IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: essdeeay on Dec 14, 2007, 02:23:43

Title: Restricting video news items from bbc.news.co.uk?
Post by: essdeeay on Dec 14, 2007, 02:23:43
After I switched to idnet, I can no longer watch videos from news.bbc.co.uk.  I can still listen to the news though.  However, if I make a VPN connection to my work, I *do* get the video streaming.

Why is this content blocked by idnet?

Steve
Title: Re: Restricting video news items from bbc.news.co.uk?
Post by: Lance on Dec 14, 2007, 08:24:13
Hi Steve, have a karma as a welcome to the forum!

In answer to your question, it isn't. In fact, IDNet are peered with the BBC for the multicast content.

I would suggest that you reinstall realplayer to see if that helps?
Title: Re: Restricting video news items from bbc.news.co.uk?
Post by: essdeeay on Dec 17, 2007, 01:10:10
Hi Lance, and thanks for my first Kharma!

If I'm connected to my work over a VPN (through IDNet), it all works ok.  I therefore deduce my software is working ok.

If I'm just connected to IDNet (same connection), any video content served from news.bbc.co.uk doesn't even begin buffering (audio is ok).  It's the same whether I use IE/Firefox, WMP/RealPlayer.

It's also strange that before I migrated from Zen, it was working ok - it stopped working after I migrated.

If you're absolutely positive nothing is being stopped at IDNet, is there any troubleshooting we can do?

Cheers,
Steve :)
Title: Re: Restricting video news items from bbc.news.co.uk?
Post by: Glenn on Dec 17, 2007, 04:58:06
No problem watching BBC video clips via my connection, so I'm not sure what the problem may be, do you get any error messages either on screen or in the event log?
Title: Re: Restricting video news items from bbc.news.co.uk?
Post by: Lance on Dec 17, 2007, 07:36:44
I also don't have problems accessing the video - on Sat I had Score interactive working fine.

The first step of any trouble shooting I can think of is to reinstall RealPlayer, to help give the codecs a refresh.

I'm sure some others on here will be able to think of a few other things to try!