IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Beercan on Oct 25, 2007, 22:29:55

Title: Download allowance on Home Lite
Post by: Beercan on Oct 25, 2007, 22:29:55
Hi guys,
I signed up for Home Lite on Sunday and I could have sworn it said download allowance was 10gb per month...

Connection has activated today and it now says 5gb.

Has it changed, or did I read it wrong?
I assume if I'm wrong, I can upgrade to the 30gb package with no issues?

Regards
Steve
Title: Re: Download allowance on Home Lite
Post by: Ray on Oct 25, 2007, 22:51:37
Quote from: Beercan on Oct 25, 2007, 22:29:55
Hi guys,
I signed up for Home Lite on Sunday and I could have sworn it said download allowance was 10gb per month...

Connection has activated today and it now says 5gb.

Has it changed, or did I read it wrong?
I assume if I'm wrong, I can upgrade to the 30gb package with no issues?

Regards
Steve

Steve welcome to Idnet and have a welcome Karma.

No it hasn't changed 5GB is the correct download limit for Home Lite, but you can easily change your package up or down there is no charge for this and it usually happens quickly. This doesn't apply to the Home Max package though there is a charge to regrade to this.
Title: Re: Download allowance on Home Lite
Post by: Beercan on Oct 25, 2007, 23:00:12
Hi, and thanks for the welcome!
I think I'll be upgrading tomorrow then.  ::) ;D Should have read it properly.

I have to say, I migrated from Tiscali, and so far I have been blown away by the service and the speed I'm getting.

BT and Tiscali told me I'd get 1mbps maximum, I'm now getting 3.6-4.0mbps. Result!

Thanks again!
Steve
Title: Re: Download allowance on Home Lite
Post by: Gary on Oct 25, 2007, 23:06:56
Welcome beercan, you can keep and eye on your bandwidth usage on your login page as well on IDnet's home page  :)
Title: Re: Download allowance on Home Lite
Post by: Simon on Oct 25, 2007, 23:16:05
(http://rik.www.idnet.com/Smileys/welc_idnetters.png) Beercan.  :)  I don't think you'll regret joining IDNet for a minute, and I am sure they will sort something out for you regarding a regrade if you want to go onto the Max package.
Title: Re: Download allowance on Home Lite
Post by: Gary on Oct 25, 2007, 23:17:07
Quote from: Si6776 on Oct 25, 2007, 23:16:05
(http://rik.www.idnet.com/Smileys/welc_idnetters.png) Beercan.  :)  I don't think you'll regret joining IDNet for a minute, and I am sure they will sort something out for you regarding a regrade if you want to go onto the Max package.
Total agreement with Simon, they are very helpful if you need to change things about  ;D
Title: Re: Download allowance on Home Lite
Post by: Noreen on Oct 25, 2007, 23:18:53
Welcome Steve. (http://i191.photobucket.com/albums/z265/Idnettersforum/smwe.gif)
Title: Re: Download allowance on Home Lite
Post by: Rik on Oct 26, 2007, 00:55:54
Quote from: Beercan on Oct 25, 2007, 23:00:12
I think I'll be upgrading tomorrow then.  ::) ;D Should have read it properly.

Hi Steve

Another welcome to the forum from me. :)

If 10GB is all you need, it would actually be cheaper to stay on Home Lite and pay for the additional usage. This would cost you £22.99pm instead of £24.99.

IDNet don't throttle your connection if you go over your allowance, they will give you ample warning by email if it's likely to happen, and then simply charge the extra.

HTH

Title: Re: Download allowance on Home Lite
Post by: Lance on Oct 26, 2007, 07:27:00
Welcome Steve!
Title: Re: Download allowance on Home Lite
Post by: cavillas on Oct 26, 2007, 10:31:06
Another welcome Steve Beercan.  With a name like that you should fit in well with this forum. ;D

I don't think anyone can go wrong with IDNET (as long as they read what they are signing up for ;D )  I have been with them comming up for 2 years now and have been more than happy with them, and it's nice to talk to people who know their product and how everything works.  But i'd still like to see a piccie of Miriam. >:D

I signed up my son a while ago, he works from home as a software developer and has said it is the best, most rliable and consistant connection he has ever had.  I have just signed my lifelong freind up yesterday, he is computer barren (knows nothing) but within a week of my tuition he will know a lot or become an ex-friend. >:D
Title: Re: Download allowance on Home Lite
Post by: Rik on Oct 26, 2007, 10:32:50
Quote from: cavillas on Oct 26, 2007, 10:31:06
he is computer barren (knows nothing) but within a week of my tuition he will know a lot or become an ex-friend. >:D

;D

Presumably, that's different to a robber baron, Alf?
Title: Re: Download allowance on Home Lite
Post by: Kheldar on Oct 26, 2007, 10:34:48
Welcome to another Steve !  ;D


Sure you will njoy it here.
Title: Re: Download allowance on Home Lite
Post by: cavillas on Oct 26, 2007, 11:44:51
Rik, it seems that degenerates rule here yet again. ;D
Title: Re: Download allowance on Home Lite
Post by: Rik on Oct 26, 2007, 11:50:51
Here, there and everywhere... ;)
Title: Re: Download allowance on Home Lite
Post by: Beercan on Oct 26, 2007, 18:17:28
Thanks to everyone for the kind hellos!
I have upgraded to the max service now.

Still happy with my speed.   ;D
Title: Re: Download allowance on Home Lite
Post by: Simon on Oct 26, 2007, 21:18:35
Excellent news, Steve - enjoy!  ;)