IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: tigermad on Sep 15, 2006, 18:06:11

Title: IDNETS Email system
Post by: tigermad on Sep 15, 2006, 18:06:11
IDNET are great at contacting you by phone when you leave a message with the receptionist but I am having problems when filling in their online help or when I email them.

My hubby asked about the new web hosting yesterday but we have received no reply. Am I just impatient? My current web hosting with another company runs out in a few weeks and I was hoping to move it to IDNET.

I guess the only way to find out about it is to phone them.
Title: Re: IDNETS Email system
Post by: maxping on Sep 15, 2006, 18:11:51
Simon From IDNet reads the forums so you may get a answer over the weekend,if not you will have to phone on Monday as CS is closed over the weekend.
Title: Re: IDNETS Email system
Post by: karvala on Sep 15, 2006, 18:53:27
They are apparently extremely busy at the moment, which is why there tends to be a delay before some e-mails are answered.  Not quite why; it's possible the recent influx of new customers has simply upped the volume, in which case they may have to consider employing an extra member of staff.
Title: Re: IDNETS Email system
Post by: maxping on Sep 15, 2006, 19:43:18
I could spare them approx 40 hours a week  ;)
Title: Re: IDNETS Email system
Post by: Jeff on Sep 15, 2006, 21:34:28
Hey, back `o the queue bonny lad ;)