IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Terryphi on Nov 02, 2026, 15:38:00

Title: Problem with UBOSS telephone service
Post by: Terryphi on Nov 02, 2026, 15:38:00
A number of people have reported intermittent disconnection from the UBOSS telephone service. This leaves users unable to make or receive calls. I found that rebooting the router resumes connection but it does not last. Customer service are investigating.
Title: Re: Problem with UBOSS telephone service
Post by: Simon on Nov 02, 2026, 15:54:29
I don't really use mine all that much to notice any outages, but I did have an issue where a caller tried repeatedly to call but received a message that the line was busy.  It wasn't and my phone never rang.  This was over a period of about four hours.  I reported the incident to Support but they said they couldn't investigate as the problem had since resolved.   :dunno: