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Technical News & Discussion => Broadband, Internet & General Computer News & Discussion => Topic started by: pctech on Aug 21, 2020, 21:12:30

Title: Equinix tries to charge customer for checking power to rack after outage
Post by: pctech on Aug 21, 2020, 21:12:30
https://www.theregister.com/2020/08/20/equinix_dead_rack_check_charge/

Apparently tried to charge an ISP customer £170

That's it, I'm sticking a shed with racks in it in the back garden.

:)






Title: Re: Equinix tries to charge customer for checking power to rack after outage
Post by: Simon on Aug 21, 2020, 21:22:53
The only racks I know about are the ones you keep spices in.   :dunno:
Title: Re: Equinix tries to charge customer for checking power to rack after outage
Post by: zappaDPJ on Aug 22, 2020, 01:58:43
That tweet should come in useful as a template for a standard letter of reply ;D
Title: Re: Equinix tries to charge customer for checking power to rack after outage
Post by: Clive on Aug 31, 2020, 10:27:40
Very much to the point!   ;D
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