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Technical News & Discussion => IDNet Help => Topic started by: psp83 on Sep 10, 2007, 21:22:24

Title: sloowwwwwww!
Post by: psp83 on Sep 10, 2007, 21:22:24
anyone else getting VERY slow speeds? i'm speeding along at 32kbps
Title: Re: sloowwwwwww!
Post by: RobMc on Sep 10, 2007, 21:44:06
Hi, it's not as quick as usual here in Cheshire (Willaston exchange) but it's over 3Mbs. Perhaps a local exchange problem?

Rob.
Title: Re: sloowwwwwww!
Post by: Rik on Sep 11, 2007, 08:53:08
Possibly (probably) unrelated, but I did experience a couple of PPP sessions outages.
Title: Re: sloowwwwwww!
Post by: Ray on Sep 11, 2007, 09:12:35
Quote from: Rik on Sep 11, 2007, 08:53:08
Possibly (probably) unrelated, but I did experience a couple of PPP sessions outages.

I had the same with 2 outages last night between 11:52 and 11:54
Title: Re: sloowwwwwww!
Post by: Rik on Sep 11, 2007, 09:18:46
Mine were at 22:50 - 22:53 and 22:55 - 23:02, Ray.
Title: Re: sloowwwwwww!
Post by: Noreen on Sep 11, 2007, 09:22:24
From router logs last night...........

Mon, 2007-09-10 22:50:34 - LCP down.
Mon, 2007-09-10 22:50:35 - Initialize LCP.
Mon, 2007-09-10 22:50:35 - LCP is allowed to come up.
Mon, 2007-09-10 22:51:35 - Initialize LCP.
Mon, 2007-09-10 22:51:36 - LCP is allowed to come up.
Mon, 2007-09-10 22:52:36 - Initialize LCP.
Mon, 2007-09-10 22:52:36 - LCP is allowed to come up.
Mon, 2007-09-10 22:53:37 - Initialize LCP.
Mon, 2007-09-10 22:53:37 - LCP is allowed to come up.
Mon, 2007-09-10 22:54:38 - Initialize LCP.
Mon, 2007-09-10 22:54:38 - LCP is allowed to come up.
Mon, 2007-09-10 22:55:38 - Initialize LCP.
Mon, 2007-09-10 22:55:38 - LCP is allowed to come up.
Mon, 2007-09-10 22:56:39 - Initialize LCP.
Mon, 2007-09-10 22:56:39 - LCP is allowed to come up.
Mon, 2007-09-10 22:57:40 - Initialize LCP.
Mon, 2007-09-10 22:57:40 - LCP is allowed to come up.
Mon, 2007-09-10 22:58:40 - Initialize LCP.
Mon, 2007-09-10 22:58:40 - LCP is allowed to come up.
Mon, 2007-09-10 22:59:41 - Initialize LCP.
Mon, 2007-09-10 22:59:41 - LCP is allowed to come up.
Mon, 2007-09-10 23:00:42 - Initialize LCP.
Mon, 2007-09-10 23:00:42 - LCP is allowed to come up.
Mon, 2007-09-10 23:01:42 - Initialize LCP.
Mon, 2007-09-10 23:01:42 - LCP is allowed to come up.
Mon, 2007-09-10 23:02:43 - Initialize LCP.
Mon, 2007-09-10 23:02:43 - LCP is allowed to come up.
Mon, 2007-09-10 23:02:59 - CHAP authentication
Title: Re: sloowwwwwww!
Post by: Rik on Sep 11, 2007, 09:25:56
Thanks, Noreen. I wonder if there was a Radius server problem last night?
Title: Re: sloowwwwwww!
Post by: Noreen on Sep 11, 2007, 09:47:38
There are also people over on the IDNet forum on ThinkBroadband mentioning the same problem.
Title: Re: sloowwwwwww!
Post by: Rik on Sep 11, 2007, 09:56:14
I noticed. :)
Title: Re: sloowwwwwww!
Post by: Kheldar on Sep 11, 2007, 10:15:08
yeah my conn has been even slower than normal in the past 24 hrs, if thats possible !  :P
Title: Re: sloowwwwwww!
Post by: Rik on Sep 11, 2007, 10:20:23
I've not seen any speed issues, just the PPP session loss. Have you run a BT test to see if your profile has dropped?
Title: Re: sloowwwwwww!
Post by: Gary on Sep 11, 2007, 10:24:26
Quote from: Rik on Sep 11, 2007, 09:18:46
Mine were at 22:50 - 22:53 and 22:55 - 23:02, Ray.
Morning Rik I had the same issue as well, on the last day of training as well ::) left the router off this morning for 30 mins anyway, any news on what happened?
Title: Re: sloowwwwwww!
Post by: Rik on Sep 11, 2007, 10:32:40
Not yet, Gary, I've got a call in though...
Title: Re: sloowwwwwww!
Post by: Gary on Sep 11, 2007, 10:37:21
Did I even need to ask, on the ball as always. Thanks for the update Rik  ;D I'll check back later to see if there is any news, I'm fighting a nasty stomach bug so I have to dash off now and then!  :-X
Title: Re: sloowwwwwww!
Post by: Rik on Sep 11, 2007, 10:38:12
I'll cross my legs for you. :( Immodium time?
Title: Re: sloowwwwwww!
Post by: Simon on Sep 11, 2007, 10:53:24
I read / heard / was told somewhere that by powering off a router for a given period, something like an hour I think, when powered back on, it will automatically 'retrain'.  Is there anything in this, or is it just rubbish?
Title: Re: sloowwwwwww!
Post by: Rik on Sep 11, 2007, 11:03:06
Shutting the router down for 30 minutes will cure a stale PPP session, the quicker method is to login to the BT test domain.

Last night's problem, though, was a router having a hiccough. Now cured. :)
Title: Re: sloowwwwwww!
Post by: Gary on Sep 11, 2007, 11:06:48
Quote from: Rik on Sep 11, 2007, 10:38:12
I'll cross my legs for you. :( Immodium time?
Oh yes indeed, oops gotta go again  ;)
Title: Re: sloowwwwwww!
Post by: Kheldar on Sep 11, 2007, 17:35:14
i tired that speedtest.net and so far its still running or not worked !

thats how quick my conn is  :P
Title: Re: sloowwwwwww!
Post by: Rik on Sep 11, 2007, 17:38:03
Perhaps you should use one designed for dial-up? :)

http://www.speedtest.bbmax.co.uk/
http://www.abeltronica.com/velocimetro/pt/?idioma=uk&newlang=uk

Might be better for you...

Title: Re: sloowwwwwww!
Post by: Kheldar on Sep 11, 2007, 17:39:12
one designed for the old pace linnet 1200 would be more along my lines !

from the bbmax one Rik...

1203 download.
383 upload.

oh the speedtest site worked now...
(http://www.speedtest.net/result/183695436.png) (http://www.speedtest.net)
Title: Re: sloowwwwwww!
Post by: Rik on Sep 11, 2007, 17:44:35
I remember that modem. :)

The Namesco tester seems to deliver results that are reasonably close to the BT test, but without the hassle. I would imagine you're on a 1500 profile, with a sync ~1700-2200?
Title: Re: sloowwwwwww!
Post by: Kheldar on Sep 11, 2007, 17:47:52
Quote from: Rik on Sep 11, 2007, 17:44:35
I remember that modem. :)

The Namesco tester seems to deliver results that are reasonably close to the BT test, but without the hassle. I would imagine you're on a 1500 profile, with a sync ~1700-2200?
i had that modem !

umm no idea.....you know not to ask me technical questions without full instructions !  :laugh:
Title: Re: sloowwwwwww!
Post by: Rik on Sep 11, 2007, 17:49:56
Just look in the router stats (see FAQ) for the d/s sync speed. The profile is pure guesswork by me.
Title: Re: sloowwwwwww!
Post by: Kheldar on Sep 11, 2007, 18:09:34
ahha u mean....


ADSL Link Downstream Upstream
Connection Speed 1824 kbps 448 kbps
Line Attenuation 50 db 15.5 db
Noise Margin 14 db 24 db
Title: Re: sloowwwwwww!
Post by: Rik on Sep 11, 2007, 18:12:56
The profile is right for the sync speed, your problem is that noise margin, which has been pushed up in an attempt to stabilise the line. It comes back to checking your internal wiring, then waiting for the BT software to start dropping the noise margin again - but you have to be able to connect for 14 days at a time.
Title: Re: sloowwwwwww!
Post by: Kheldar on Sep 11, 2007, 18:23:11
cheers rik.

maybe getting a new line/phone socket in the new study in a few weeks will help then ?
Title: Re: sloowwwwwww!
Post by: Rik on Sep 11, 2007, 18:24:12
It would certainly be a start. :)