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Title: No internet connection
Post by: Glenn on Jul 25, 2006, 15:14:57

I had to call IDNet for the 1st time today, my connection lost its IP address at around 9.15 this morning, after trying the reboot the router trick, then leave it off for approx 30 secs, still no joy :(

I called IDnet, with in 2 or 3 rings the phone was answered. The line was tested 2 or 3 different was and it all looked OK apart from no data through put (the router showed a 3276K, 448k sync speed, 57db, 6db noise margin) The call has now gone to BT to investigate as it is displaying unusual symptons, hopefully I'll be back online when I get home later today.

Title: Re: No internet connection
Post by: Glenn on Jul 25, 2006, 18:26:24

It appears to fixed now, I can connect to my server again from work :)

Title: Re: No internet connection
Post by: maxping on Jul 25, 2006, 18:38:26

Quote from: Glenn on Jul 25, 2006, 15:14:57
after trying the reboot the router trick, then leave it off for approx 30 secs, still no joy :(

Its 30 mins mate not seconds.

Title: Re: No internet connection
Post by: Glenn on Jul 25, 2006, 18:51:42

Miriam only asked for it to be switched off for about 1 min whilst she ran some tests on the line

Title: Re: No internet connection
Post by: maxping on Jul 25, 2006, 19:00:36

Aha , i had some ping problems when i first migrated and within the 10 day period and was advised to switch off for 30 mins, it did the trick. ;)

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Technical News & Discussion => IDNet Help => Topic started by: Glenn on Jul 25, 2006, 15:14:57