of the type required. I understand what you are looking for its just a normal faceplate. So I cant give any readings off it, unless I connect to the socket as usual, I dont suppose that will be of much help, just shortens the test a little i.e not being so far a way from the socket as the socket I am using now.

I did a second test though from the socket anyway, from the faceplate side as I couldn't the other way.

Your stats are significantly better in that socket! So much so that you'd get about 5.7Mb sync! Often you'd expect for the results to be similar on any socket, so it's funny that they're that much better on that socket. Did you use the same filter on the master as the extension?

One thing you can do to start with is remove the ring wire from each socket. Modern telephones don't need this wire connected, and it's usually the culprit for picking up noise in extension wiring. What you need to do is open every socket in your property and remove the ring wire; it'll most probably be orange, and will always be connected to terminal number 3. If you do go ahead with doing this, please re-post your stats from the extension socket.

Alternatively, if it's feasible, you could just site your router at the socket downstairs as it offers a significant improvement.

Quote from: Rik on Feb 02, 2008, 10:15:10
Hi Dev

Looking at your figures, I'd expect you to sync at around 55-5700k, so you'd get a profile of 5000k, throughput about 4700 - all other things being equal.

My pings to the BBC or IDNet are usually around 24ms, so you can imagine what it would be like without interleaving. :)

Hmm thats good news about what should be available thankyou RiK

Quote from: Sebby on Feb 02, 2008, 10:21:45
Your stats are significantly better in that socket! So much so that you'd get about 5.7Mb sync! Often you'd expect for the results to be similar on any socket, so it's funny that they're that much better on that socket. Did you use the same filter on the master as the extension?

One thing you can do to start with is remove the ring wire from each socket. Modern telephones don't need this wire connected, and it's usually the culprit for picking up noise in extension wiring. What you need to do is open every socket in your property and remove the ring wire; it'll most probably be orange, and will always be connected to terminal number 3. If you do go ahead with doing this, please re-post your stats from the extension socket.

Alternatively, if it's feasible, you could just site your router at the socket downstairs as it offers a significant improvement.

No it was a different filter, I have many spares could try one again on this line. I have heard of the bell wire, which I might well do, this farmhouse is about 1950's ish I would say so the old telephone wiring is probably still intact. I could allways run another ext off the main socket if necessary but difficult routing the cables though. I'm hard wired which I prefer so if the figures are not that bad upstairs I would rather remain on the existing ext socket. I'm out for a few hours I will repost later when I have had a chance to look at the bell wires.

Removing the ring wire can have almost miraculous results, so it's well worth a try. I'm not sure you'd benefit from adding yet another extension. How feasible would it be to have the router at the master socket and run a Ct5 (or better) ethernet cable to the machine(s)?

Quote from: DeViTTo on Feb 02, 2008, 10:45:34
No it was a different filter, I have many spares could try one again on this line. I have heard of the bell wire, which I might well do, this farmhouse is about 1950's ish I would say so the old telephone wiring is probably still intact. I could allways run another ext off the main socket if necessary but difficult routing the cables though. I'm hard wired which I prefer so if the figures are not that bad upstairs I would rather remain on the existing ext socket. I'm out for a few hours I will repost later when I have had a chance to look at the bell wires.

The reason I asked about the filter is because it seems strange that you saw such an improvement at the master socket; despite it being the master socket, I expect results to be similar when there is extension wiring in place. Perhaps try the other filter in the extension socket?

I'm not sure it's worth adding another extension. You'd be better to re-wire the current extensions with Cat5 cable.

Quote from: Sebby on Feb 02, 2008, 11:55:28
The reason I asked about the filter is because it seems strange that you saw such an improvement at the master socket; despite it being the master socket, I expect results to be similar when there is extension wiring in place. Perhaps try the other filter in the extension socket?

I'm not sure it's worth adding another extension. You'd be better to re-wire the current extensions with Cat5 cable.

Hi Seb I've disconnected all the orange bell wires attached to the sockets that I can locate and have replaced the upstairs filter that I was linked to. I have also taken another reading which I will provide here.

Please take a look I think it might have improved, but I would welcome your comments.

[attachment deleted by admin]

You've gained 3db extra noise margin and lost 1db in attenuation, that will hopefully gain you about 500k in connections speed. :)

Rik  ;D

Looks good I will be signing up today. It would be nice to achieve better than 1024 for a change.

More importantly I require low consistant pings in game to the US server I mentioned. I think I will start with the Homemax package any comments regarding which to start off with, is there a hit when changing up to SuperMax because of switch in exchange etc?

I think I read somewhere that it is allowed but costs can occur if you wish to swap back to lower package.

Hi Dev

There is a charge for swapping between Super Max and the rest of the range as it incurs a cost from BT. Switching between PAYG, Lite and Max is free though. All packages are treated the same in terms of 'overrun' though, you will not be throttled in any way, you will simply be charged £1/GB for the extra bandwidth. You will be warned by email if it looks likely that you will overshoot in a month, and you can sign up to the RSS feed to get a daily usage figure and monthly total/projection. This data is also available via your accounts page.

When you receive the welcome email with your login details, you can go to the accounts page to set up your email accounts (as many as you want, IMAP, POP3 or web, 100MB box limit, 10MB attachment limit), you can also set up spam filtering, forwarding etc, plus your web space, blog space and photo album. All of these are available for immediate use.

Quote from: DeViTTo on Feb 02, 2008, 15:17:57
Hi Seb I've disconnected all the orange bell wires attached to the sockets that I can locate and have replaced the upstairs filter that I was linked to. I have also taken another reading which I will provide here.

Please take a look I think it might have improved, but I would welcome your comments.

Sorted! ;D

You could well get full sync with these stats, though I suspect it'll be around 7.5Mb, which won't be far off anyway. Still, that's quite an improvement from the 2.5Mb you would've got if you hadn't fiddled around with anything. :)

Quote from: Sebby on Feb 02, 2008, 16:02:51
Sorted! ;D

You could well get full sync with these stats, though I suspect it'll be around 7.5Mb, which won't be far off anyway. Still, that's quite an improvement from the 2.5Mb you would've got if you hadn't fiddled around with anything. :)

Hey ty:-) Trouble is I have just tried to sign up and now for some reason my tel no reports 2mb* I'm sure it stated 5Mb* the other day. I tried both packages as well. any comments


Good news
You can migrate to 2Mb* IDNet Broadband on 01208*****.

*This is an estimation provided by BT based on the distance from your local exchange. The actual maximum download speed that your line can support is determined by the equipment at the exchange within the first 10 days of service.

Speeds are not only affected by your proximity to your local telephone exchange but also by the quality of your phone line. Actual download speeds can vary from below 2 Mbps during peak times, up to a maximum of 7.15 Mbps.

Quote from: DeViTTo on Feb 02, 2008, 16:06:43
*This is an estimation provided by BT based on the distance from your local exchange. The actual maximum download speed that your line can support is determined by the equipment at the exchange within the first 10 days of service.

The checker is notoriously 'wobbly'. It's actually only any real use once you've had Max on the line and MSR has been established. Go ahead and order, IDNet will get you going as fast as your line will go. If you're concerned, give them a ring on Monday with your line stats, and they'll give you an honest assessment.

Ok I'm signing up now going to try Homemax and see how that fairs with my usage etc.   :)

We look forward to seeing you amongst us, maybe Friday with a bit of luck. :)

Quote from: Rik on Feb 02, 2008, 16:24:25
We look forward to seeing you amongst us, maybe Friday with a bit of luck. :)

I hope so to, but gotta sort out sign up issue with Simon or Customer Support first.

That shouldn't delay anything, nothing would move till Monday anyway. :)

Quote from: DeViTTo on Feb 02, 2008, 16:06:43
Hey ty:-) Trouble is I have just tried to sign up and now for some reason my tel no reports 2mb* I'm sure it stated 5Mb* the other day. I tried both packages as well. any comments

Don't worry about the availability checker; Max is rate-adaptive and so it doesn't matter what it says. :)

Quote from: Sebby on Feb 02, 2008, 17:04:38
Don't worry about the availability checker; Max is rate-adaptive and so it doesn't matter what it says. :)

Thanks I hope it works out better than expected I'll continue to post the result as it could prove useful to others. Anyone know of the contention in the exchange on SuperMax as my exchange is on Amber I'm thinking I might as well go for that. Any thoughts on the two packages homemax and supermax? 

Is it 20:1 like business packages?

Notionally, Max packages don't have contention ratios. In practice, SuperMax is more akin to 20:1 while vanilla Max is more akin to 50:1.

Quote from: Rik on Feb 02, 2008, 17:13:47
Notionally, Max packages don't have contention ratios. In practice, SuperMax is more akin to 20:1 while vanilla Max is more akin to 50:1.

Hmm thats why i thought around 20:1 seems about right, could be usefull when my exchange is supposedly on Amber methinks. ;)

It won't do you any harm at any time and, of course, you'll get the higher upload speed.

Quote from: Rik on Feb 02, 2008, 17:17:46
It won't do you any harm at any time and, of course, you'll get the higher upload speed.

Which could be usefull when I ftp my Qnap from elsewhere ;D

Quote from: DeViTTo on Feb 02, 2008, 17:11:43
Thanks I hope it works out better than expected I'll continue to post the result as it could prove useful to others. Anyone know of the contention in the exchange on SuperMax as my exchange is on Amber I'm thinking I might as well go for that. Any thoughts on the two packages homemax and supermax? 

There's no contention ratios as such on Max. FYI, my exchange is showing red and my speeds are maximum at all times. I'd start off on Home Max as I'm sure it will fit the bill perfectly. :)

Quote from: Sebby on Feb 02, 2008, 17:48:30
There's no contention ratios as such on Max. FYI, my exchange is showing red and my speeds are maximum at all times. I'd start off on Home Max as I'm sure it will fit the bill perfectly. :)

Thanks Seb I will once I sort out the sign up problem I had earlier with Simon or someone else on Monday.

Try and call first thing, if you can. I had a problem with sign up on the Friday and left it until the Monday and they'd already submitted my order to BT. Now that's service, but if you want to change something like the package, it's worth getting it sorted ASAP. :)

When I signed up the BT estimate was 2Mb, but I get 7.5Mb, so I wouldn't read to much into it.

Also, not as you would want to use it, but the contract cancellation is only 1 month at ID

Quote from: Malc on Feb 02, 2008, 18:47:01
When I signed up the BT estimate was 2Mb, but I get 7.5Mb, so I wouldn't read to much into it.

Also, not as you would want to use it, but the contract cancellation is only 1 month at ID

Thanks Malc 2mb is better than 800-900 but it would be nice crossed fingers and see. Like Rik said it could be Friday ;D

Good luck!

Quote from: DeViTTo on Feb 02, 2008, 18:49:18
Thanks Malc 2mb is better than 800-900 but it would be nice crossed fingers and see. Like Rik said it could be Friday ;D

Don't panic, you will not get 2Mb. Forget what it says; your line stats tell the true story. ;)

Hmm

compuserve.

now being really sad i still use either the first 4 or last 4 digits of my compuserve address as my pin number for my ccard or bcard.

those were the day,s.

my first ransatlantic conversation was with a guy using the internal company network (if you could call it that)/

1985 that was pre compuserve days, wow what a buzz that was!!

Quote from: g7pkf on Feb 02, 2008, 21:36:15
Hmm

compuserve.

now being really sad i still use either the first 4 or last 4 digits of my compuserve address as my pin number for my ccard or bcard.

those were the day,s.

my first ransatlantic conversation was with a guy using the internal company network (if you could call it that)/

1985 that was pre compuserve days, wow what a buzz that was!!

Yep those were the days can't remember my UserID in fact I was trying to work out when I joined them I think early 90's it was a long time ago when you work it out. I used to love the various computer support forums and the community. Used to have some big company players online was about the only place to go to get drivers and support.

I even named my company using a part of the name compusolve as a take on it, trouble was another company in wales had the same name. So i had to revise it for my online trading name.

Quote from: Rik on Feb 02, 2008, 09:49:52


Another Compuserve vet, eh. That's at least three of us now. :)

Used to be on compuserve about the time  the 56k dial up modems became available. 

Those were the days....£20 pm to connect to compuserve plus phone bill on top :eek4:

Quote from: pup on Feb 02, 2008, 22:20:56
Used to be on compuserve about the time  the 56k dial up modems became available. 

Those were the days....£20 pm to connect to compuserve plus phone bill on top :eek4:

hmm i think I conneted with 14.4 Robotics first or maybe a 4800 if my memory is correct then later 28k actually I dont think I hit 33k with them or 56k hardware with them cant remember. Nice to meet you BTW.

I was never with CompuServe (maybe I'm too young) but I was with AOL. I remember when we got our 56k US Robotics modem. It seemed so advanced. ;D

i remember it taking 2-4 hrs to dl a 20meg program...............bit like tiscali really  :doh:

Quote from: Sebby on Feb 02, 2008, 22:31:49
I was never with CompuServe (maybe I'm too young) but I was with AOL. I remember when we got our 56k US Robotics modem. It seemed so advanced. ;D

:)

Yea it was a good modem Seb one of the fastest apart from a Lasat I had which was fast. I miss the old modem handshaking days when there was no internet so to speak. I have a friend who I speak on MSN every day and hes the main person i used to communicate with my old 4800 through to a 56k Robotics before Broadband.

Quote from: pup on Feb 02, 2008, 22:38:42
i remember it taking 2-4 hrs to dl a 20meg program...............bit like tiscali really  :doh:

Damn that was a big file  ;D I can see why Tiscali would struggle today lol. I wouldn't dream of downloading that size file on my old 3600-4400 would of taken a day.

My first forays online were via Prestel.... Rather expensive Ceefax as my dad called it!

Quote from: Si on Feb 02, 2008, 22:42:38
My first forays online were via Prestel.... Rather expensive Ceefax as my dad called it!

I've heard of it, but never used it. I used to connect to all the BBS boards apart from modeming my friends as thats about all there was back then. Hi Si I seee you recently joined Idnet and your a happy customer good to see.

Quote from: pup on Feb 02, 2008, 22:38:42
i remember it taking 2-4 hrs to dl a 20meg program...............bit like tiscali really  :doh:

:rofl:

I remember that downloading something like Internet Explorer was a mammoth task!

Quote from: DeViTTo on Feb 02, 2008, 22:48:25
Hi Si I seee you recently joined Idnet and your a happy customer good to see.

Hello.  :) Yes, 2nd day connected and couldn't be happier. The migration was painless (and zero downtime coming from an LLU on Friday lunchtime - well done BT) and what was particularly refreshing was speaking to IDNet before I signed up. I rang up to ask a few basic questions, discuss the LLU migration, etc and they were extremely helpful, professional and friendly - and at that point I was just a prospective customer. Absolute breath of fresh air to as I came from Piscali/Tipex.

To cap it all I'm currently enjoying best-ever speeds from broadband. I now have the same max sync as I had with my previous provider, but I'm getting almost 2Mb more out of the same line. Nuff said!

Great news, Si. :)

Quote from: Si on Feb 02, 2008, 22:42:38
My first forays online were via Prestel.... Rather expensive Ceefax as my dad called it!

Likewise. BBC Micro and the Prestel adaptor... I used to sell software on there.

We had Prestel in our public library, which was free to use.  It just seemed like a glorified teletext to me, and I probably didn't get the most out of it, but it was fun and interesting all the same.  I used to get chucked off it in the end, because I was there for so long, probably costing them a fortune!

Got my date and time 7th 6pm and BTW went for supermax package, will try this one as it probably suits us better, plus the fact its my main interest so I can warrant the extra expense.

I just hope my line stats prove that I get a better speed than it is now. This was the best I got on CPW.

:-[

[attachment deleted by admin]

I'd be surprised if IDNet couldn't improve on that. :)

Most migrations happen in the early hours, so hopefully when you get up on the 7th you'll be able to change your login details and connect to IDNet. That speedtest on CPW is just painful!

I changed to the Home Max package today, just for this month. I emailed Simon at 10:08am, and a couple of emails to and from later, it was all changed by 10:15am. Obviously, I could have done it in a minute over the phone, but 7 minutes by email, that's what I call service!

Quote from: Rik on Feb 04, 2008, 19:31:18
I'd be surprised if IDNet couldn't improve on that. :)

Well im hoping they can, but it really is contention and quality of connection I want with good pings. If speed comes with it as well i'll be one happy bunny.  ;D

Quote from: Lance on Feb 04, 2008, 19:33:33
Most migrations happen in the early hours, so hopefully when you get up on the 7th you'll be able to change your login details and connect to IDNet. That speedtest on CPW is just painful!

I changed to the Home Max package today, just for this month. I emailed Simon at 10:08am, and a couple of emails to and from later, it was all changed by 10:15am. Obviously, I could have done it in a minute over the phone, but 7 minutes by email, that's what I call service!

I'll probably be at work so it will be nice to try it that evening anyways before weekend. How are you finding that package over the HomeMax Lance?

I was going to go along with Sebbys advice, but I thought what the hell plus I have someone else who is contributing.

Sorry Dev, I should have made it more clear. I moved from the Home Lite (5gb download allowence) to the Home Max package (30gb download allowence). My reason for doing this is because I'll be downloading nearly 30gb this month, and it's obviously much cheaper to pay for the Home Max package, rather than the extra £1 per GB charge!

As it is the same BT package, there is no difference between them.

Quote from: Lance on Feb 04, 2008, 21:34:04
Sorry Dev, I should have made it more clear. I moved from the Home Lite (5gb download allowence) to the Home Max package (30gb download allowence). My reason for doing this is because I'll be downloading nearly 30gb this month, and it's obviously much cheaper to pay for the Home Max package, rather than the extra £1 per GB charge!

As it is the same BT package, there is no difference between them.

Oh I see Lance, I'm hoping the Supermax promises what it says i.e priority at the exchange.have to wait and see i'll keep posting any results though, might be useful for others. Considering my base line where i'm at now anthing would be an improvement lol

With the stats for your line, an improvement is certain!  8)

Yep, you will see an improvement, that I'm sure of. ;)

hmm just read another post his stats didnt improve right away, I'm still worried the message said 2mb, i'm hoping and crossing fingers that it does get better.

;D I'll be the best prommoter for idnet if I get anywhere near 6mb download :-)

I Take it you meant my post dev.

im certain it will improve, im still happy with the service so far ;D

Sometimes it takes a few days for your profile to increase, but I imagine that for you you will see a rapid improvement due to the big jump up in sync speed.

Quote from: DeViTTo on Feb 04, 2008, 23:01:13
hmm just read another post his stats didnt improve right away, I'm still worried the message said 2mb, i'm hoping and crossing fingers that it does get better.

;D I'll be the best prommoter for idnet if I get anywhere near 6mb download :-)

It's not his stats, Dev, it's his profile; when you move from a fixed-rate product to Max, the profile gets stuck at the fixed-rate speed for a few days.

Remember, stats are not to do with the ISP, which is why we've managed to improve yours before you've joined IDNet so that you get the best sync possible, therefore meaning there is a potential for greater speed, which IDNet will fulfil. :)

Quote from: pup on Feb 04, 2008, 23:03:26
I Take it you meant my post dev.

im certain it will improve, im still happy with the service so far ;D

Yea your post, and i'm glad to hear it pup  ;D

Quote from: Lance on Feb 04, 2008, 23:04:14
Sometimes it takes a few days for your profile to increase, but I imagine that for you you will see a rapid improvement due to the big jump up in sync speed.

I hope I get an indication reasonably quick.

Thing is why was it so low before, is it because it was on a 1mb package before adslmax came about i wonder anyone have any ideas? I hope so Lance.

I'm on gw5 is anyone getting good speeds on this channel or hub or whatever?

Quote from: DeViTTo on Feb 04, 2008, 23:10:56
Thing is why was it so low before, is it because it was on a 1mb package before adslmax came about i wonder anyone have any ideas?

You'll get an indication of the pings right away, but be warned that your profile will get stuck at 1Mb, so it'll appear you're only on 1Mb despite your sync speed. This is outside of IDNet's control, and something that happens on all IPStream-based ISPs. Just don't worry about it as it'll clear by itself within a few days. :)

It could have been low because of that, your sync was 1152 iirc? I think that is consistent with a 1mb package.

Are you getting confused with pup, Lance? Dev hasn't migrated yet. :laugh:

Thanks guys for all your reassurance i'll know in a few days time anyways.

I've found Dev's stats here (http://www.idnetters.co.uk/forums/index.php?topic=5812.msg102736#msg102736)!

Quote from: DeViTTo on Feb 04, 2008, 23:10:56
Thing is why was it so low before, is it because it was on a 1mb package before adslmax came about i wonder anyone have any ideas? I hope so Lance.

I took this to mean that you were on a 1mb connection, and them moved to MAx, all with the same ISP.  :-\

Just tried to look into my Draytek ADSL modem pages, which I have never done as the ip is forwarded onto my Dlink DIR655 and this is the screen shot I obtained. I know I posted back along the Netgear DG834G results, but Seb and RiK or anyone like to comment on these stats. I'm still disconnecting all time on the router with CPW was a little stable at weekend. I tried changing the MTU to 1400, seemed to improve things.

BTW whats the MTU value for this ISP is it 1500, can anyone ping the value and see please.

Please comment on below stats thanks.



[attachment deleted by admin]

As you suggested, Dev, Seb or Rik will be along soon to comment.  I wouldn't worry too much though - even if there is a problem, IDNet will sort it out for you.  :)

Quote from: Simon on Feb 05, 2008, 22:03:50
As you suggested, Dev, Seb or Rik will be along soon to comment.  I wouldn't worry too much though - even if there is a problem, IDNet will sort it out for you.  :)

Thanks Simon  :)

Quote from: DeViTTo on Feb 05, 2008, 21:36:41
Just tried to look into my Draytek ADSL modem pages, which I have never done as the ip is forwarded onto my Dlink DIR655 and this is the screen shot I obtained. I know I posted back along the Netgear DG834G results, but Seb and RiK or anyone like to comment on these stats. I'm still disconnecting all time on the router with CPW was a little stable at weekend. I tried changing the MTU to 1400, seemed to improve things.

BTW whats the MTU value for this ISP is it 1500, can anyone ping the value and see please.

Please comment on below stats thanks.

I got confused there for a minute as I was certain you had a Netgear, but then I realised you just connected that the other day. :laugh:

The stats as shown look absolutely fine (good, in fact) and are very similar, if not the same, as the Netgear. You certainly shouldn't be getting any disconnects from the exchange, i.e. losing sync.

When you say you are getting disconnections, what do you mean? Has it happened recently, i.e. since we helped you improve your SNRM?

Could it just be the wireless that is disconnecting?

Quote from: Sebby on Feb 05, 2008, 22:22:55
I got confused there for a minute as I was certain you had a Netgear, but then I realised you just connected that the other day. :laugh:

The stats as shown look absolutely fine (good, in fact) and are very similar, if not the same, as the Netgear. You certainly shouldn't be getting any disconnects from the exchange, i.e. losing sync.

When you say you are getting disconnections, what do you mean? Has it happened recently, i.e. since we helped you improve your SNRM?

Could it just be the wireless that is disconnecting?

I'm wired not on wireless,no its since the forced switch from AOL to CPW it disconnects about 30-40 times a day in the router logs, has done about 5 times this evening. It was stable on AOL, but CPW sucks keeps allways disconnecting. It does it on the netgear to, so I know its a network issue. Soon all will be resolved.
I found out I'm not on StAustell exchange I'm actually on Lostwithiel which is 3.2km as crow flies with low usage at the exchange. So as you say the stats are good, not too many errors etc maybe I could be onto some good speeds. BTW Seb went for SuperMax because someone else has chipped in so going to give it a go.

If required and our usage proves we should be on lower package might rethink, but I'm online so much its cheaper than going to pub every night lol.

Hi Dev,

From those stats, there is absolutely no reason for any disconnects. I can only suggest that either you experience massive (and they would have to be truely massive) bursts of noise which cause your noise margin to drop, or the disconnects are being caused by CPW.

One thing you could try doing is running a program called routerstats, which you can use to graph and log your noise margin.

Finally, I think most people use an MTU of 1500, although some fall back to 1458. Either way, the router should be left 'wide open' on 1500, with any adjustments being made from within windows.

Hope this helps!

Quote from: Simon on Feb 05, 2008, 22:03:50
As you suggested, Dev, Seb or Rik will be along soon to comment. 

Aren't you forgetting someone, Simon!!!  ::)

Quote from: Lance on Feb 05, 2008, 22:39:27
Hi Dev,

From those stats, there is absolutely no reason for any disconnects. I can only suggest that either you experience massive (and they would have to be truely massive) bursts of noise which cause your noise margin to drop, or the disconnects are being caused by CPW.

One thing you could try doing is running a program called routerstats, which you can use to graph and log your noise margin.

Finally, I think most people use an MTU of 1500, although some fall back to 1458. Either way, the router should be left 'wide open' on 1500, with any adjustments being made from within windows.

Hope this helps!

The short wait will be over comeThursday i'll post then my results. Others are having same problem with CPW change they are all getting random disconnects. One person gave me the senario that 50000 say uses and 1 joins then one gets kicked off. i.e the network is at saturation and so the cycle continues, I don't know if this is the case but who cares i'll be on IDnet soon, but thanks Lance BTW I think Simon did forget you.  ;)

Quote from: DeViTTo on Feb 05, 2008, 22:30:29
I'm wired not on wireless,no its since the forced switch from AOL to CPW it disconnects about 30-40 times a day in the router logs, has done about 5 times this evening. It was stable on AOL, but CPW sucks keeps allways disconnecting. It does it on the netgear to, so I know its a network issue. Soon all will be resolved.
I found out I'm not on StAustell exchange I'm actually on Lostwithiel which is 3.2km as crow flies with low usage at the exchange. So as you say the stats are good, not too many errors etc maybe I could be onto some good speeds. BTW Seb went for SuperMax because someone else has chipped in so going to give it a go.

If required and our usage proves we should be on lower package might rethink, but I'm online so much its cheaper than going to pub every night lol.

We need to establish whether the router is losing sync with the exchange or whether it's just disconnecting from the ISP. I'm not familiar with the Draytek; can you see anywhere that gives you any other time periods, other than the system uptime? Like I said, your stats do not suggest that you'd be experiencing disconnects from the exchange.

SuperMax is a great product and will do you well. :)

I forgot to mention MTU in my last post. It certainly wouldn't cause disconnects, so it's something we can dismiss for now.

Quote from: Sebby on Feb 05, 2008, 22:46:32
We need to establish whether the router is losing sync with the exchange or whether it's just disconnecting from the ISP. I'm not familiar with the Draytek; can you see anywhere that gives you any other time periods, other than the system uptime? Like I said, your stats do not suggest that you'd be experiencing disconnects from the exchange.

SuperMax is a great product and will do you well. :)

I forgot to mention MTU in my last post. It certainly wouldn't cause disconnects, so it's something we can dismiss for now.

The Netgear does the same don't worry Seb, I just hope it doesnt do it on IDnet. It only started about 15 days ago when the change happened. Like I said Thursday. I hope the SuperMax is I would love to get better results. :)

Well if you can get anymore information from the router, it might help diagnose the problem, or wait until you're with IDNet and see if it still happens. :)

Hi Dev

What Sebby and Lance have said. Simon Davies recommends an MTU of 1500, Miriam goes with 1458. I've tried both and found no difference, so I leave things 'wide open' at 1500.

There's also the ping method (as I believe is detailed in Rik's excellent FAQs), which is the "scientific" way of getting the best figure. For me, it turns out to be 1500 anyway. :)

In XP with the MTU wide open at 1500, 'MTU Discovery' negotiates the optimum with the target server (they use different packet sizes to suit the job they are designed to do).  Any setting less than 1500 will suit some, but not all.

In Vista, the O/S negotiates the optimum MTU, and adjusts the RWindow size to suit automatically.
There is no point in trying to set either setting in Vista as they are not kept in the registry like XP.
Having said that, you can still of course adjust the router MTU/MRU, but the remarks for XP would then apply.

:)

Quote from: Lance on Feb 05, 2008, 22:40:09
Aren't you forgetting someone, Simon!!!  ::)

Sorry Lance!  (http://si6776.www.idnet.com/smileys/red-face.gif)

Hi guys well I'm officially an IDnet user, came home entered my details and look what i got  ;D

(http://www.speedtest.net/result/231623048.png) (http://www.speedtest.net)

exceellleeent (in best Mr.Burns voice) ;D

Quote from: madasahatter on Feb 07, 2008, 17:13:27
exceellleeent (in best Mr.Burns voice) ;D

Yep fantastic feels very snappy i'm pleased i wonder if it will get even better if i dont disconnect over next 10 days lol

Brilliant, a warm welcome to happy land.

Hi Dev

Welcome and congratulations. How are your ping times? If you post your router stats, we can see if there's anything more to be squeezed from the line.

Quote from: Rik on Feb 07, 2008, 17:23:58
Hi Dev

Welcome and congratulations. How are your ping times? If you post your router stats, we can see if there's anything more to be squeezed from the line.

Will do a little later, downstairs comp updating some software at min give it an hour ill post some sample trace routes etc ok.

Quote from: Rik on Feb 07, 2008, 17:23:58
Hi Dev

Welcome and congratulations. How are your ping times? If you post your router stats, we can see if there's anything more to be squeezed from the line.

tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.251.203]
over a maximum of 30 hops:

  1    15 ms    16 ms    17 ms  telehouse-gw2-msdp.idnet.net [212.69.63.51]
  2    16 ms    15 ms    28 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243
]
  3    17 ms    18 ms    16 ms  rt-lonap-b.thdo.bbc.co.uk [193.203.5.91]
  4    19 ms    18 ms    30 ms  212.58.238.149
  5    20 ms    17 ms    15 ms  212.58.239.62
  6    19 ms    15 ms    15 ms  www3.telhc.bbc.co.uk [212.58.251.203]

Trace complete.

tracert www.westwood.com

Tracing route to napdhome.pogo.com [159.153.235.27]
over a maximum of 30 hops:

  1    15 ms   113 ms    15 ms  telehouse-gw2-msdp.idnet.net [212.69.63.51]
  2    16 ms    16 ms    15 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243
]
  3    17 ms    16 ms    15 ms  y-s-2.lon1.arbinet.net [213.232.64.76]
  4    18 ms    17 ms    18 ms  sl-bb21-lon-10-0-0.sprintlink.net [213.206.131.2
1]
  5    85 ms    87 ms    85 ms  sl-bb21-tuk-10-0.sprintlink.net [144.232.19.69]

  6    95 ms    89 ms    95 ms  sl-bb23-pen-13-0.sprintlink.net [144.232.20.138]

  7    89 ms    89 ms    90 ms  sl-bb22-pen-14-0.sprintlink.net [144.232.8.178]

  8    89 ms    89 ms    90 ms  sl-bb27-rly-3-0.sprintlink.net [144.232.18.186]

  9    90 ms    90 ms    91 ms  sl-bb23-rly-13-0.sprintlink.net [144.232.14.141]

10    95 ms    91 ms    92 ms  sl-bb21-dc-13-0-0.sprintlink.net [144.232.9.214]

11    90 ms    90 ms    91 ms  sl-st20-ash-11-0.sprintlink.net [144.232.20.150]

12    90 ms    89 ms    89 ms  144.223.246.6
13    89 ms    94 ms    89 ms  159.153.224.166
14    89 ms    89 ms    91 ms  eaocore01-eqx-iad.ea.com [159.153.224.90]
15    93 ms    90 ms    94 ms  www.ea.com [159.153.235.27]

Trace complete.

Tracing route to www.jolt.co.uk [82.133.85.65]
over a maximum of 30 hops:

  1    18 ms    15 ms    21 ms  telehouse-gw2-msdp.idnet.net [212.69.63.51]
  2    18 ms    19 ms    17 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243
]
  3    17 ms    17 ms    17 ms  g3-35-501.cr05.hx2.bb.pipex.net [193.203.5.14]
  4    48 ms    53 ms    54 ms  v3953.cr05.tn5.bb.pipex.net [62.72.137.29]
  5    18 ms    19 ms    16 ms  g1-1-6.ar01.tn5.bb.pipex.net [62.72.140.142]
  6    21 ms    25 ms    22 ms  ge-0-0-0-3801.jolt-gw.cust.pipex.net [212.241.24
1.14]
  7    16 ms    16 ms    19 ms  secure.jolt.co.uk [82.133.85.65]

Trace complete.

I did jolt because everyone wants to do that one although I dont use them, I dont like the spike at hop 4 with Pipex, but nothing to do with my connection or IDnet.

To say i'm happy but I would like to get my profile and see if during training it gets even better.

;D

Only one way, Dev, persuade the BT tester to cough it up (which it will sometimes do even if it fails to complete the test).

i'm going to try it now and see, but its busy.

How do you feel about getting up in 11 hours then?  >:D

Quote from: Rik on Feb 07, 2008, 18:11:12
How do you feel about getting up in 11 hours then?  >:D

I know its allways busy, but will my profile be higher do you think, or will it go higher in 10 days time after training etc?

I can only guess, Dev, which won't help you much. It depends on line stability and where the profile is now.

Mine has gone up loads since training has finished plus a little work on my internal wireing . this is mine now it stared in the 2 mb bracket .

  IP profile for your line is - 6500 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  7616 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 6074 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.

Rik you are so quick with replys cant keep up with you . I do suppose you do have over 29k post. :)

Thanks for the welcome guys it's nice to be in Happy Land lol.

Iv'e been quite a few ISP and to be honest the CPW was the worst others were ok for amount I paid.

I'll try for the speedcheck and i'll get back to you.

Quote from: RA-1972 on Feb 07, 2008, 18:21:08
Rik you are so quick with replys cant keep up with you . I do suppose you do have over 29k post. :)

I'm so quick I can't always keep up with me. ;)

Welcome to the happy farm!

I bet you're glad we talked you into it now, you like your speeds, but will you be happy with your insanity ::)

yes very happy  ;D

I'm glad to finally be able to welcome you to IDNet. And just looks at your speed! I told you you'd get better than the figure BT's availability checker was quoting. ;)

Quote from: Sebby on Feb 07, 2008, 18:46:47
I'm glad to finally be able to welcome you to IDNet. And just looks at your speed! I told you you'd get better than the figure BT's availability checker was quoting. ;)

Thanks Seb you were right and i'm one happy chappy lol.

Aren't we all.  ;D

Quote from: Malc on Feb 07, 2008, 18:36:14
Welcome to the happy farm!

I bet you're glad we talked you into it now, you like your speeds, but will you be happy with your insanity ::)

Oooohhhh errrrrrrrrr!!!  I thought you meant RIK!!  :rofl2:

  :rofl::karmic: :rofl:

 :rofl2:

I'm past being classified, Mo. :)

Good job you can take a joke!

I don't take myself seriously, Malc. ;)

The best way, people take me as they find me, if they don't like me, that's there problem.

And I can take a joke (and usually do)

I take many jokes - I have a special place to file them.  ;D

The Comedy Corner Forum ;D

Welcome Dev, and have a happy land karma!  :karmic:

It should only take up to 5 days for your profile to adjust, but during the 10 days your sync could be constantly changing so it might not settle down until after that.

tried at 3am and at 6am no joy with btspeedtester. I'll try a bit later does it take time for my details to filter down to that site to enable me to do a speedtest?  :(

I wouldn't have thought so, as I believe it looks them up to a live database. This just goes to show how much some people struggle with the speedtest. Maybe speak to support today to find out about your profile and whether or not they can get BT to shift it. Not sure if they [IDNet] can or not yet.

Quote from: DeViTTo on Feb 08, 2008, 07:54:42
I'll try a bit later does it take time for my details to filter down to that site to enable me to do a speedtest?  :(

Nope, it's just rubbish. :)

The site, that is. :)

:rofl:

This is a result I finally got from BTtester, my line was holding without disconects for over 18 hours then when I was out today it had disconnected about 3 times. I hope it's not a problem, please comment on profile below please.

Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 5000 kbps
    DSL connection rate: 832 kbps(UP-STREAM)  6592 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 2723 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.

 

You're 500k below the profile you should have, but that would be explained by the disconnection in all probability. Your throughput, though is way too low for the profile.

Possibilities include:

1) Local noise from poor internal phone wiring, causing re-sends. This would also explain the re-syncs.

2) Congested exchange, check at http://usertools.plus.net/exchanges/

3) Line fault

It is just possible that there's a problem with the IDNet end of things, but it's highly unlikely in the face of the symptoms. The first thing to do is extract your stats from the router and post them, then we can begin looking for answers. If you're not sure how to get them, most routers are covered at http://www.kitz.co.uk/adsl/frogstats.htm

Quote from: Rik on Feb 08, 2008, 17:15:12
You're 500k below the profile you should have, but that would be explained by the disconnection in all probability. Your throughput, though is way too low for the profile.

Possibilities include:

1) Local noise from poor internal phone wiring, causing re-sends. This would also explain the re-syncs.

2) Congested exchange, check at http://usertools.plus.net/exchanges/

3) Line fault

It is just possible that there's a problem with the IDNet end of things, but it's highly unlikely in the face of the symptoms. The first thing to do is extract your stats from the router and post them, then we can begin looking for answers. If you're not sure how to get them, most routers are covered at http://www.kitz.co.uk/adsl/frogstats.htm

Thanks for the reply Rik.

I cant run any stats from this router as its a cable one. I can reconnect a Netgear and get results from that, but i'll have to do it later this evening to get any result .

It's the modem end we want the stats from, can you access that at all?

Quote from: Rik on Feb 08, 2008, 17:21:52
It's the modem end we want the stats from, can you access that at all?

I can see this info as per my last post when on CPW. Thats the sort of info I can get from the modem. BTW the modem has not been reset at all since change over maybe that would help.






[attachment deleted by admin]

Unfortunately, it's not showing us line attenuation or noise margin. :(

Ideally, we also want to see what your error count is like.

Quote from: Rik on Feb 08, 2008, 17:33:34
Unfortunately, it's not showing us line attenuation or noise margin. :(

Ideally, we also want to see what your error count is like.

I'll reconnet my netgear tonight.

You'll need to keep it connected for 24 hours or so, Dev, to build a picture of the error count. To access this:

Enter this in the browser address bar:

http://192.168.0.1/setup.cgi?todo=debug

which should result in a screen which just says 'Debug enable'.
(That's assuming that you haven't changed the router's IP address from the default).

Then exit from the web interface and open a command-line window. Type:

telnet 192.168.0.1

You should get a BusyBox welcome message to confirm that your telnet connection is established.

Now type:

cat proc/avalanche/avsar_modem_stats

Quote from: Rik on Feb 08, 2008, 17:40:03
You'll need to keep it connected for 24 hours or so, Dev, to build a picture of the error count. To access this:

Enter this in the browser address bar:

http://192.168.0.1/setup.cgi?todo=debug

which should result in a screen which just says 'Debug enable'.
(That's assuming that you haven't changed the router's IP address from the default).

Then exit from the web interface and open a command-line window. Type:


telnet 192.168.0.1

You should get a BusyBox welcome message to confirm that your telnet connection is established.

Now type:

cat proc/avalanche/avsar_modem_stats

Thanks RiK I will try later tonight or tommorow because of teh 24hour bit.

The line stats we can start looking at sooner, of course, but we really want to get an idea of the error count to understand what is happening on the line.

Quote from: Rik on Feb 08, 2008, 18:23:51
The line stats we can start looking at sooner, of course, but we really want to get an idea of the error count to understand what is happening on the line.

The line stats from my netgear below the noise margin goes to 0db sometimes. Comments please, but note router only online 12mins. I like the idea of max attainable rate, but not getting near yet.

usyBox v0.61.pre (2005.11.15-07:43+0000) Built-in shell (ash)
Enter 'help' for a list of built-in commands.

# cat proc/avalanche/avsar_modem_stats

AR7 DSL Modem Statistics:
--------------------------------
[DSL Modem Stats]
        US Connection Rate:     832     DS Connection Rate:     5696
        DS Line Attenuation:    45      DS Margin:              3
        US Line Attenuation:    26      US Margin:              9
        US Payload :            1138080 DS Payload:             3004800
        US Superframe Cnt :     39811   DS Superframe Cnt:      39812
        US Transmit Power :     0       DS Transmit Power:      0
        LOS errors:             0       SEF errors:             0
        Errored Seconds:        0       Severely Err Secs:      0
        Frame mode:             3       Max Frame mode:         0
        Trained Path:           0       US Peak Cell Rate:      1962
        Trained Mode:           3       Selected Mode:          1
        ATUC Vendor Code:       414C4342        ATUC Revision:  1
        Hybrid Selected:        3       Trellis:                1
        Showtime Count:         1       DS Max Attainable Bit Rate: 6272 kbps
        BitSwap:                1       US Max Attainable Bit Rate:     n/a
        Annex:                  AnxA    psd_mask_qualifier: 0x0000
        ATUC ghsVid:  0f 00 41 4c 43 42 00 00
        T1413Vid: 00 00         T1413Rev: 00            VendorRev: 00
        ATUR ghsVid:  b5 00 54 53 54 43 00 00
        T1413Vid: 00 00 T1413Rev: 00    VendorRev: 00

        [Upstream (TX) Interleave path]
        CRC:    0       FEC:    0       NCD:    1
        LCD:    0       HEC:    0

        [Downstream (RX) Interleave path]
        CRC:    0       FEC:    0       NCD:    0
        LCD:    0       HEC:    0

        [Upstream (TX) Fast path]
        CRC:    1       FEC:    0       NCD:    0
        LCD:    0       HEC:    0

        [Downstream (RX) Fast path]
        CRC:    4       FEC:    0       NCD:    0
        LCD:    0       HEC:    0

[ATM Stats]
        [Upstream/TX]
        Good Cell Cnt:  23710
        Idle Cell Cnt:  1304324


        [Downstream/RX)]
        Good Cell Cnt:  62600
        Idle Cell Cnt:  9029535
        Bad Hec Cell Cnt:       11
        Overflow Dropped Cell Cnt:      0

[SAR AAL5 Stats]
        Tx PDU's:       2291
        Rx PDU's:       3062
        Tx Total Bytes: 1039645
        Rx Total Bytes: 2905051
        Tx Total Error Counts:  0
        Rx Total Error Counts:  0


[OAM Stats]
        Near End F5 Loop Back Count:    0
        Near End F4 Loop Back Count:    0
        Far End F5 Loop Back Count:     0
        Far End F4 Loop Back Count:     0
        SAR OAM Ping Response Drop Count=0
#
#

[attachment deleted by admin]

It is the low noise margin most likely causing the reconnects. One thing you can try which may have an instant effect is removing the ring wire from all telephone sockets. It's on terminal three, and usually orange/white.

One thing we can say immediately is that your line does not appear to be interleaved.

The SNRM is low, and probably the cause of the disconnects, though I note that you don't use the Netgear everyday, and I've found Netgear's to be inaccurate.

Have you considered a new router? I bet that would cure this. Something like a 2Wire 2700HG or a SpeedTouch 585v6 would be great.

Quote from: Sebby on Feb 09, 2008, 00:52:59
The SNRM is low, and probably the cause of the disconnects, though I note that you don't use the Netgear everyday, and I've found Netgear's to be inaccurate.

Have you considered a new router? I bet that would cure this. Something like a 2Wire 2700HG or a SpeedTouch 585v6 would be great.

Sorry Seb but I use a Draytek Vigor 100 ADSL2 with Dlink DIR655  normally. i discon three times in game tonight took a log after playing these are the stats I appreciate if you take a look. I'll reconnect it now.

Quote from: Lance on Feb 08, 2008, 21:53:04
It is the low noise margin most likely causing the reconnects. One thing you can try which may have an instant effect is removing the ring wire from all telephone sockets. It's on terminal three, and usually orange/white.

Allready done that Lance thanks.  :(

AR7 DSL Modem Statistics:
--------------------------------
[DSL Modem Stats]
        US Connection Rate:     832     DS Connection Rate:     5728
        DS Line Attenuation:    45      DS Margin:              6
        US Line Attenuation:    27      US Margin:              12
        US Payload :            336     DS Payload:             240
        US Superframe Cnt :     400     DS Superframe Cnt:      401
        US Transmit Power :     0       DS Transmit Power:      0
        LOS errors:             0       SEF errors:             0
        Errored Seconds:        0       Severely Err Secs:      0
        Frame mode:             3       Max Frame mode:         0
        Trained Path:           0       US Peak Cell Rate:      1962
        Trained Mode:           3       Selected Mode:          1
        ATUC Vendor Code:       414C4342        ATUC Revision:  1
        Hybrid Selected:        3       Trellis:                1
        Showtime Count:         5       DS Max Attainable Bit Rate: 6304 kbps
        BitSwap:                1       US Max Attainable Bit Rate:     n/a
        Annex:                  AnxA    psd_mask_qualifier: 0x0000
        ATUC ghsVid:  0f 00 41 4c 43 42 00 00
        T1413Vid: 00 00         T1413Rev: 00            VendorRev: 00
        ATUR ghsVid:  b5 00 54 53 54 43 00 00
        T1413Vid: 00 00 T1413Rev: 00    VendorRev: 00

        [Upstream (TX) Interleave path]
        CRC:    0       FEC:    0       NCD:    1
        LCD:    0       HEC:    0

        [Downstream (RX) Interleave path]
        CRC:    0       FEC:    0       NCD:    0
        LCD:    0       HEC:    0

        [Upstream (TX) Fast path]
        CRC:    2       FEC:    9       NCD:    0
        LCD:    0       HEC:    0

        [Downstream (RX) Fast path]
        CRC:    0       FEC:    0       NCD:    0
        LCD:    0       HEC:    0

[ATM Stats]
        [Upstream/TX]
        Good Cell Cnt:  7
        Idle Cell Cnt:  13337


        [Downstream/RX)]
        Good Cell Cnt:  5
        Idle Cell Cnt:  92076
        Bad Hec Cell Cnt:       0
        Overflow Dropped Cell Cnt:      0

[SAR AAL5 Stats]
        Tx PDU's:       200666
        Rx PDU's:       937185
        Tx Total Bytes: 28877687
        Rx Total Bytes: 373543816
        Tx Total Error Counts:  0
        Rx Total Error Counts:  23


[OAM Stats]
        Near End F5 Loop Back Count:    0
        Near End F4 Loop Back Count:    0
        Far End F5 Loop Back Count:     0
        Far End F4 Loop Back Count:     0
        SAR OAM Ping Response Drop Count=0
#
#

Are these stats from the Draytek, then? How long's it been connected for? At the moment, it looks fine; a SNRM of 6dB and very low errors, but if it's only be connected 5 minutes, that's misleading.

I can't help but think that this is another case of the AR7 chipset issue (http://www.theregister.co.uk/2007/10/22/zen_ar7_infineon_bt_fault/).

For that attenuation, you're probably connecting about as fast as you can, I suspect your line is not in prime condition, Dev. The thing that continues to worry me is the relatively low upstream noise margin. That is unusual.

I did find that Draytek's were not particularly good on Max myself, so moved to the Netgear and now the 2700. The latter may well offer you significant improvements.

You're right, Rik. I managed to miss that.  :-[

I've seen it a few times, but never has there been a definite explanation, other than noise on the upstream frequencies, for whatever reason. Often it disappears by itself.

Though it might indicate a noise susceptibility which is causing the re-syncs.

Quote from: Sebby on Feb 09, 2008, 01:11:20
Are these stats from the Draytek, then? How long's it been connected for? At the moment, it looks fine; a SNRM of 6dB and very low errors, but if it's only be connected 5 minutes, that's misleading.

I can't help but think that this is another case of the AR7 chipset issue (http://www.theregister.co.uk/2007/10/22/zen_ar7_infineon_bt_fault/).

No these were taken after 5 hours with discons but monitored by telnet from the Netgear. Sorry I took a while to get back had a firewall issue couldnt access my router page after switch. I'm back on Dlink Vigor rig now.

just ran the bttest again profiles gone down a bit  :(

Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 4500 kbps
    DSL connection rate: 832 kbps(UP-STREAM)  5696 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 4236 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.

I think someone was surfing last time thats why the lower transfer. Will I get my profile backup again? I noticed that my pings had gone up reconnected again this router and they are back as per first switch over post.

Hi Dev

You're just synched at the bottom speed for a 5000 profile, so I'm guessing you've had a low sync when changing kit around. The profile will recover in 3-5 days, provided you don't have another low-sync event.

Quote from: Rik on Feb 09, 2008, 10:04:43
Hi Dev

You're just synched at the bottom speed for a 5000 profile, so I'm guessing you've had a low sync when changing kit around. The profile will recover in 3-5 days, provided you don't have another low-sync event.

Thanks Rik, its been up 8hours since so far and pings have recovered they went up also before.

Good. Try and keep things stable for a few days, Dev, and it should all settle down for you.

Quote from: Rik on Feb 09, 2008, 10:46:41
Good. Try and keep things stable for a few days, Dev, and it should all settle down for you.

Have a karma for passing 30k  ;D

Thanks, Dev. It's a sign of how the forum is growing that the first 10K took 10 months, and the next 20K took less than six!

Still, I can only think it's the router, as - other than the upstream SNRM - everything looks fine.

It's certainly a candidate, Sebby, I think Dev needs to be patient with the connection for a few days and let it settle.

Agreed. It's a shame that both routers have the AR7 chipset, but like you said, let's see what happens over the next few days. :)

11.5 hours up  :). I have the qnap disconnected I wonder if that could be cause of my problems.

Quote from: Sebby on Feb 09, 2008, 11:59:27
Agreed. It's a shame that both routers have the AR7 chipset, but like you said, let's see what happens over the next few days. :)

Does my dlink have same chipset then Seb? AR7 I have heard of probs with them I know, a lot of people go the speedtouch route.

I'm slightly puzzled, Dev. I saw the Vigor and said "Draytek" in my mind. AFAIK, Vigor is a Draytek brand name, not D-Link.

Quote from: Rik on Feb 09, 2008, 14:45:02
I'm slightly puzzled, Dev. I saw the Vigor and said "Draytek" in my mind. AFAIK, Vigor is a Draytek brand name, not D-Link.

I use a Draytek Vigor ADSL2 modem with a cable Dlink DIR655 Router, find it performs great with draft N and Gigabyte switch. It passes the IP staright to the DIR655 transparent allows me to use cable modem.

In which case, the chipset in the Draytek is the one to concern yourself with, as it's the communication with the DSLAM that counts.

Quote from: Rik on Feb 09, 2008, 14:52:15
In which case, the chipset in the Draytek is the one to concern yourself with, as it's the communication with the DSLAM that counts.

But it was disconnecting with the Netgear also. Do you think it is just training on the line for 10 days, aren't I supposed to get disconnets a bit?

You will get some sync drops during training as the line management software works out how fast your line can go. However, iirc, the Netgear and Draytek both use the same chipset on the modem side, so the random disconnection problem applies to both. I did move from a Vigor 2600+ to a Netgear on moving to Max, I found the Draytek was great at fixed speed, but much less stable at Max.

Quote from: Rik on Feb 09, 2008, 14:57:36
You will get some sync drops during training as the line management software works out how fast your line can go. However, iirc, the Netgear and Draytek both use the same chipset on the modem side, so the random disconnection problem applies to both. I did move from a Vigor 2600+ to a Netgear on moving to Max, I found the Draytek was great at fixed speed, but much less stable at Max.

Hmm I'll have to wait and see then I like this combo it usually works a treat, Thanks Rik.

I think the key is to let the system settle for a while, Dev. Once you've got through training, there may be tweaks to be applied, but if you fiddle too much now, you are likely to confused the BT software into thinking the line is unstable.

Quote from: Rik on Feb 09, 2008, 15:00:32
I think the key is to let the system settle for a while, Dev. Once you've got through training, there may be tweaks to be applied, but if you fiddle too much now, you are likely to confused the BT software into thinking the line is unstable.

Ok i'm not doing anything else my thooughts as well just want to remain connected for the min and hope my profile will change back to its original spec. If it doesnt and I get stability back from my end not BT can I request the profile change back? Or have I mucked it up with the disconnects I have been getting?

The profile should recover automatically if you maintain a stable sync, Dev.

Quote from: Rik on Feb 09, 2008, 15:04:48
The profile should recover automatically if you maintain a stable sync, Dev.

K  ;)

Quote from: Rik on Feb 09, 2008, 15:04:48
The profile should recover automatically if you maintain a stable sync, Dev.

Had a few disconnects at weekend, my speed is droping each time now about 3mb and my ping is not as good. Have spoken to IDnet who are raising a ticket with BT as I have tried two routers and tried it on different sockets in the house checked all the wiring and even changed some of the older filters.

I'm worried as my profile will not recover if teh line disconnects all the time.

It won't, Dev, but if IDNet have raised it with BT, the cause of the problem should be resolved and things will then stabilise and recover.

Quote from: DeViTTo on Feb 11, 2008, 14:00:21
I'm worried as my profile will not recover if teh line disconnects all the time.

Correct, which is why it's important to get to the bottom of the problem so that your connection is stable. :)

Quote from: Sebby on Feb 11, 2008, 17:17:20
Correct, which is why it's important to get to the bottom of the problem so that your connection is stable. :)

Spoke to Andrew on phone, he arranged BT call. BT say there is something wrong with the line. I have tried 3 routers now my usual setup Draytek Vigor + Dlink 655 a Netgear DG834N and a Nokia IP55 (webramp) although I will be trying to test it on this again as I didn't have enough time. I don't think they are AR chipset.

My only worry is that BT don't find a fault on the line, and charge me the call out fee. I have checked all telephone sockets again tonight nothing is wrong with any of them that I can see. I had the same Line readings from what I think is the main faceplate and the ext one I use.

All I know is my speed is dropping, but my connection seems to disconnect less when in use, but disconnects quite often whilst no one is using the line. It was 95% stable on AOL, then the switch to CPW it disconnected all the time then and now its half stable.

I hope they do find the fault, but not at this end as I seem to have exhausted all other possibilities. I'm going to try plugging a phone in up here and dial that test number (cant remmember what it is for quite line) and see if there is any noise. There isn't on the other lines and as the readings are the same from all sockets it should be OK here, but ill make sure anyways.

The number you want is 17070, Dev, option 2. If BT are saying there is something wrong with the line, I don't see how you could incur a charge.

Quote from: Rik on Feb 11, 2008, 18:27:36
The number you want is 17070, Dev, option 2. If BT are saying there is something wrong with the line, I don't see how you could incur a charge.

Thanks Rik, but the problem could be in house, would be just my luck :( , but I have checked everything.

It could be, Dev, but if you don't have an NTE5, there's no way to eliminate that - as I found out... :(

Quote from: Rik on Feb 11, 2008, 18:32:53
It could be, Dev, but if you don't have an NTE5, there's no way to eliminate that - as I found out... :(

I have just tested the line all is quite, but i can detect a tic sound every .5 secs thats all. Any thouhts very faint.

Probably just background noise - I've never heard a line that was totally quiet, but then I've never known whether the phone I was using was perfectly quiet either.

Quote from: Rik on Feb 11, 2008, 18:39:20
Probably just background noise - I've never heard a line that was totally quiet, but then I've never known whether the phone I was using was perfectly quiet either.

Sounds electrical as its not random but its faint, i have good hearing and I'm a bit paranoid when I could be facing a bill like I know they could charge what is it about £140 + VAT. Andrew said they detected a fault, but unless you have the right equipment apart from line stats which should give a reasonable picture then what can you do.

I have the same line stats here and at the main socket, both routers disconnect randomly I have to leave it BT with the test equipment they have.

If you don't have an NTE5, Dev, you reach a point where you have to take the chance (or put up with the problem :(). Most engineers will fit an NTE5 as a first step, and test from there. Be around if you can and ply him/her with tea and biccies, it really does help.

Quote from: Rik on Feb 11, 2008, 18:48:49
If you don't have an NTE5, Dev, you reach a point where you have to take the chance (or put up with the problem :(). Most engineers will fit an NTE5 as a first step, and test from there. Be around if you can and ply him/her with tea and biccies, it really does help.

I've taken the day off, thats exactly my thoughts lol.  ;) thanks Rik, I think it's important I be there.

I think even if they did charge you, you could argue that there was no way to prove it was something on your side as you didn't have an NTE5. Good luck! :)

It didn't work for me, Sebby. :(

I'm still having radom disconnects I actually found out my direct server IP address I play on. I'm just lagging a lot tonight, since my line has been active my ping to www.bbc.co.uk has gone from 14ms seen in thread earlier to.

Could someone please tracert the 74.53.34.194 ip address, so that I can see what a good connection is returning on this address. I'm timing out alltogether part way through the hops?

Pinging www.bbc.net.uk [212.58.253.70] with 32 bytes of data:

Reply from 212.58.253.70: bytes=32 time=28ms TTL=249
Reply from 212.58.253.70: bytes=32 time=39ms TTL=249
Reply from 212.58.253.70: bytes=32 time=44ms TTL=249
Reply from 212.58.253.70: bytes=32 time=32ms TTL=249

Ping statistics for 212.58.253.70:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 28ms, Maximum = 44ms, Average = 35ms

And the server I use for recreation 74.53.34.194

C:\Documents and Settings\Garry Smith>tracert 74.53.34.194

Tracing route to c2.22.354a.static.theplanet.com [74.53.34.194]
over a maximum of 30 hops:

  1    27 ms    28 ms    31 ms  telehouse-gw2-msdp.idnet.net [212.69.63.51]
  2    27 ms    29 ms    29 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243
]
  3    32 ms    30 ms    27 ms  mfnx-gw-a.lonap.net [193.203.5.16]
  4   111 ms   102 ms   100 ms  so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]
  5   127 ms   153 ms   125 ms  so-1-0-0.mpr3.iah1.us.above.net [64.125.29.37]
  6   131 ms   137 ms   135 ms  so-1-1-0.mpr1.dfw2.us.above.net [64.125.26.129]

  7   137 ms   142 ms   131 ms  64.124.79.77.theplanet.com [64.124.79.77]
  8   157 ms   152 ms   153 ms  te7-1.dsr02.dllstx3.theplanet.com [70.87.253.18]

  9   153 ms   154 ms     *     76.fd.5746.static.theplanet.com [70.87.253.118]

10   154 ms   217 ms   158 ms  po2.car05.dllstx6.theplanet.com [12.96.160.39]
11     *      149 ms     *     c2.22.354a.static.theplanet.com [74.53.34.194]
12   148 ms   149 ms     *     c2.22.354a.static.theplanet.com [74.53.34.194]
13   152 ms   148 ms     *     c2.22.354a.static.theplanet.com [74.53.34.194]
14     *      156 ms   158 ms  c2.22.354a.static.theplanet.com [74.53.34.194]

Trace complete.

Here you go....

Tracing route to c2.22.354a.static.theplanet.com [74.53.34.194]
over a maximum of 30 hops:

  1     2 ms     2 ms     2 ms  192.168.1.1
  2    26 ms    26 ms    26 ms  telehouse-gw2-msdp.idnet.net [212.69.63.51]
  3    26 ms    27 ms    26 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243]
  4    32 ms    38 ms    26 ms  mfnx-gw-a.lonap.net [193.203.5.16]
  5    98 ms    99 ms    98 ms  so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]
  6   125 ms   155 ms   124 ms  so-1-0-0.mpr3.iah1.us.above.net [64.125.29.37]
  7   130 ms   129 ms   131 ms  so-1-1-0.mpr1.dfw2.us.above.net [64.125.26.129]
  8   131 ms   131 ms   131 ms  64.124.79.77.theplanet.com [64.124.79.77]
  9   147 ms   145 ms   145 ms  te9-1.dsr02.dllstx3.theplanet.com [70.87.253.22]
10   144 ms   144 ms   146 ms  72.fd.5746.static.theplanet.com [70.87.253.114]
11   144 ms   145 ms   152 ms  po2.car05.dllstx6.theplanet.com [12.96.160.39]
12   144 ms   144 ms   144 ms  c2.22.354a.static.theplanet.com [74.53.34.194]

Trace complete.

Thankyou Si no timeouts on your pings,

Here's a second opinion:

Tracing route to c2.22.354a.static.theplanet.com [74.53.34.194]
over a maximum of 30 hops:

  1     1 ms     1 ms    <1 ms  home [192.168.1.1]
  2    46 ms    48 ms    47 ms  telehouse-gw2-msdp.idnet.net [212.69.63.51]
  3    45 ms    50 ms    46 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243]
  4    46 ms    44 ms    44 ms  mfnx-gw-a.lonap.net [193.203.5.16]
  5   117 ms   117 ms   119 ms  so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]
  6   146 ms   202 ms   143 ms  so-1-0-0.mpr3.iah1.us.above.net [64.125.29.37]
  7   150 ms   149 ms   157 ms  so-1-1-0.mpr1.dfw2.us.above.net [64.125.26.129]
  8   148 ms   149 ms   149 ms  64.124.79.77.theplanet.com [64.124.79.77]
  9   166 ms   165 ms   163 ms  te9-1.dsr01.dllstx3.theplanet.com [70.87.253.6]
10   164 ms   161 ms   163 ms  7a.fd.5746.static.theplanet.com [70.87.253.122]
11   203 ms   179 ms   163 ms  po2.car05.dllstx6.theplanet.com [12.96.160.39]
12   166 ms   161 ms   163 ms  c2.22.354a.static.theplanet.com [74.53.34.194]

Trace complete.

Thankyou Simon. I have just connected up my Netgear agin as its the only way to get proper line stats and this is the result. Should my downstream DB be so low?

[attachment deleted by admin]

Like Si, I get a 12 hope trace:
tracert 74.53.34.194

Tracing route to c2.22.354a.static.theplanet.com [74.53.34.194]
over a maximum of 30 hops:

  1    <1 ms     1 ms    <1 ms  home [192.168.1.254]
  2    24 ms    23 ms    25 ms  telehouse-gw2.idnet.net [212.69.63.55]
  3    24 ms    23 ms    25 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243
]
  4    24 ms    23 ms    27 ms  mfnx-gw-a.lonap.net [193.203.5.16]
  5    97 ms   100 ms    98 ms  so-7-0-0.cr1.dca2.us.above.net [64.125.31.186]
  6   124 ms   124 ms   124 ms  so-1-0-0.mpr3.iah1.us.above.net [64.125.29.37]
  7   128 ms   139 ms   129 ms  so-1-1-0.mpr1.dfw2.us.above.net [64.125.26.129]

  8   128 ms   128 ms   126 ms  64.124.79.77.theplanet.com [64.124.79.77]
  9   142 ms   141 ms   143 ms  te7-1.dsr01.dllstx3.theplanet.com [70.87.253.2]

10   142 ms   143 ms   140 ms  7a.fd.5746.static.theplanet.com [70.87.253.122]

11   143 ms   143 ms   143 ms  po1.car05.dllstx6.theplanet.com [12.96.160.7]
12   145 ms   142 ms   143 ms  c2.22.354a.static.theplanet.com [74.53.34.194]

Trace complete.

Thankyou RiK what do you make of the Downstream Noise Margin I have tried different filters, does this indicate a fault I had 27DB the other day I think in my earlier posts.

If that's recent, it's nothing unusual for a Netgear at this time of night, particularly on an unstable line. It will probably hold sync down to -2db.

Quote from: Rik on Feb 12, 2008, 23:39:31
If that's recent, it's nothing unusual for a Netgear at this time of night, particularly on an unstable line. It will probably hold sync down to -2db.

Ok ty i'll wait until engineer on Friday.

Quote from: DeViTTo on Feb 12, 2008, 23:40:47
Ok ty i'll wait until engineer on Friday.

I have engineer here this is new line stats, please look RiK Seb,

[attachment deleted by admin]

Looks OK to me, Dev.

Quote from: Rik on Feb 15, 2008, 12:25:00
Looks OK to me, Dev.

Sorry Rik thanks for your quick reply BT engineer was watching to here what you had to say. Did you get my last PM as to the work that was carried out.

Yup. :)

Quote from: DeViTTo on Feb 15, 2008, 12:44:07
BT engineer was watching to here what you had to say. Did you get my last PM as to the work that was carried out.

LOL.. hope he's going to split his wages with Rik!

It would be nice, Ann, wouldn't it. :)

Looks fine, Dev (even though I'm too late). What did the engineer do, out of interest?

Quote from: Sebby on Feb 15, 2008, 13:16:57
Looks fine, Dev (even though I'm too late). What did the engineer do, out of interest?

Hi seb, He found a DC fault on the line which was detected by BT when I called Idnet to report Disconnects.

What supprised me was that there is a Master 5 type socket but it is in the attic. I thought the main one was downstairs as the householder told me and the fact that it had a capacitor on that socket. He tested the line internally in the house all checked out fine. Which I was gald about as that could have incurred a cost.

The problem was in the telegraph pole 100m away basically the exchange connection is underground then pops up onto a pole and goes to another pole and then the house. There was a DC fault on the line which was found to be at the top of the first post the one that has the connections fron the exchange meeting the underground wires. The mast head had a cable fault so he took a pair of wires that were testing good and simple matched them to a pair half way down the pole about 6m in total. So effectively I am on the same pair in the exchange and at the house, but with a new cable in between the middle of the pole and the top.

The trouble is my speed has dropped to 1500 from 4500+, he tested the circuit for DC again all is ok, He thought it might be a load balance problem so he tested that at the exchange and reported back to me that the line was as good as you could get. Whilst here he thought he had reconnected the bell wire so he removed from the Master, but still same result.

Now that I know where the master socket is I will go into the loft and connect an extension directly into it as it's only 10m away from my modem+router setup.

I connected Tim at Idnet and he said it could be profile as 11 odd disconnnects today, I asked for interleaving to be taken off and we arranged that I would call back on Monday with and update. May I say how refreshing it was to talk to Tim, who understood my problem and was interested in getting it resolved.

BTW thankyou all for your response. :) Just have to monitor it now. It would be nice now to get the speed and pings down to what they were on my first connect 40ms and 14ms to BBC at the minute they are too high. I dont know why the fault wa not happening with AOL and only occured with the switch to OPAL (CPW) which was not physical as in wires but at I persume DSLAM at the exchange or somewhere else. That showed the fault as in the number of disconnects, I would of never switched if I had been getting the previous connection on AOL stable as it was. Now that I have I would like the speed of the old connection and hopefully the stability of the new.

Could this be another record?

The lllloooonnngggeessttt post?

It's worth making the general point that, if you have an engineer visiting, it's generally a good idea to power down the router before he arrives. Usually, the first thin they do is connect at the test socket, which causes the first disconnection. After that, every wiring change and tweak is likely to drop things again, soon hitting the magic 10 which will push the profile down. You can't always avoid this happening, but by taking your connection down first, it can help.

Quote from: Malc on Feb 15, 2008, 14:18:12
Could this be another record?

The lllloooonnngggeessttt post?

Naah, you should check some of mine. :)

That in the old days, last year,when you had more time?

Strangely enough, yes. :)

Quote from: Malc on Feb 15, 2008, 14:18:12
Could this be another record?

The lllloooonnngggeessttt post?

I'm sorry about the length Malc, its only to serve as a log and as I guide to how well things are handled almost like a testimonial lol. I gained a lot of information from it from your intial welcome to where I am now.

 :thup: Impressed with the essay though! :)

Never apologise for length, Dev. :)

Quote from: Malc on Feb 15, 2008, 14:24:32
:thup: Impressed with the essay though! :)

Thanks  ;)

Quote from: Rik on Feb 15, 2008, 14:24:45
Never apologise for length, Dev. :)

I could put a twist on that but I won't ;D

Question though If I connect into the NT5 master socket and unplug the front to get at the plug in point and leave my extension plugged in will it disconnect the house or will they remain online with the socket apart. I can't remember if thats the case as i'm off to buy a cable to plug directly into that point. I can't see at the min as in loft I think its ok as they are connected via the rear please could you confirm Rik.

Quote from: Rik on Feb 15, 2008, 14:24:45
Never apologise for length, Dev. :)

Unless it's too small... :back:

If it's a correctly wired NTE5, Dev, removing the faceplate disconnects all internal wiring.

Quote from: Rik on Feb 15, 2008, 14:40:19
If it's a correctly wired NTE5, Dev, removing the faceplate disconnects all internal wiring.

Hmm then theres no point in my getting an extension cable to plug directly into it then damn nevermind.

Thanks Rik have a Karma for all your hard work and putting up with me.

The socket does not have an outlet at its front can I buy them so I could connect directly in leaving the faceplate on? I know I could get one online I dont suppose my local B&Q would have such a thing?

You could always plug a filter into the test socket, Dev, then the faceplate into the filter, with an RJ11 cable running to the router (or just fit a filtered faceplate). ADSL Nation do lengths of Cat5 cable with RJ11 terminations from 2-20m.

Quote from: Rik on Feb 15, 2008, 14:49:08
You could always plug a filter into the test socket, Dev, then the faceplate into the filter, with an RJ11 cable running to the router (or just fit a filtered faceplate). ADSL Nation do lengths of Cat5 cable with RJ11 terminations from 2-20m.

Thats a good idea do you mean one of the filters with dangle cable so that I can then plug the faceplate back into it and use the modem connection i.e small connector and as you say buy the correct cable online? I persume you mean RJ11 the small transparent connector?

http://www.adslnation.co.uk/products/xte2005.php

One of these do you mean as I could then remove all exsiting filters throughout the house and just have one is that correc?

Yes, yes, yes. :)

It will be a bit fiddly though, so you might want to get a filtered face plate:

http://www.adslnation.com/products/xte2005.php

one of these cables (choose length to suit):

http://www.adslnation.com/phpapps/catalog/product_info.php?cPath=21&products_id=117

and an IDC tool:

http://www.adslnation.com/phpapps/catalog/product_info.php?cPath=34&products_id=99

(or you can get a disposable one from B&Q etc).

If you don't want to change the faceplate yourself, you might find you need to use two filters in series, with the ADSL side connecting to the first filter.

Quote from: Rik on Feb 15, 2008, 14:57:02
Yes, yes, yes. :)

It will be a bit fiddly though, so you might want to get a filtered face plate:

http://www.adslnation.com/products/xte2005.php

one of these cables (choose length to suit):

http://www.adslnation.com/phpapps/catalog/product_info.php?cPath=21&products_id=117

and an IDC tool:

http://www.adslnation.com/phpapps/catalog/product_info.php?cPath=34&products_id=99

(or you can get a disposable one from B&Q etc).

If you don't want to change the faceplate yourself, you might find you need to use two filters in series, with the ADSL side connecting to the first filter.

I think I'll wait to see if things settle down but might go down this route as it will provide the best signal. After all the BT engineer said the house wiring was A OK, but I havent tested it on the main socket and can allways plug my Netgear into the socket if a test is required now. I'll wait and look to this solution once I have found the root of what seems to me a stuck profile. I wish that flaky BT tester would work correctly.

I'd certainly recommend going down this route, Dev. It's the best way of ensuring that the ADSL signal is as clean as can be, and should give you added stability and higher sync, all being well.

Quote from: Sebby on Feb 15, 2008, 19:10:40
I'd certainly recommend going down this route, Dev. It's the best way of ensuring that the ADSL signal is as clean as can be, and should give you added stability and higher sync, all being well.

Ok I am thinking about doing so just I cant do anything till after weekend anyways ill wait and see if line improves. It is starting to but pings are higher than normal, now running ping plotter. At least I know the fault has been fixed as far as disconnection (well I hope so 5 + no disconnections). The engineer knew there was a fault when IDnet arranged to come out, from running a telephone line service fault routine that replys with text info on the line.

Ok an update.

Well apparently I had some 87 disconnects over the weekend. Now though after phoning support and along with some new drivers for my Killer NIC. I have just had the best smooth in game experiance of all the time I have been playing in over 5 years.

My pings in game are 145-175 where they were 180-240 and higher. It's like playing in a single player game its a but 50 player server.

I only have one issue at the min, which is when someone externally accesses my Qnap FTP and trys to download large files it kills my connection. I havent yet worked out if its the ADSL modem Cable Modem thats causing it, but i'm not about to disturb anything at the min.

I really hope it stays this way, because then I can really say i'm in internet heaven. Thanks to Tim and James  ;D and not forgetting Rik and Seb and all of you. I'm crossing my fingers it stays like this.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

Tracing route to www.bbc.net.uk [212.58.253.74]
over a maximum of 30 hops:

  1    15 ms    16 ms    25 ms  telehouse-gw2-msdp.idnet.net [212.69.63.51]
  2    15 ms    15 ms    16 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243
]
  3    16 ms    16 ms    17 ms  rt-lonap-b.thdo.bbc.co.uk [193.203.5.91]
  4    16 ms    16 ms    15 ms  212.58.238.133
  5    19 ms    17 ms    18 ms  212.58.239.222
  6    18 ms    17 ms    17 ms  www5.cwwtf.bbc.co.uk [212.58.253.74]

Trace complete.

tracert 74.53.34.194

Tracing route to c2.22.354a.static.theplanet.com [74.53.34.194]
over a maximum of 30 hops:

  1    16 ms    15 ms    14 ms  telehouse-gw2-msdp.idnet.net [212.69.63.51]
  2    15 ms    15 ms    16 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243
]
  3    19 ms    15 ms    15 ms  mfnx-gw-a.lonap.net [193.203.5.16]
  4   106 ms    89 ms    87 ms  so-0-1-0.mpr1.dca2.us.above.net [64.125.27.57]
  5   115 ms   137 ms   117 ms  so-1-0-0.mpr3.iah1.us.above.net [64.125.29.37]
  6   119 ms   119 ms   119 ms  so-1-1-0.mpr1.dfw2.us.above.net [64.125.26.129]

  7   119 ms   119 ms   123 ms  64.124.79.77.theplanet.com [64.124.79.77]
  8   124 ms   124 ms   123 ms  te7-1.dsr01.dllstx3.theplanet.com [70.87.253.2]

  9   123 ms   124 ms   126 ms  7e.fd.5746.static.theplanet.com [70.87.253.126]

10   124 ms   144 ms   122 ms  po1.car05.dllstx6.theplanet.com [12.96.160.7]
11   123 ms   123 ms   124 ms  c2.22.354a.static.theplanet.com [74.53.34.194]

Trace complete.

Looking good, Dev, hopefully those disconnects are now behind you and your profile will recover.

Hi Rik I hope so too, this is too good to be true at the min my KIller NIC is actually performing well as it should given the cost. ;)

Have you managed a BT test?

Quote from: Rik on Feb 19, 2008, 00:08:40
Have you managed a BT test?

No I know where my profile is at I think around 4000, the trouble is I have the card set for UDP if I switch now it loses con on the Lan for a while I will do it in a few days time. Its not really speed I want I just want low latency stable connection thats all. I'm happy if I do get more speed, but does the modem have to rescync to get faster or can it change on the fly as it were without disconnecting?

It has to re-sync, noise will force it to re-sync downwards if it needs to, but it won't upwards - you'll just see a bigger noise margin.

I did it anyways in Game mode,

Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 3500 kbps
    DSL connection rate: 832 kbps(UP-STREAM)  4448 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 3275 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.

 

Profile is OK for sync speed, throughput is OK for profile. What's your noise margin?

Quote from: Rik on Feb 19, 2008, 00:16:45
Profile is OK for sync speed, throughput is OK for profile. What's your noise margin?

I tried to find out by enabling the other network card lost internal conection I can tell you its about between 9db-10db up and downstream.

Looking good.  ;D

So, probably a target margin of 9db. That will give you greater stability at a cost of about 500k.

Quote
I only have one issue at the min, which is when someone externally accesses my Qnap FTP and trys to download large files it kills my connection. I havent yet worked out if its the ADSL modem Cable Modem thats causing it, but i'm not about to disturb anything at the min.

I'd have thought that this is your connection becoming saturated on the upstream.

Glad your connection is looking good!

Quote from: Lance on Feb 19, 2008, 07:58:02
I'd have thought that this is your connection becoming saturated on the upstream.

Glad your connection is looking good!

I don't think its that Lance as it is doing it when I stream music to my work, it just kills the connection although its seems stable the other way.

It could be a number of things that has changed recently the Qnap software has been changed, but a friends has the same config, but on cable connection only, he does not have the problem. It could be the frimware of the dlink although again my friend ha the new one as well.

If all else faisl I will disable the Qnap for now, but I would like to find a solution, it was streaming fairly steadily on the old unstable connection, I dont think it was dropping out because f the qnap.

Nevermind I just want the same connection as I had last night I'll sacrifice the qnap functions to the external network and have it work internally only for now, see if all thing stabilise. I might then setup ftp on my PC and see if it has the same affect of disconnecting my router if it does then I will look into this issue further.