IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Adrian on Oct 04, 2020, 09:52:01

Title: Oh dear!
Post by: Adrian on Oct 04, 2020, 09:52:01
I wasn't able to access the internet yesterday morning so rebooted my router and this happened (first picture). Overnight was no better so disconnected completely this morning for an hour or so and we seem to be back up but at a lower speed (second picture).

My line has been rock solid since I finally got Openreach to replace it a year or two back whatever the weather threw at it so quite why this has happened is beyond me at the moment. Roll on FTTP.


(https://tzzdvg.ch.files.1drv.com/y4mlB5atz5DKtfW2YPoTg691zaObqpZnJLg4uFrZ4GDCfaAp4TEEAgR2EpuqJGwZHN6TAedRPkdqIQ8-hwnVxLyIaO6kbOqRu8S9jabSnqlGyQWwE_IBLaNTGrN3jjLFk8Pbeqf7Ann7Kz-lLmz-_PfDuY8kuplAmJk5ONwA81AYPgRnYX-CUhIYwf2bsmNck8kz0W2BIEfno1lAGfU0kDN6g?width=400&height=172&cropmode=none)

(https://urgeyq.ch.files.1drv.com/y4m88ZdwgJnUm1895CdKIQWKELBVKpivWwYbvBPcB4qKVa2vo05XCWmC15VXFsEvyg8RQ-Vx82v0qXOZi88qtOYhW8ZT_c60E7ty_ncqN8WU3PLmEMnXMkSeObG136HFU097gDrzGO-_E4DI9znMej-l5etms7c2yhOnQWC66sWYZKxumpm7InYuzX42ezThBuKCojX8eZpvEVzY7tGxf2RtA?width=400&height=172&cropmode=none)
Title: Re: Oh dear!
Post by: Simon on Oct 04, 2020, 11:05:45
For what its worth, I've had no issues in Sussex, but we haven't had the weather as bad as some other places.
Title: Re: Oh dear!
Post by: Adrian on Oct 04, 2020, 11:24:20
It can only be the weather but it is over two years since the line was replaced and until now my connection hasn't missed a beat. I feel a call to IDNet support is my first job tomorrow.
Title: Re: Oh dear!
Post by: Clive on Oct 04, 2020, 20:50:20
For what it's worth, I had no internet yesterday morning until around 10 am but it's been fine ever since.  We had rain of Biblical proportions but I put it down to an upgrade to fibre on Thursday.   :dunno:
Title: Re: Oh dear!
Post by: zappaDPJ on Oct 04, 2020, 22:34:29
Something has trashed my connection during the last week. It's probably the rain which has been relentless.
Title: Re: Oh dear!
Post by: Adrian on Oct 05, 2020, 07:26:25
Things have improved considerably overnight with just a few disconnections. I'll see how it goes over the next day or so. :fingers:
Title: Re: Oh dear!
Post by: zappaDPJ on Oct 05, 2020, 18:45:44
Likewise. The rain stopped overnight and my stability and throughput seems to be returning to normal  :fingers:
Title: Re: Oh dear!
Post by: Clive on Oct 06, 2020, 21:30:21
Me too.   :D
Title: Re: Oh dear!
Post by: Adrian on Oct 14, 2020, 16:57:05
Nice OR engineer came round at 08:00 yesterday and identified two faults. He swapped out equipment in the exchange and had to get a colleague to come and help him lift a cover in the middle of the nearby main road due to second fault in there, It all took best part of 3 hours but all seems well now ;D
Title: Re: Oh dear!
Post by: Simon on Oct 14, 2020, 17:41:44
They must be missing their cups of tea and bacon sandwiches.   ;D