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Technical News & Discussion => Broadband, Internet & General Computer News & Discussion => Topic started by: Broadback on Mar 07, 2017, 10:25:40

Title: Help with Reflect/ Seagate M3 drive please
Post by: Broadback on Mar 07, 2017, 10:25:40
When Reflect tries to update my backup I get the message: Unable to write to drive.
Any suggestions please?

Title: Re: Help with Reflect/ Seagate M3 drive please
Post by: Simon on Mar 07, 2017, 11:12:36
Check that the drive is connected properly?  Does it appear in My Computer?
Title: Re: Help with Reflect/ Seagate M3 drive please
Post by: Ray on Mar 07, 2017, 11:29:18
BB if Simon's suggestion doesn't solve your problem check the following:-
Your Seagate drive needs to be set for better Performance in it's device properties, to do this open Disk management then select the backup disk, right click and select  'Properties' and on the window that opens select 'Policies' then ensure that the settings in this window match what is shown in the image below, change them if they don't.
Title: Re: Help with Reflect/ Seagate M3 drive please
Post by: Broadback on Mar 07, 2017, 13:35:59
It is connected correctly, the only place I can find it is in the "safely remove hardware. I have tried unplugging and reconnecting it to no avail. I can find nothing in its drive manager except test, that works fine. So where next please?

Title: Re: Help with Reflect/ Seagate M3 drive please
Post by: Ray on Mar 07, 2017, 14:14:12
BB you need to find it in Windows Disk Management console to check the settings I've suggested, this is what you are looking for: -

Title: Re: Help with Reflect/ Seagate M3 drive please
Post by: Glenn on Mar 07, 2017, 18:47:15
Does Reflect need admin rights to write to the drive?
Title: Re: Help with Reflect/ Seagate M3 drive please
Post by: Steve on Mar 07, 2017, 22:02:33
As Ray said you need to find it in the disk management console first, if you've not used the drive before with Windows the format type could be incompatible i.e OS X extended (journaled) it's ok to have a guid/gpt partition but the format has to be windows compatible - NTFS , Exfat ....
Title: Re: Help with Reflect/ Seagate M3 drive please
Post by: Broadback on Mar 09, 2017, 12:11:55
Sorry for the delay in replying. I cannot find it anywhere except the Safely remove Hardware. Also am having difficulty in finding thye disk management.
Title: Re: Help with Reflect/ Seagate M3 drive please
Post by: Ray on Mar 09, 2017, 12:37:08
You need to type 'Disk management' into the Cortana search box on the Task bar left end this will bring up the results as per image just click the entry the says 'Create and format disk partitions' and that will bring up the window you want.


Title: Re: Help with Reflect/ Seagate M3 drive please
Post by: Broadback on Mar 09, 2017, 14:17:36
IO am beginning to realise that I am thicker than I thought. I cannot find anything to match the images you all kindly sent me.