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Technical News & Discussion => IDNet Help => Topic started by: mrjeffery on Nov 20, 2007, 22:43:57

Title: Home SuperMax - Download periods
Post by: mrjeffery on Nov 20, 2007, 22:43:57
Hello all, thinking about migrating from current ISP to the Home SuperMax service on IDNET. On the product info pages it says "60GB downloads included (30GB 9am-midnight, 30GB midnight-9am) but when i run through the order process it tells me "60GB downloads included (15 GB 9am-midnight, 45GB midnight-9am)".
Which one is applicable?
Title: Re: Home SuperMax - Download periods
Post by: Lance on Nov 20, 2007, 23:06:46
Hi and welcome to the forum, have a welcome karma!

It is the 30/30 split which is correct. It was previously 15/45 but to make it better value they changed it! I'll let then know about the error on the site.

Thanks,
Lance
Title: Re: Home SuperMax - Download periods
Post by: Simon on Nov 20, 2007, 23:27:22
Hi MrJ, and  :welc:

If you decide to make the switch, you won't regret joining IDNet, and don't forget, uploads don't count towards the 60Gb allowance.
Title: Re: Home SuperMax - Download periods
Post by: Ann on Nov 20, 2007, 23:30:22
Welcome to the forum Mr Jeffery, have a banana  :banana2:
Title: Re: Home SuperMax - Download periods
Post by: Lance on Nov 21, 2007, 10:31:38
Update: Tim has informed me this will be corrected later this morning.
Title: Re: Home SuperMax - Download periods
Post by: Kheldar on Nov 21, 2007, 10:52:59
Welcome Welcome.

:welc:

Title: Re: Home SuperMax - Download periods
Post by: mrjeffery on Nov 21, 2007, 13:11:43
Great, just signed up!
Title: Re: Home SuperMax - Download periods
Post by: Rik on Nov 21, 2007, 13:16:45
I'm sure you won't regret it. Welcome to the forum.  :welc:
Title: Re: Home SuperMax - Download periods
Post by: Kheldar on Nov 21, 2007, 13:18:26
gratz !

have a welcome karma



Title: Re: Home SuperMax - Download periods
Post by: mrapoc on Nov 21, 2007, 13:47:40
Im jealous!!!

Do report back with pings and average speeds - might go for the supermax
Title: Re: Home SuperMax - Download periods
Post by: Malc on Nov 21, 2007, 13:56:37
I'm on supermax, it is 30/30 with uploads not counted.

And it's worth every penny.
Title: Re: Home SuperMax - Download periods
Post by: Rik on Nov 21, 2007, 14:23:39
Quote from: mrapoc on Nov 21, 2007, 13:47:40
Do report back with pings and average speeds - might go for the supermax

Apart from the increased upload speed, Sam, it does get priority over us plebs on the BT network, so faster speeds are a distinct possibility.
Title: Re: Home SuperMax - Download periods
Post by: ducky22 on Nov 21, 2007, 18:03:38
Quote from: Rik on Nov 21, 2007, 14:23:39
Apart from the increased upload speed, Sam, it does get priority over us plebs on the BT network, so faster speeds are a distinct possibility.

Indeed, it is a 20:1 contention as opposed to the standard 50:1. It can make a big difference on congested exchanges like my own. It also means if there is a fault - it'll get a marginally higher priority :-P.