IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Phil123 on Aug 23, 2007, 16:45:44

Title: No Bandwidth Stats
Post by: Phil123 on Aug 23, 2007, 16:45:44
I migrated on the 21st August, when I log in to my IDNet account to see how much bandwidth I've used it just says No bandwidth information available for this period. Does it take a while after migrating in for the bandwidth stats to start updating?
Title: Re: No Bandwidth Stats
Post by: Rik on Aug 23, 2007, 16:49:56
I didn't think it did, Phil. Try logging out of your connection (how depends on the router you have, but a re-boot will always work). If it still hasn't updated a couple of hours later (it has to ripple through from BT), then give support a ring or email them.
Title: Re: No Bandwidth Stats
Post by: Phil123 on Aug 23, 2007, 17:09:53
I have already done a couple of re-boots of my router over the last couple of days and it hasn't made any difference. Maybe I should keep quiet and have an uncapped connection  ;D
Title: Re: No Bandwidth Stats
Post by: Rik on Aug 23, 2007, 17:15:51
Uncapped but still charging - at least that's how it always works out for me. :)
Title: Re: No Bandwidth Stats
Post by: Phil123 on Aug 23, 2007, 17:23:23
Right I've just emailed support, I'll wait and see what happens. It's not too much of a problem as I have NetMeter installed although this does no take into account any voip calls made/received.
Title: Re: No Bandwidth Stats
Post by: Rik on Aug 23, 2007, 17:27:07
You could also use the router's packet count to keep an eye on all WAN traffic, Phil.
Title: Re: No Bandwidth Stats
Post by: Inactive on Aug 23, 2007, 17:31:45
Welcome aboard Phil, have a welcome Karma..  ;)

(http://bestsmileys.com/welcome/17.gif)
Title: Re: No Bandwidth Stats
Post by: Phil123 on Aug 23, 2007, 17:32:23
Quote from: Rik on Aug 23, 2007, 17:27:07
You could also use the router's packet count to keep an eye on all WAN traffic, Phil.
Yes good idea.
Title: Re: No Bandwidth Stats
Post by: Phil123 on Aug 23, 2007, 17:34:12
Quote from: Inactive on Aug 23, 2007, 17:31:45
Welcome aboard Phil, have a welcome Karma..  ;)

(http://bestsmileys.com/welcome/17.gif)

Thanks mate. I'm very impressed so far, good speeds and good pings. I migrated from Zen as I was going over my 20GB limit a bit too often, the 30GB cap here is ideal for me.
Title: Re: No Bandwidth Stats
Post by: Phil123 on Aug 23, 2007, 17:42:12
What is this Karma rating thing for forum users, how do you give/receive more Karma?
Title: Re: No Bandwidth Stats
Post by: Rik on Aug 23, 2007, 17:47:13
You only see the scoring system once you've made 10 posts, Phil.

Then, beneath the karma score you'll see a good/bad. Clicking on the link allows you to give, or take, karma.
Title: Re: No Bandwidth Stats
Post by: Phil123 on Aug 23, 2007, 17:58:53
Quote from: Rik on Aug 23, 2007, 17:47:13
You only see the scoring system once you've made 10 posts, Phil.

Then, beneath the karma score you'll see a good/bad. Clicking on the link allows you to give, or take, karma.

OK, thanks.
Title: Re: No Bandwidth Stats
Post by: Rik on Aug 23, 2007, 18:01:34
Another three and you're there.  :)
Title: Re: No Bandwidth Stats
Post by: Phil123 on Aug 23, 2007, 18:08:09
One other thing, I've chosen to hide my email address on the forum but I'm still seeing the envelope on my posts, is it just me that can see it or everyone?
Title: Re: No Bandwidth Stats
Post by: Rik on Aug 23, 2007, 18:12:17
You'll see the envelope, Phil, but others won't. When you view your profile, you'll also see the address, but it will be in an italic font - this indicates it's hidden. An unhidden email address is shown in a roman font.

I've just taken a look at your profile, and the email addy is not visible. :)

(Take a look at aavid60 to see an unhidden email address.)
Title: Re: No Bandwidth Stats
Post by: Phil123 on Aug 23, 2007, 18:13:37
Quote from: Rik on Aug 23, 2007, 18:12:17
You'll see the envelope, Phil, but others won't. When you view your profile, you'll also see the address, but it will be in an italic font - this indicates it's hidden. An unhidden email address is shown in a roman font.

I've just taken a look at your profile, and the email addy is not visible. :)

Thanks, sorry for all the dumb questions.
Title: Re: No Bandwidth Stats
Post by: Rik on Aug 23, 2007, 18:14:47
Not a problem, Phil - the hidden email thing confused me mightily when I joined. Some say I remain confused to this day. ;)
Title: Re: No Bandwidth Stats
Post by: Phil123 on Aug 23, 2007, 18:16:10
 ;D ;D Me too.
Title: Re: No Bandwidth Stats
Post by: Rik on Aug 23, 2007, 18:16:51
And now you should be seeing the good/bad. :)
Title: Re: No Bandwidth Stats
Post by: Phil123 on Aug 23, 2007, 18:19:26
Quote from: Rik on Aug 23, 2007, 18:16:51
And now you should be seeing the good/bad. :)

I am yours and Inactive's Karma should have just improved  ;)
Title: Re: No Bandwidth Stats
Post by: Rik on Aug 23, 2007, 18:20:45
It has, thank you. :)
Title: Re: No Bandwidth Stats
Post by: Lance on Aug 23, 2007, 19:28:21
Welcome to the forum, Phil!
Title: Re: No Bandwidth Stats
Post by: Inactive on Aug 23, 2007, 23:21:36
Quote from: Phil123 on Aug 23, 2007, 18:19:26
I am yours and Inactive's Karma should have just improved  ;)

Thanks Phil. ;)
Title: Re: No Bandwidth Stats
Post by: Phil123 on Aug 24, 2007, 03:53:51
Quote from: Lance on Aug 23, 2007, 19:28:21
Welcome to the forum, Phil!

Thanks!
Title: Re: No Bandwidth Stats
Post by: Phil123 on Aug 24, 2007, 16:58:41
Well they seem to have sorted the problem, the stats are updating now.
Title: Re: No Bandwidth Stats
Post by: Rik on Aug 24, 2007, 17:02:50
Thanks for letting us know, Phil. :)