IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: cavillas on Nov 11, 2007, 14:28:42

Title: Customer Account page inaccessable
Post by: cavillas on Nov 11, 2007, 14:28:42
Some people are finding they are unable to log on to Customer Account Page.  Any one else find this
Title: Re: Customer Account page inaccessable
Post by: Ray on Nov 11, 2007, 14:33:33
Quote from: cavillas on Nov 11, 2007, 14:28:42
Some people are finding they are unable to log on to Customer Account Page.  Any one else find this

Yes, Alf, same for me just hangs at the login page. :(
Title: Re: Customer Account page inaccessable
Post by: jupiter on Nov 11, 2007, 14:34:44
Ditto here too.  Gives me a worrying abandoned feeling. :(
Title: Re: Customer Account page inaccessable
Post by: Rik on Nov 11, 2007, 14:39:14
It's fine here, but did go AWOL yesterday afternoon for a while. I'll let support know.
Title: Re: Customer Account page inaccessable
Post by: Philip on Nov 11, 2007, 15:32:05
busted for me aswell :o
Title: Re: Customer Account page inaccessable
Post by: Rik on Nov 11, 2007, 15:34:43
It's not working for me either now, Doc. I think the server needs a kick, they get lonely at the weekends and sulk.  ;)
Title: Re: Customer Account page inaccessable
Post by: jupiter on Nov 11, 2007, 16:00:47
Quote from: Rik on Nov 11, 2007, 15:34:43
It's not working for me either now, Doc. I think the server needs a kick, they get lonely at the weekends and sulk.  ;)

I have the same problem.  Are you coming round to kick me?(http://forum.crystalxp.net/uploads/post-386-1127687954.gif)
Title: Re: Customer Account page inaccessable
Post by: Rik on Nov 11, 2007, 16:02:47
It's an interesting thought, Jupiter - but if I did it for you, I'd have to do it for everyone.  ;D
Title: Re: Customer Account page inaccessable
Post by: Ted on Nov 11, 2007, 16:12:20
Yup, customer login is having a little tantrum here as well!
Perhaps a hug would be more productive if its lonely? ;)
Title: Re: Customer Account page inaccessable
Post by: Philip on Nov 11, 2007, 16:12:59
Quote from: Rik on Nov 11, 2007, 15:34:43
It's not working for me either now, Doc. I think the server needs a kick, they get lonely at the weekends and sulk.  ;)

which server is it this time Rik, my guess is whoever it is, he/she has been spending too much time with Trevor  ;D
Title: Re: Customer Account page inaccessable
Post by: Rik on Nov 11, 2007, 16:16:40
Or too much time apart from Trevor?  :o
Title: Re: Customer Account page inaccessable
Post by: Rik on Nov 11, 2007, 16:17:56
Quote from: xild on Nov 11, 2007, 16:12:20
Perhaps a hug would be more productive if its lonely? ;)

(http://bestsmileys.com/hugging/4.gif)
Title: Re: Customer Account page inaccessable
Post by: Ted on Nov 11, 2007, 16:21:13
That should do it.
Title: Re: Customer Account page inaccessable
Post by: Rik on Nov 11, 2007, 16:25:43
We do try to make our servers feel appreciated; mail, web space and blogs are on Trevor, the forum is on Samson, but I've never been introduced to the IDNet server. ;)
Title: Re: Customer Account page inaccessable
Post by: Kheldar on Nov 11, 2007, 17:17:08
Quote from: Rik on Nov 11, 2007, 16:25:43
We do try to make our servers feel appreciated; mail, web space and blogs are on Trevor, the forum is on Samson, but I've never been introduced to the IDNet server. ;)
did you find you had much in common when introduced to Trevor and Samson then Rik ?

;)

:D
Title: Re: Customer Account page inaccessable
Post by: Rik on Nov 11, 2007, 17:18:43
Quote from: Kheldar on Nov 11, 2007, 17:17:08
did you find you had much in common when introduced to Trevor and Samson then Rik ?

;)

:D

Just a passionate belief in IDNet and the forum, Steve.  :P  ;D
Title: Re: Customer Account page inaccessable
Post by: cavillas on Nov 11, 2007, 17:35:41
Has the IDNET Site just gone down.  Cannot get onto it at the moment.
Title: Re: Customer Account page inaccessable
Post by: Rik on Nov 11, 2007, 17:40:00
It did yesterday when there was a problem with the customer login. Chances are the server is being re-booted.
Title: Re: Customer Account page inaccessable
Post by: Rik on Nov 11, 2007, 18:21:58
The web site and accounts page are up and running again. :)
Title: Re: Customer Account page inaccessable
Post by: Ted on Nov 11, 2007, 18:49:36
you see! there's nothing like a good hug to make things better.
Failing that, a quick reboot up the Hard Drive usually does the trick.  ;D
Title: Re: Customer Account page inaccessable
Post by: cavillas on Nov 11, 2007, 18:52:27
Simon has a long leg and gave it a quick kick up the hard drive. ;D
Title: Re: Customer Account page inaccessable
Post by: Philip on Nov 11, 2007, 19:11:44
hurrah  :banana2: :banana2: :banana2: :banana2: :banana2:
Title: Re: Customer Account page inaccessable
Post by: Kheldar on Nov 11, 2007, 21:32:09
Quote from: Rik on Nov 11, 2007, 17:18:43
Just a passionate belief in IDNet and the forum, Steve.  :P  ;D
nice.

gald you found something in common  :D