Print Page - Price changes, but I paid yearly, what happens?

Title: Price changes, but I paid yearly, what happens?
Post by: L2020 on Jun 17, 2021, 16:45:48

So I paid up for a full 12 months of FTTP in order to get a free month. Since joining at the start of the year, prices have dropped per month by about £45.00 for the package I'm on. So if I was paying monthly, would my monthly price have dropped? If yes but I've paid up for the year, do I still benefit from the price reductions?

Title: Re: Price changes, but I paid yearly, what happens?
Post by: Simon on Jun 17, 2021, 17:15:25

I don't think this is something we can answer on here, unless anyone has a similar experience. You'd be better off popping this into an email to IDNet.

Title: Re: Price changes, but I paid yearly, what happens?
Post by: L2020 on Jun 19, 2021, 11:36:56

Thanks, I dropped support an email. They said they usually sort it out at renewal but as a good will gesture they've refunded me the difference straight away. Can't fault that. :)

Title: Re: Price changes, but I paid yearly, what happens?
Post by: Simon on Jun 19, 2021, 13:15:36

Good to know. :thumb:

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Technical News & Discussion => IDNet Help => Topic started by: L2020 on Jun 17, 2021, 16:45:48