You must excuse my spelling etc as I am dyslexic. We are moving to IDNet next week and now have access to setting up e-mails. but I am not too sure what to do, I have setup, though I am unclear how an e-mail account for my log on address. Should I have done that or should that be deleted?
I had though you could set up a basic part of the address than add users in from of that. So that XXXXXX@innet could be johnXXXXX@idnet. But I don't see how you can do that. Do I have to set it up as john@idnet (unlikely I know) or?
Basically, each email account is xxxxxx@idnet.com and you set up each one individually. You can either then use https://webmail.idnet.com/ to access your emails, or an email client such as Outlook or Thunderbird
Thanks, is there anyway of importing e-mail contaxts into the webmail?
Click the 'Contacts' tab on the right and then 'Import' on the left. The two supported formats are CSV and vCard.
Thanks done that now but further problem. I am using W10 with Outlook 2010. As far as I can find out TLS 1.2 is enabled but I can get outlook to send a test e-mail but its failing to get "Log onto incoming mail server (POP3): Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)."
I have tried just about every port, Authentication and enabled and disabled any and everything in the Outlook new account but no good. I thought it would be sending via existing ISP that would be the problem not loging on to Incoming Mail.
Does this help?
https://www.idnet.com/support/guides/email/settings.php
Or this?
https://www.idnet.com//support/guides/email/outlook.php
Retried am able to send test but still "Log onto incoming mail server (POP3): Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)."
The Outlook one is for a latter verion than 2010 and misses out the "More Settings" you have to use in 2010 but I did just try the basic inputs but it needed the ports and other settings to get the test send to work.
John what are you using as your incoming email server? my Idnet email account is using securemail.idnet.com for incoming mail.
I have no idea whats been going wrong, support said the wrong password was recoreded on there server. I used the webmail password from lastpass (webmail has been working) and its now working in Outlook. What totally confuses me is I pasted this password onto my word doc that had all the setup information and it was the same password as I had there. As I copied and pasted the password from the dashhboard into the webmail to set it up as well as into Outlook I nam lost as to whets been going one but whatever its now working in Outlook!
Many thanks for your help.
Copying and pasting passwords sometimes produces odd spaces where there are not supposed to be spaces. Glad you've got it sorted now though. :thumb: