IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: DaveH on Sep 19, 2007, 03:01:22

Title: FTP Server problem
Post by: DaveH on Sep 19, 2007, 03:01:22
Trying to connect to the idnet ftp server is becoming a nightmare for me.

Using FileZilla, as recommended, I am telling it to connect to ftp.idnet.com, with my username and password (as on the setup page) in their respective boxes.

FileZilla then resolves the server name, but is unable to connect at all. I even tried an anonymous login, with the same result.

Is the port number (21) wrong?
Title: Re: FTP Server problem
Post by: Phil123 on Sep 19, 2007, 03:18:34
Try the FTP Publishing URL. It take the form of  ftp://UsernamePassword@ftp.idnet.com/
Title: Re: FTP Server problem
Post by: DaveH on Sep 19, 2007, 03:56:09
Quote from: Phil123 on Sep 19, 2007, 03:18:34
Try the FTP Publishing URL. It take the form of  ftp://UsernamePassword@ftp.idnet.com/

Nope - All that results in is FileZilla changing the address back to ftp.idnet.com, moving my username & password into the username box and trying to log in without a password.

Bloody technology!
Title: Re: FTP Server problem
Post by: Phil123 on Sep 19, 2007, 05:29:24
I'm using the FireFTP add on for Firefox, it works fine with ftp.idnet.com and my username and password. It's quite good give it a try:

https://addons.mozilla.org/en-US/firefox/addon/684
Title: Re: FTP Server problem
Post by: Rik on Sep 19, 2007, 08:32:46
Same here, Phil. I also had no problems with an older version of Smart FTP.
Title: Re: FTP Server problem
Post by: colirv on Sep 19, 2007, 09:13:03
Right, I've just set up my website and uploaded a holding page using FireFTP. In setting up the new connection in FireFTP (an Account Manager box opens) I've used the following.

Account name: IDNet (you can use anything here)
Host: ftp.idnet.com
Login: The username given to me by IDNet on the "Web Space Setup" page under "Your website details"
Password: as given on the same page immediately underneath

It worked first time.
Title: Re: FTP Server problem
Post by: Rik on Sep 19, 2007, 09:17:17
That's exactly right, Colin. As far as I can see, only if you use nVu do you use the url in the forum given on the website.
Title: Re: FTP Server problem
Post by: colirv on Sep 19, 2007, 09:22:09
I've been using Nvu for several years to write code, but prefer to use a separate FTP program for uploading. I'm just old and set in my ways :)
Title: Re: FTP Server problem
Post by: Rik on Sep 19, 2007, 09:26:38
I'm just old and set in concrete. ;)
Title: Re: FTP Server problem
Post by: MoHux on Sep 19, 2007, 16:31:58
Quote from: Rik on Sep 19, 2007, 09:17:17
......................... use nVu do you use the url in the forum given on the website.

Thanks for inforuming us with the relevant inforumation, of the correct forumation the url should take Rik.  :P ::)

;) 
Title: Re: FTP Server problem
Post by: Rik on Sep 19, 2007, 16:34:24
Ya got me, Mo.  ;D
Title: Re: FTP Server problem
Post by: MoHux on Sep 19, 2007, 16:36:50
 :flamethrower:

:evilb:
Title: Re: FTP Server problem
Post by: DaveH on Sep 20, 2007, 02:19:00
[02:18:16] SmartFTP v2.5.1006.3
[02:18:16] Resolving host name "ftp.idnet.com"
[02:18:16] Connecting to 212.69.36.147 Port: 21
[02:18:16] A socket operation encountered a dead network.


Any suggestions guys? Got the right host name, username & password.
Title: Re: FTP Server problem
Post by: Rik on Sep 20, 2007, 08:59:00
It's working fine here, Dave. If you use Firefox, try it with Fire FTP - I found that Smart FTP threw a few wobblies for me, especially the newer versions.
Title: Re: FTP Server problem
Post by: RobMc on Sep 20, 2007, 09:59:14
Just checking, you are trying to connect to the ftp server from an IDNet adsl line and you don't have some sort of proxy-server or "ip hiding software" in place?

To quote the setup page:

QuoteFor security FTP access is restricted to IDNet IP addresses and therefore you will need to upload any pages using your IDNet broadband connection.

Rob.
Title: Re: FTP Server problem
Post by: Ray on Sep 20, 2007, 12:04:51
Quote from: Rik on Sep 20, 2007, 08:59:00
If you use Firefox, try it with Fire FTP

Thanks for that one, Rik, had not come across Fire FTP before - just installed it and I like it, very easy to use and connected straight away with no problems. (http://www2.incredimail.com/english/images/order/smiley.gif)
Title: Re: FTP Server problem
Post by: Rik on Sep 20, 2007, 12:06:42
Brilliant, isn't it, Ray. :)
Title: Re: FTP Server problem
Post by: Ray on Sep 20, 2007, 12:18:32
Certainly is, Rik, so easy to set up and use  :)
Title: Re: FTP Server problem
Post by: Rik on Sep 20, 2007, 12:23:36
My thoughts entirely, FTP as it should be.
Title: Re: FTP Server problem
Post by: DaveH on Sep 20, 2007, 14:50:03
Quote from: RobMc on Sep 20, 2007, 09:59:14
Just checking, you are trying to connect to the ftp server from an IDNet adsl line and you don't have some sort of proxy-server or "ip hiding software" in place?


Using my idnet line, no IP hiding or spoofing in place, tried with firewall on and off. Smart FTP is in my firewall's whitelist anyway, but even with the wall down, nada.

Got me completely baffled!
Title: Re: FTP Server problem
Post by: Phil123 on Sep 20, 2007, 14:53:29
Quote from: Rik on Sep 20, 2007, 12:23:36
My thoughts entirely, FTP as it should be.

Certainly the easiest FTP software I've used. Although I'm pretty thick when it comes to stuff like this. If I can use it effectively it's certainly idiot proof.
Title: Re: FTP Server problem
Post by: Rik on Sep 20, 2007, 15:03:03
Quote from: DaveH on Sep 20, 2007, 14:50:03
Got me completely baffled!

Have you tried another app, Dave?
Title: Re: FTP Server problem
Post by: DaveH on Sep 20, 2007, 15:06:56
Well I'll be damned - Just tried Smart FTP again and it connected instantly!

Now all I need is some content to transfer :-)

Thanks all for advice.
Title: Re: FTP Server problem
Post by: Rik on Sep 20, 2007, 15:11:10
We can supply content too. ;)
Title: Re: FTP Server problem
Post by: Phil123 on Sep 20, 2007, 15:15:41
Quote from: DaveH on Sep 20, 2007, 15:06:56
Now all I need is some content to transfer :-)

Some nice naked ladies would be a good start.  ;D

Don't forget to let us know your webspace address once you've done it!
Title: Re: FTP Server problem
Post by: Rik on Sep 20, 2007, 15:22:02
It's http://rik.www.idnet.com/. :) Rough and ready at the moment, just to test everything.
Title: Re: FTP Server problem
Post by: Phil123 on Sep 20, 2007, 15:26:42
Quote from: Rik on Sep 20, 2007, 15:22:02
It's http://rik.www.idnet.com/. :) Rough and ready at the moment, just to test everything.

No naked ladies  :(
Title: Re: FTP Server problem
Post by: Rik on Sep 20, 2007, 15:28:43
Sue wouldn't stand still.  ;D
Title: Re: FTP Server problem
Post by: Phil123 on Sep 20, 2007, 15:30:54
Quote from: Rik on Sep 20, 2007, 15:28:43
Sue wouldn't stand still.  ;D

;D ;D ;D
Title: Re: FTP Server problem
Post by: cavillas on Sep 20, 2007, 16:17:41
Mines even rougher.  http://cavillas.www.idnet.com
Trying to get to grips with pure html and xhtml using Dreamweaver.  My fingers hurt though with all this typing. :'( ;)
Title: Re: FTP Server problem
Post by: Rik on Sep 20, 2007, 16:21:04
Your links header is going off the top of the page for me, Alf. Nice to put a face to the name at last. :)
Title: Re: FTP Server problem
Post by: cavillas on Sep 20, 2007, 16:27:21
That's 'cos I tried using a standard css file.  WIll sort it out when I have read a bit more.  Wife keeps hitting me with my books though.  Ouch! :'( ;D

I've decided to re-learn everything from the groound up again because of all the changes over the past 10 years. ;)
Title: Re: FTP Server problem
Post by: Rik on Sep 20, 2007, 16:30:55
I had the selfsame problem, Alf. The last time I bothered with a web page was in 1993, and things seem to have moved on a bit.  8) I've got a spare hard hat if it would help with the book attack...
Title: Re: FTP Server problem
Post by: cavillas on Sep 20, 2007, 16:47:57
Thanks.  I just duck now.  Removed extraneous code from links page.  Seems OK now.
Title: Re: FTP Server problem
Post by: Rik on Sep 20, 2007, 16:53:37
'Some links' still goes off the top of the page for me, Alf. :(
Title: Re: FTP Server problem
Post by: cavillas on Sep 20, 2007, 17:12:17
Work in Progress as they say. :laugh:
Title: Re: FTP Server problem
Post by: Rik on Sep 20, 2007, 17:13:07
Just thought I'd feedback, Alf, I'm usually in a closed-loop state. (aka loopy  ;D)
Title: Re: FTP Server problem
Post by: cavillas on Sep 20, 2007, 17:47:45
Me too.  Must be the weather. ;)
Title: Re: FTP Server problem
Post by: Rik on Sep 20, 2007, 17:48:34
I put it down to El Nino. :)
Title: Re: FTP Server problem
Post by: Glenn on Sep 21, 2007, 09:29:01
My website stops responding when trying to upload after a few seconds when using SmartFTP, FireFTP will not connect at all. I was able to upload a Jalbum to the webspace using Jalbums own FTP client however.

SmartFTP works fine on my own paid for webspace, so it is not a problem with that.

Any ideas?
Title: Re: FTP Server problem
Post by: Rik on Sep 21, 2007, 09:56:28
Any error messages, Glenn? Is it possible for you to phone support from your machine (ie are you at home when they are open)? If so, speak to Martin, and he can watch what is happening when you hit the problem - it's the fastest way I know to solve it. :)
Title: Re: FTP Server problem
Post by: Rik on Sep 21, 2007, 10:37:18
Hi Glenn

I've just been running through the logs with Martin. I've sent you a PM.
Title: Re: FTP Server problem
Post by: Glenn on Sep 21, 2007, 12:48:37
I can ring on Monday morning before 10 am if I remember. It is not too important as I have another 500Gb of space on my Siteground account
Title: Re: FTP Server problem
Post by: Rik on Sep 21, 2007, 12:53:20
It's worth a try, Glenn, if the problem persists. Ask for Martin, he can then watch your activity and possibly identify what's going wrong.