Hi,hope I've put this question in the right place.
I have been an IDNet ADSL+ broad band customer for about 10 years now but with the co-op for my phone.I would now like to sign up for an IDNet phone package but keep the same BB package.My questions are (1) should I just add phone package or sign up for a new BB and phone package? as I understand it there is a discount for BB and phone together,is that right? I'm wondering if I would still get the discount if I just 'added' a phone package to my existing BB account (2) Is there an online phone billing page where you are able to keep an eye on your phone calls and cost?
Thanks in advance
For number 2, that's a "yes".
You can opt to receive a daily e-mail listing your calls as each month progresses.
Thank you
Hi Mungo,
You can login into the customer portal and simply add the phone package you require.
You will receive the discount automatically and we will adjust your billing accordingly.
Yes, there is an online phone billing page on the customer portal.
If you require further information about our phone packages they can be found here:
https://www.idnet.net/voice_products/pstn_phoneline.php alternately do get in touch,
we will be happy to help.
Regards,
Nikos
IDNet
Thanks Nikos
Have signed up and the change over will take place on 01/08/2017