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Technical News & Discussion => IDNet Help => Topic started by: peasblossom on Apr 26, 2025, 08:48:20

Title: Internet down?
Post by: peasblossom on Apr 26, 2025, 08:48:20
My internet connection has crashed about three times recently, all overnight. Each time I unplug the router and leave it a few minutes. But is this to be expected while Openreach do their thing (see status page on IDNet's website) or something else? I still have old fashioned copper broadband for the time being. (I have decided what to do one that front, incidentally.)
Title: Re: Internet down?
Post by: zappaDPJ on Apr 26, 2025, 12:01:13
My internet goes down quite regularly at around 1.00am, usually for around 5 minutes. I've always assumed it's Openreach who is responsible but that is an assumption.
Title: Re: Internet down?
Post by: nowster on Apr 26, 2025, 15:35:08
I've had PPPoE give a 10.100.xx.xx address to the router recently after midnight. Restarting the link gave the correct address.
Title: Re: Internet down?
Post by: peasblossom on Apr 28, 2025, 18:57:42
It feel over again this afternoon (for nearly 90 mins - I was out) so I rang IDNet. Will tapped away on a keyboard, I rebooted the router. Will couldn't see any issues.
Title: Re: Internet down?
Post by: Simon on Apr 28, 2025, 20:29:46
Any Openreach work going on in the locality?
Title: Re: Internet down?
Post by: peasblossom on Apr 28, 2025, 21:39:34
I didn't ask specifically about that but I assumed Will's comment that there didn't appear to be any issues covered it.
Title: Re: Internet down?
Post by: Simon on Apr 28, 2025, 22:06:58
In past experience, they don't always tell the ISPs if they're just working on a local cabinet. I'm not saying this is the problem, just that it's a possibility.
Title: Re: Internet down?
Post by: peasblossom on Apr 29, 2025, 06:14:45
As I can see the green cabinet, I know there are no Openreach engineers loitering round it. My thought in the first post was there might be wider work going on, not just local stuff.