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Technical News & Discussion => IDNet Help => Topic started by: ReDGryphoN on Oct 30, 2007, 19:44:26

Title: BT Speedtester
Post by: ReDGryphoN on Oct 30, 2007, 19:44:26
Dont use this much now I have a good solid conn from IDNET but after a power outage my profile seems to have dropped so I thought I would run it.

Have tried over the last 4 days and at different times etc and get this eror message................

The IP address discovered on the network associated with your telephone number:XXXXXXXX, did not match the one we have logged from this browser/connection. Please check your telephone number and try again. If problem persists please contact your CP

What does this mean ?

ReD

MAABOF



Title: Re: BT Speedtester
Post by: Lance on Oct 30, 2007, 19:50:02
You're not trying to do it over a VPN connection or anything are you? Other than the possibility that it is throwing up the error because it is too busy I'm not sure what to suggest. Possibly momentarily disable your firewall?
Title: Re: BT Speedtester
Post by: Bat on Oct 30, 2007, 21:09:28
Hi,
Not much help I guess, but I used it around dinner time today, with no problem.
Cheers,
Gavin :)
Title: Re: BT Speedtester
Post by: colirv on Oct 30, 2007, 21:20:43
It does give this error message sometimes. The only answer is to keep trying - it generally works in the end.
Title: Re: BT Speedtester
Post by: Gramps on Oct 30, 2007, 21:27:50
I have been getting that error message for weeks.
Title: Re: BT Speedtester
Post by: Rik on Oct 30, 2007, 23:36:26
It's usually a sign that it's busy - for some reason, BT sent its coders to M$ for lessons in how to write useless error messages. :(
Title: Re: BT Speedtester
Post by: Adam on Oct 31, 2007, 08:29:32
The BT Speedtest tends not to respond at all for me, it does all the usual question asking then just sits at doing the best effort test. The speedtester itself is clearly not giving its best effort though!  :whip:
Title: Re: BT Speedtester
Post by: Rik on Oct 31, 2007, 08:31:40
I don't think it understands the word 'best', Adam. :)
Title: Re: BT Speedtester
Post by: Gary on Oct 31, 2007, 08:31:54
I have that issue if I use firefox 2.0.0.8 Adam, but not if I use IE7 (XP sp2)