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Technical News & Discussion => IDNet Help => Topic started by: s7uar7 on Jan 13, 2008, 14:09:49

Title: Card Security Code
Post by: s7uar7 on Jan 13, 2008, 14:09:49
I notice that IDNet are asking for the card security code in the Payment Details section of 'Your Account'.  As retailers aren't allowed to store this number, can I ask why they are requesting it?
Title: Re: Card Security Code
Post by: Rik on Jan 13, 2008, 14:20:12
Hi and welcome to the forum, have a karma. :)

My guess would be it's for the same reason as online retailers ask for it - to validate the card in the absence of a PIN.
Title: Re: Card Security Code
Post by: s7uar7 on Jan 13, 2008, 14:25:00
Thank you  ;D

For a one off transaction, absolutely, it's to verify the card is yours, but they're not supposed to store the number so they shouldn't be using it for each monthly payment. 
Title: Re: Card Security Code
Post by: Rik on Jan 13, 2008, 14:29:06
I'm guessing they have to use it every month, but your best bet would be to ask them (support@idnet.net or 0800 0267237) for a definitive answer.

TBH, I would never give any company - even one I trust as much as I do IDNet - a CCA/CPA on a card, I prefer the control of standing order, direct debit or EFT.
Title: Re: Card Security Code
Post by: Sebby on Jan 13, 2008, 14:29:24
Interesting; I never actually knew what the point of the security code was, though I guess it makes sense as it's something unique to the card, so in theory, you'd only know it if you had the card. I also didn't know retailers weren't allowed to store the information. So it's true that you learn something new every day. :)
Title: Re: Card Security Code
Post by: MoHux on Jan 14, 2008, 19:59:49
Do you know that it's being stored and used other than the first time?
I would think that perhaps once the card was validated it wouldn't be necessary to do it again??  :-\

:)