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Technical News & Discussion => IDNet Help => Topic started by: Terryphi on Jul 26, 2019, 16:19:42

Title: Non-existent phone calls shown on invoice
Post by: Terryphi on Jul 26, 2019, 16:19:42
For the second time in a few months I have identified phone calls on my monthly invoice which were definitely not made from my number. IDNet Support seem reluctant to believe this. Has anyone else had this experience?
Title: Re: Non-existent phone calls shown on invoice
Post by: Simon on Jul 27, 2019, 12:10:38
Mine are all inclusive, so I don't usually check, but I've just had a quick look and not come across anything untoward. 
Title: Re: Non-existent phone calls shown on invoice
Post by: Clive on Jul 27, 2019, 19:35:00
Mine are also all inclusive.  Are you actually being charged for these rogue calls?  Can you trace the numbers by using Who is calling me?  https://www.unknownphone.com/procesa.php
Title: Re: Non-existent phone calls shown on invoice
Post by: Terryphi on Aug 08, 2019, 15:14:12
False alarm. They were genuine calls. Invoice did not show actual numbers but a destination exchange I did not recognise. When IDNet provided the actual numbers I was able to recognise the numbers but they were to an exchange which is subsidiary to the exchange shown on the invoice.
Title: Re: Non-existent phone calls shown on invoice
Post by: nowster on Aug 08, 2019, 15:22:08
Quote from: Terryphi on Aug 08, 2019, 15:14:12
False alarm. They were genuine calls. Invoice did not show actual numbers but a destination exchange I did not recognise. When IDNet provided the actual numbers I was able to recognise the numbers but they were to an exchange which is subsidiary to the exchange shown on the invoice.
Ah yes! Been there many years ago with a Mercury bill. "Hey Dad, do you know anyone in Appley Bridge. By the way, where is Appley Bridge?"
Title: Re: Non-existent phone calls shown on invoice
Post by: Clive on Aug 09, 2019, 09:13:39
Glad to hear the mystery is resolved!