Is There An Upgrade Fee To Change From Home Max To Super Max?
Afaik, Phil, yes because the underlying BT product changes, so BT raises a charge.
But there's no fee to switch between the other packages, say from Home Max to Home Lite?
No, as they run on the same BT package. :)
Great, thanks Rik. :)
Enjoy. ;)
Thanks Rik.
Quote from: Si6776 on Nov 25, 2007, 18:01:01
But there's no fee to switch between the other packages, say from Home Max to Home Lite?
am still waiting for my Xmas pressie 3 gig of space Si :P
Quote from: Rik on Nov 25, 2007, 14:26:13
Afaik, Phil, yes because the underlying BT product changes, so BT raises a charge.
Rik, I emailed support and there is no charge to upgrade, so I've done so.
Just thought I'd let you know for future reference.
Thanks, Phil. Seems like policy has changed - the fee used to be listed on the website. I must be suffering from the mushroom syndrome. ;)
They also said the upload speed would be increased in the next 24 hours which seems a bit fast especially as BT are involved.
Maybe BT are having a November special this week - throwing switches instead of passing paperwork? >:D
Quote from: Rik on Nov 26, 2007, 10:58:26
Maybe BT are having a November special this week - throwing switches instead of passing paperwork? >:D
;D seriously though have BT Wholesale improved their systems?
It does make you wonder, Phil. Afaik, there's no physical work involved, so it's just a few keystrokes and, with only the one ISP involved, perhaps it can be done quickly.